X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 saas open source support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

Evaluate Now

Documents related to » saas open source support

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

saas open source support  in the case of SaaS deployments). Namely, for major customizations, customers can get source code and develop whatever they want, which xTuple can then roll into a standard OpenMFG function. In other words, to make meaningful changes to the application, users need to modify database functions and triggers (which is reasonably easy), and possibly the client-side, which is much less easy, in C++. Nonetheless, xTuple is talking about some additional architectural changes coming down the pike that will make Read More

Is the SaaS Model Right for You?


For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

saas open source support  examples of vertical solutions. SaaS could also work well for companies that need fast provisioning of IT capacity to reach time-to-market business goals, or if internal IT departments lack the skills or bandwidth to handle a particular task. To Cloud or not to Cloud The Corporate Executive Board''s Infrastructure Executive Council has come up with a list of factors to consider, also listed here, in weighing this decision: Strategy: Can provisioning via cloud enable competitive advantage (e.g., Read More

What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

saas open source support  a customer-favoring phenomenon than SaaS and cloud, which is at least partially driven by a new generation of vendor lock-in objectives. We''ll embrace the cloud more fully, of course, with our 4.0 product—but we''ll do it, once again, in a way that will disrupt the incumbent competitors. So, to answer your question, we''re looking to continue to grow the company, and in the long run, to significantly change the rules of enterprise software. We want what people currently call ERP and CRM to be as easy and Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

saas open source support  software as a service (SaaS) or open-source alternative. Second, all contracts and support life cycles should be closely reviewed and their values ascertained, including whether the enterprise is using all of the user seats that it originally purchased. While vendors will shout blue murder at an enterprise that has exceeded its user count, these same vendors will probably not be that vocal if they are left with some excess seats. Customers that plan to stay on vendor support programs should look to Read More

SaaS-based Test Management


Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper test management tool allows for objectivity and efficiency, while enabling you to monitor quality at every step of the testing cycle. Knowing where you are in the testing cycle is key, as is knowing how to mitigate the risks while controlling costs and saving time.

saas open source support  Open Source Vulnerability | SAAS Open Source | SAAS Open Source Alternatives | SAAS Open Source Application | SAAS Open Source Based | SAAS Open Source Business | SAAS Open Source Center | SAAS Open Source Chart | SAAS Open Source Code | SAAS Open Source Community | SAAS Open Source Companies | SAAS Open Source Conference | SAAS Open Source Consulting | SAAS Open Source Content | SAAS Open Source Control | SAAS Open Source Definition | SAAS Open Source Development | SAAS Open Source Directory | SAAS Open Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

saas open source support  software support and maintenance,enterprise applications,software licensing,on demand,pricing strategy,information technology,IT,service repair contracts,service replacement contracts,profit and loss,P&L,maintenance fees,consumer price index,CPI,product licenses Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

saas open source support  lucent technologies,colocation pricing,colocation server,colocation hosting,dedicated server hosting,managed server,colocation services,managed dedicated server,colocation,managed service provider,managed service providers,colocation data center,data center cooling,managed hosting,server hosting Read More

How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

saas open source support   Read More

Biometrics for Global Web Authentication: An Open Source Java/J2EE-Based Approach


Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this integration is to take advantage of the infrastructure provided by a Central Authentication Service (CAS) to offer single-sign-on Web authentication, while improving security beyond basic mechanisms based on login and password. Find out more.

saas open source support  for Global Web Authentication: An Open Source Java/J2EE-Based Approach Recently, companies have been working on integrating biometric verification capabilities using open source single-sign-on techniques. The main idea behind this integration is to take advantage of the infrastructure provided by a Central Authentication Service (CAS) to offer single-sign-on Web authentication, while improving security beyond basic mechanisms based on login and password. Find out more. Read More

ITO: IT Infrastructure Support Services


Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support.  

saas open source support   Read More

Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

saas open source support   Read More

Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

saas open source support  for Old Releases-Good for the User but Is It Good for the Vendor? Introduction A slew of recent announcements and vendor analyst briefings might be showing an interesting trend. Namely, enterprise software vendors are becoming more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors'' more or less subtle ultimatums and deadlines by which they Read More

Considerations When Comparing Open Source and Appliance-Based Messaging


Open source messaging middleware is an increasingly popular way to provide data distribution functionality inside and outside the datacenter. It can let companies cost-effectively meet relatively simple messaging requirements without the expense of purchasing a commercial messaging platform. It is important to understand the relative strengths and weaknesses of open source and appliance-based messaging in order to choose a platform that meets your short- and long-term needs as cost-effectively as possible. This white paper gives points to consider when evaluating open source messaging and a set of questions and answers to aid in identifying the right solution.

saas open source support  When Comparing Open Source and Appliance-Based Messaging Open source messaging middleware is an increasingly popular way to provide data distribution functionality inside and outside the datacenter. It can let companies cost-effectively meet relatively simple messaging requirements without the expense of purchasing a commercial messaging platform. It is important to understand the relative strengths and weaknesses of open source and appliance-based messaging in order to choose a platform Read More

The When, Why, and How of ERP Support for Lean


Certain lean initiatives can be hugely strengthened with a synergistic enterprise resource planning (ERP) implementation—and vice versa. In other cases, the two efforts should be viewed as separate initiatives. But it doesn’t depend on “what you want”: specific lean initiatives will fail if specific ERP aspects are neglected. However, other lean initiatives and ERP functionality have little in common.

saas open source support   Read More

SaaS Realities: Business Benefits for Small and Midsize Business


Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance.

saas open source support  the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance. Read More