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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sales analysis customers


SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis
In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its

sales analysis customers  Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Web-enabled Sales Tactics


The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new, competitive sales high ground is to effectively manage a convenient on-line/off-line buy cycle experience at every point of contact.

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

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Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy


In a tough economy, retaining customers and reducing costs become paramount, and sales force productivity takes center stage. You should also be thinking about territory alignment: territory management directly affects customer relationships and the ability to tailor your approach to various market segments. Learn how to optimize territory alignment with the right set of tools, and overcome sales process obstacles.

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Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting


To move your sales team to the next level, you need to find answers to several questions. For example: How do you determine which customers provide the best opportunity for a successful sale? Can you develop and present a comprehensive view of your value position to a prospect? What is the role of IT in driving a best-run sales organization? Find out how leading companies have answered these questions—and how they excel.

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Rootstock Software New Customers


Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com. This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy, a social enterprise in Nairobi

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BusinessObjects Activity Analysis


ALG Software's Enterprise Performance Optimization Suite is a web-based solution, which includes predictive planning (for driver-based planning and budgeting, activity analysis (for activity-based costing and profitability analysis), performance management (for scorecarding and metrics management), and financial consolidation (for statutory reporting and financial consolidation).

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How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

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Projected Cost Analysis of SAP HANA


In September 2013, SAP commissioned Forrester Consulting to conduct a cost-based analysis to examine the potential cost savings and reduction in total cost of ownership (TCO) that enterprises may realize by deploying HANA. This report provides a framework for users to evaluate the potential financial impact of HANA on their organizations.

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Effective Inventory Analysis


For many distributors, inventory is the largest and perhaps the most important asset. Inventory ties up more money than buildings or equipment, and is often less “liquid.” It is crucial, then, that distributors develop and use a comprehensive set of tools that allows close monitoring of the performance of inventory investments. Read more about simple measurements that can help you maximize your investment in inventory.

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Cloud vs. On-Premise Sales Tax Solutions: Which Works Best for Your Company?


Consider this. No one likes to do sales tax, but it is a mandatory requirement for all businesses. Manual or even semi-manual efforts can result in errors in sales tax rates and rules, collection and remittance and associated audit-related fines and penalties. When considering which sales tax solution software works best for your company, price is only one aspect of the decision. The chart given in this paper highlights some of the differences between cloud-based and on-premise sales tax solutions, as well as the key attributes of both.

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