Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.
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, CRM software for sales force automation , CRM Specialist , CRM Document Output Solutions , CRM Data Online , Software as a Service , CRM Empowering Leaders , Also stood for : Centre de recherches mathématiques , certified risk manager , crew resource management , Creative Retirement Manitoba . Giving small and midsize manufacturers and distributors the visibility required to compete in a highly competitive business climate. Table of Contents Introduction What is CRM? Ownership of Data What Makes