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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sales force benchmarking sfa

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » sales force benchmarking sfa

A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

sales force benchmarking sfa  Stronger Field Sales Force and Better Internet Sales A Stronger Field Sales Force and Better Internet Sales If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Already running SAP CRM 5.0 to support its call centers worldwide, the company decided to take advantage of the integrated sales force automation capabilities within SAP CRM to support the sales processes. Source : SAP Resources Related to A Stronger Field Sales Force and Better Read More

Precision Marketing: Strengthening the Value of CRM


All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from those who go bankrupt.

sales force benchmarking sfa  exclusively on the same sales force automation technology to build a relationship with potential prospects and customers. As a result, unrealized revenue opportunities continue to simmer right within the CRM system until these prospects find a competitor to meet their needs. Leading organizations are proof that marketing automation tools and applications are vital to success. In the Precision Marketing Benchmark Report 1, the Aberdeen Group found that top performers invest in precision marketing tools Read More

Getting Back to Selling


Faced with longer sales cycles, declining sales productivity, and increasingly discerning customers, companies are being forced to streamline and automate how sales information is processed, and change the mechanics of deal-making. Learn more about the strategies that best-in-class (BIC) companies are employing to improve sales effectiveness, boost productivity, and ultimately remain competitive.

sales force benchmarking sfa  Back to Selling : Sales Force Management System (Wikipedia) Getting Sales Back to Selling Sales Effectiveness is also known as : Best-in-Class Performance , Enabling Best in Class Performance , Delivers Best-in-Class Density , Operational BI Key to Best-in-Class , Operational Performance , Best-in-Class Sales Performance , Five Key Performance Indicators , User Authentication Best-in-Class , Achieving Best-in-Class Performance , Best in Class Benchmarking , Define Best in Class , Enable Best-in-Class Read More

NetSuite OpenAir Now TEC Certified PPM for PSA Solution


TEC is pleased to announce that NetSuite OpenAir is now TEC Certified for product portfolio management for professional services automation (PPM for PSA) under TEC’s Project and Process Management Evaluation Center. To obtain TEC certification, NetSuite completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of OpenAir with TEC analysts.

sales force benchmarking sfa  customer relationship management (CRM), sales force automation (SFA), human resources (HR), financial, and enterprise resource planning (ERP) applications. Prebuilt integrations exist for NetSuite, SAP, and Oracle solutions, the Salesforce.com platform, and many more. As the graphs below show, the NetSuite OpenAir solution has solid competitive capabilities in the PPM for PSA solution space. In TEC’s research model for PPM for PSA solutions, NetSuite (shown in blue in graphs below) scores higher than Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

sales force benchmarking sfa  and early adopter of sales force automation (SFA), in 1986, Petersen led one of the first successful national implementations of SFA in the United States. He has held senior level management positions with system integration and end user organizations. As a consultant, he developed a number of proprietary facilitation techniques to help organizations to better understand technology, and how to rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was Read More

Jamcracker Dredges a New Channel


Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

sales force benchmarking sfa  to complement Jamcracker''s direct sales force. Jamcracker also announced its Channels Advisory Council, made up of executives from selected companies in Jamcracker''s target channel market. The Council was instrumental in creating Jamcracker''s channel programs and will help the company evolve its channel strategy to best serve partners and customers. About the Jamcracker Channels Program The Jamcracker Channels Program can help channel members achieve increased sales opportunities and lower cost of Read More

How to Select a Sales and Operations Planning (S&OP) System


Mature sales and operations planning (S&OP) is more than a sales forecasting or tactical planning tool. S&OP is a decision-making mechanism for aligning strategic plans with sales, operational, and financial plans. Download this TEC executive brief for pointers on selecting an S&OP system, information about how mature S&OP processes can help tackle critical business issues, and key S&OP system capabilities to look for.

