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Software Functionality Revealed in Detail
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 saas open source support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » saas open source support

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

saas open source support  in the case of SaaS deployments). Namely, for major customizations, customers can get source code and develop whatever they want, which xTuple can then roll into a standard OpenMFG function. In other words, to make meaningful changes to the application, users need to modify database functions and triggers (which is reasonably easy), and possibly the client-side, which is much less easy, in C++. Nonetheless, xTuple is talking about some additional architectural changes coming down the pike that will make Read More

Is the SaaS Model Right for You?


For IT departments drowning in complex and expensive software maintenance chores, the software-as-a-service (SaaS) model can ease the burden. SaaS reduces complexity by outsourcing most of the infrastructure needed to run software applications, and reduces costs by charging only for what is consumed. But you can also adopt a hybrid SaaS model, in which some systems are outsourced and others are kept in-house. Learn more.

saas open source support  examples of vertical solutions. SaaS could also work well for companies that need fast provisioning of IT capacity to reach time-to-market business goals, or if internal IT departments lack the skills or bandwidth to handle a particular task. To Cloud or not to Cloud The Corporate Executive Board''s Infrastructure Executive Council has come up with a list of factors to consider, also listed here, in weighing this decision: Strategy: Can provisioning via cloud enable competitive advantage (e.g., Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

saas open source support  software as a service (SaaS) or open-source alternative. Second, all contracts and support life cycles should be closely reviewed and their values ascertained, including whether the enterprise is using all of the user seats that it originally purchased. While vendors will shout blue murder at an enterprise that has exceeded its user count, these same vendors will probably not be that vocal if they are left with some excess seats. Customers that plan to stay on vendor support programs should look to Read More

What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

saas open source support  a customer-favoring phenomenon than SaaS and cloud, which is at least partially driven by a new generation of vendor lock-in objectives. We''ll embrace the cloud more fully, of course, with our 4.0 product—but we''ll do it, once again, in a way that will disrupt the incumbent competitors. So, to answer your question, we''re looking to continue to grow the company, and in the long run, to significantly change the rules of enterprise software. We want what people currently call ERP and CRM to be as easy and Read More

"Out of Touch" ERP Vendors Means Third-party Support Is Here to Stay


In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of enterprise applications. Companies in the market for enterprise software S@M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now

saas open source support  the subscription fees for SaaS vendors. However, there is no SaaS solution yet that covers the scope of SAP ERP or of Oracle E-Business Suite (EBS ), and will take many years to evolve (if at all). Moving to the cloud is a reimplementation and a huge risk anyway. Feature gaps are likely and you just cannot justifiably fill a gap with a host of customizations. Indeed, what most customers are doing is using Rimini Street to provide support for the full ERP suite, and then using some of their savings from Read More

SaaS is Hot - is That Good Enough for you?


Find out what you really need to know in is the SaaS model right for you?

saas open source support  But if you think SaaS is a panacea—think again. What about the potential pitfalls of SaaS? Do you have all the information you need to make a sound decision? Find out what you really need to know in Is the SaaS Model Right for You? You''ll learn about the pros and cons of SaaS , and the issues to consider before making a decision. You''ll also get guidelines on which types of operations should opt for SaaS, and which ones should think twice. SaaS has a lot going for it—but is it right for your Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

saas open source support  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice


Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option.

saas open source support  ERP,enterprise resource planning,enterprise applications,SAP,SAP Premium Support,SAP Standard Support,SAP MaxAttention,service and maintenance,ROI,return on investment,licensing and service contract Read More

Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management


Integrated water resources management (IWRM) is a framework that supports collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and decision making in engineering, science, and business. This paper provides a brief overview of GoldSim, with special emphasis on IWRM applications.

saas open source support  integrated,water resources,management,water,simulation,dynamic,decision support Read More

LLamasoft Ushers In SaaS Supply Chain Design Platform


LLamasoft has introduced SupplyChainGuru.com, a software-as-a-service (SaaS) supply chain design application, to help companies manage large data sets, create supply chain models, run what-if scenarios, and collaborate with stakeholders.

saas open source support  Ushers In SaaS Supply Chain Design Platform LLamasoft, Inc. , a provider of supply chain design solutions allowing companies across a wide range of industries to model, optimize, and simulate their supply chain networks , recently introduced SupplyChainGuru.com , a software-as-a-service (SaaS) supply chain design application. While network design has traditionally been an annual if not even rarer project, with volatility and change the new business norm, companies must now continuously redesign Read More

Smartling Adds Additional Document Translation Support to Translation Management System


Smartling, Inc., a provider of cloud-based enterprise translation management solutions, announced support for a broad range of business documents, including those created using the Microsoft Office suite and Adobe InDesign, with other common formats to come.  The new features will be debuted at the GALA (Globalization and Localization Association) 2013 conference in Miami Beach. The new

saas open source support   Read More

Leveraging the SaaS Model for Business Benefits of ISVs


The SaaS delivery model promises the consumer a pay-per-use model for consuming software without any up-front capital expenditure in terms of buying the license and infrastructure, and without the overhead of maintaining the infrastructure necessary to run the software. That said, there are three levels of SaaS maturity among ISVs. Download this white paper to learn about the shortcomings and merits of each SaaS maturity level.

saas open source support  the SaaS Model for Business Benefits of ISVs The SaaS delivery model promises the consumer a pay-per-use model for consuming software without any up-front capital expenditure in terms of buying the license and infrastructure, and without the overhead of maintaining the infrastructure necessary to run the software. That said, there are three levels of SaaS maturity among ISVs. Download this white paper to learn about the shortcomings and merits of each SaaS maturity level. Read More

A Modern Approach to Improving Customer Support


As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

saas open source support   Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

saas open source support  Rimini Street,support and maintenance,enterprise applications,third party providers,support programs,support fees,application fixes,tax and regulatory updates,application customizations,system interoperability,system performance,upgrades,information technology,IT,IT investment Read More