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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sales analysis customers


SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis
In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its

sales analysis customers  Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » sales analysis customers

Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy


In a tough economy, retaining customers and reducing costs become paramount, and sales force productivity takes center stage. You should also be thinking about territory alignment: territory management directly affects customer relationships and the ability to tailor your approach to various market segments. Learn how to optimize territory alignment with the right set of tools, and overcome sales process obstacles.

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Getting Closer to the Customer: Overcoming Common Sales Analysis Challenges


Even in a strong economy, retail is an extremely competitive industry. This paper lays out the external pressures and challenges retailers face when attempting to understand sales drivers and promotional performance. It also identifies best practices needed to create the deep insights required to optimize inventory levels, avoid stock outs, maximize margins, and keep customers loyal—even in volatile market conditions.

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A Stronger Field Sales Force and Better Internet Sales


Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both mySAP CRM mobile sales and e-selling capabilities to reinforce its market- and customer-focused orientation. As a result, it saw a stronger field sales force and increased sales through the Internet.

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

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Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

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The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness


To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals.

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BusinessObjects Activity Analysis


Sherry Fox (6/16/2015 9:28 PM): As per Jorge, please consider the following: -          SAP BusinessObjects Activity Analysis -          SAP BusinessObjects Cartesis   are not part of SAP’s portfolio anymore. Therefore, please put them offline. ALG Software's Enterprise Performance Optimization Suite is a web-based solution, which includes predictive planning (for driver-based planning and budgeting, activity analysis (for activity-based costing and profitability analysis), performance management (for scorecarding and metrics management), and financial consolidation (for statutory reporting and financial consolidation).

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Implementing Business Process Management (BPM) to Drive Profitable Sales


Find out how this company succeeded in Implementing BPM to Drive Profitable Sales.

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Sales and Operations Planning: A Journey That’s Worth the Effort


In the consumer goods (CG) industry, there has been a notable focus on sales and operations planning (S&OP). This renewed interest is noteworthy because of the impressive benefits that have been attributed to S&OP. Research indicates that S&OP process improvements are a primary starting point for companies seeking to be more demand-driven. This white paper looks at the results of a survey of S&OP in the CG industry.

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Varicent Sales Performance Management


Varicent SPM aligns sales performance with strategic objectives through pay-for-performance. It encompasses territory management, quota planning, incentive compensation management, and performance analytics. SPM spans across sales, employees, managers, and channels. Varicent SPM delivers technology that automates the assignment of territories, the collection and approval of quotas, and the administration and calculation of incentive compensation plans. It also examines sales performance and evaluates the effectiveness of incentive programs.  

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