sales force benchmarking sfa  to Select a Sales and Operations Planning (S&OP) System Mature sales and operations planning (S&OP) is more than a sales forecasting or tactical planning tool. S&OP is a decision-making mechanism for aligning strategic plans with sales, operational, and financial plans. Download this TEC executive brief for pointers on selecting an S&OP system, information about how mature S&OP processes can help tackle critical business issues, and key S&OP system capabilities to look for. Read More

The Sales and Marketing Stimulus Package


One obstacle standing between demand generation and lead management is the lack of sales and marketing alignment necessary to create demand and capitalize on ready buyers. That lack of alignment is reducing the number of opportunities that convert to closed deals. Learn how to create a “stimulus package” to inject more efficient capital, energy, and management efficiency into your sales and marketing practices.

sales force benchmarking sfa  Sales and Marketing Stimulus Package One obstacle standing between demand generation and lead management is the lack of sales and marketing alignment necessary to create demand and capitalize on ready buyers. That lack of alignment is reducing the number of opportunities that convert to closed deals. Learn how to create a “stimulus package” to inject more efficient capital, energy, and management efficiency into your sales and marketing practices. Read More

Business Analytics: Benchmarking the Analysis of Data to Gain Insight


Organizations are maturing only slowly in their use of analytics despite the fact that they view them as valuable and important. This research indicates that usability and flexible functionality are important criteria in their search for the right analytics; that failing to examine timely availability, broad access, and efficient handling can obstruct analytics use; and that in technology terms, spreadsheets should be replaced with more appropriate tools.

sales force benchmarking sfa  IBM, business metrics, business analytics, predictive analytics, business performance management Read More

Sales and Operations Planning: the Key to Demand Satisfaction


There is a better way, and you can learn about it in the white paper sales and operations planning: the key to continuous demand satisfaction.

sales force benchmarking sfa  demand Chances are, your sales and operations planning (S&OP) is to blame. And chances are, your company is using a static and insular S&OP process, one based more on logistics and historical performance than on strategy. There is a better way, and you can learn about it in the white paper Sales and Operations Planning: The Key to Continuous Demand Satisfaction . Here you’ll discover a dynamic, integrated S&OP approach—one that brings together sales, marketing, finance, manufacturing, and logistics Read More

Varicent Sales Performance Management


Varicent SPM aligns sales performance with strategic objectives through pay-for-performance. It encompasses territory management, quota planning, incentive compensation management, and performance analytics. SPM spans across sales, employees, managers, and channels. Varicent SPM delivers technology that automates the assignment of territories, the collection and approval of quotas, and the administration and calculation of incentive compensation plans. It also examines sales performance and evaluates the effectiveness of incentive programs.  

sales force benchmarking sfa  Sales Performance Management Varicent SPM aligns sales performance with strategic objectives through pay-for-performance. It encompasses territory management, quota planning, incentive compensation management, and performance analytics. SPM spans across sales, employees, managers, and channels. Varicent SPM delivers technology that automates the assignment of territories, the collection and approval of quotas, and the administration and calculation of incentive compensation plans. It also examines Read More

So You Think You Don’t Owe Sales Tax


Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can do to make compliance easier.

sales force benchmarking sfa  Think You Don’t Owe Sales Tax Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can Read More

Sales 2.0: Faster Sales in a Sluggish Economy


The Internet offers a wealth of information for buyers, who can window-shop from their desks. Power has shifted to buyers, who no longer need to rely on salespeople for information. But sales managers can use Sales 2.0 to tap into these new buying habits to instantly interact with prospects and provide personalized service. Find out how Sales 2.0 can help you instantly view and serve prospects entering your online store.

sales force benchmarking sfa  2.0: Faster Sales in a Sluggish Economy The Internet offers a wealth of information for buyers, who can window-shop from their desks. Power has shifted to buyers, who no longer need to rely on salespeople for information. But sales managers can use Sales 2.0 to tap into these new buying habits to instantly interact with prospects and provide personalized service. Find out how Sales 2.0 can help you instantly view and serve prospects entering your online store. Read More