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Software Functionality Revealed in Detail
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 saas open source support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » saas open source support

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

saas open source support  in the case of SaaS deployments). Namely, for major customizations, customers can get source code and develop whatever they want, which xTuple can then roll into a standard OpenMFG function. In other words, to make meaningful changes to the application, users need to modify database functions and triggers (which is reasonably easy), and possibly the client-side, which is much less easy, in C++. Nonetheless, xTuple is talking about some additional architectural changes coming down the pike that will make Read More

What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

saas open source support  a customer-favoring phenomenon than SaaS and cloud, which is at least partially driven by a new generation of vendor lock-in objectives. We''ll embrace the cloud more fully, of course, with our 4.0 product—but we''ll do it, once again, in a way that will disrupt the incumbent competitors. So, to answer your question, we''re looking to continue to grow the company, and in the long run, to significantly change the rules of enterprise software. We want what people currently call ERP and CRM to be as easy and Read More

Is the SaaS Model Right for You?


For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

saas open source support  examples of vertical solutions. SaaS could also work well for companies that need fast provisioning of IT capacity to reach time-to-market business goals, or if internal IT departments lack the skills or bandwidth to handle a particular task. To Cloud or not to Cloud The Corporate Executive Board''s Infrastructure Executive Council has come up with a list of factors to consider, also listed here, in weighing this decision: Strategy: Can provisioning via cloud enable competitive advantage (e.g., Read More

"Out of Touch" ERP Vendors Means Third-party Support Is Here to Stay


In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of enterprise applications. Companies in the market for enterprise software S@M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now

saas open source support  the subscription fees for SaaS vendors. However, there is no SaaS solution yet that covers the scope of SAP ERP or of Oracle E-Business Suite (EBS ), and will take many years to evolve (if at all). Moving to the cloud is a reimplementation and a huge risk anyway. Feature gaps are likely and you just cannot justifiably fill a gap with a host of customizations. Indeed, what most customers are doing is using Rimini Street to provide support for the full ERP suite, and then using some of their savings from Read More

What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

saas open source support  software as a service [SaaS] and open source). These recent software developments may serve as ammunition for shrewd IT managers in their quests to reduce their budgets and in bargaining with vendors. In particular, those enterprises that are tired of never-ending, forced marches to upgrades might want to consider switching to SaaS, at least for a part of the functional scope (see Software as a Service Is Gaining Ground ). For some applications, open source software might be a cheaper alternative, with Read More

The Advantages of Open Source ERP


Open source software’s development processes, and the new business models its developers adopt, provide a new way of resolving the problems of cost and quality for enterprise software. To make an enterprise resource planning (ERP) system available to companies, cost reduction is the first priority. Find out how open source software makes it possible to reduce development costs—while resulting in a high-quality product.

saas open source support  Advantages of Open Source ERP Open source software’s development processes, and the new business models its developers adopt, provide a new way of resolving the problems of cost and quality for enterprise software. To make an enterprise resource planning (ERP) system available to companies, cost reduction is the first priority. Find out how open source software makes it possible to reduce development costs—while resulting in a high-quality product. Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

saas open source support  lucent technologies,colocation pricing,colocation server,colocation hosting,dedicated server hosting,managed server,colocation services,managed dedicated server,colocation,managed service provider,managed service providers,colocation data center,data center cooling,managed hosting,server hosting Read More

SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

saas open source support   Read More

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

saas open source support  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More

A Step-by-step Guide to Starting Up SaaS Operations


Stable revenue and stronger customer relationships are what software companies want, and more are turning to software as a service (SaaS) platforms to reach these goals. Building an SaaS infrastructure is complex, and you need operations and engineering experts to manage your infrastructures. Start by following a step-by-step process—thus helping to increase your revenue and strengthen your customer network.

saas open source support  Guide to Starting Up SaaS Operations Stable revenue and stronger customer relationships are what software companies want, and more are turning to software as a service (SaaS) platforms to reach these goals. Building an SaaS infrastructure is complex, and you need operations and engineering experts to manage your infrastructures. Start by following a step-by-step process—thus helping to increase your revenue and strengthen your customer network. Read More

How Performance Support Creates High-performance Employees


Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the fastest, clearest, and easiest way possible—like a GPS unit issuing personalized directions for the specific task at hand. Performance support won’t teach you how to drive, but it will help you get to where you want to go.

saas open source support   Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

saas open source support  software support and maintenance,enterprise applications,information technology,IT,maintenance fees,software upgrades,scalability,enterprise platforms,service-oriented architecture,SOA,customization,functionality,custom code,customized support,technical support Read More

SAP Releases Value Maps for Easier SAP Enterprise Support Navigation


SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with flexible entry points and aggregated views on learning assets and services content combining training, support, and deployment of best practices. They are an intelligent selection mechanism to help customers find the right services and tools.
saas open source support  Releases Value Maps for Easier SAP Enterprise Support Navigation SAP has announced  SAP Enterprise Support value maps . The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with flexible entry points and aggregated views on learning assets and services content combining training, support, and deployment of best practices. They are an intelligent selection mechanism to help customers find the right services and tools. With more than 350 single services, SAP Read More

Open Analytics Platform


The Open Analytics Platform consolidates data of any size, typically found both inside organizations and in the cloud, creating an analytic experience that is both fast and agile for users, yet protected, managed, and secured for IT.

saas open source support  Analytics Platform The Open Analytics Platform consolidates data of any size, typically found both inside organizations and in the cloud, creating an analytic experience that is both fast and agile for users, yet protected, managed, and secured for IT. Read More