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Documents related to » saas and crm


CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

SAAS CRM: Practices: Manufacturers and the SaaS Delivery Model CRM: Big is Not Always the Best If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Now, because your sales, marketing, customer service and management departments have all the information they need, they re able to run with it. With Oncontact CRM, they can make quick, informed decisions every time they communicate with a prospect or customer. Source : Oncontact Software Resources Relat
6/25/2006 2:07:00 AM

How to Embrace CRM and Make it Succeed in Your Organization
Your Challenge: Get Decision Makers' Approval for a CRM Software. Specific, Measurable, Achievable, Relevant and Time-Bound. Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

SAAS CRM: Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/31/2006 12:31:00 PM

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

SAAS CRM: Since then, acceptance of SaaS CRM has reached a point where the delivery model is no longer an issue. Competition for market-share in the mid-market CRM space has sizzled of late, with each vendor articulating their unique business value. In general, on-demand / SaaS delivery models will deliver quick ROI in terms of: Ease of use Rapid deployment Simplified configuration & customization tools Low cost of entry & ownership However, these models are at risk of becoming another commodity. End-users quickly
11/27/2007 2:32:00 PM

The Real Challenge of CRM: Employee Buy-In
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

SAAS CRM: Practices: Manufacturers and the SaaS Delivery Model The Real Challenge of CRM: Employee Buy-In If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Rela
7/26/2006 2:53:00 PM

Industri-Matematik Posts 2Q00 Loss But Sells CRM
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM.

SAAS CRM: Industri-Matematik Posts 2Q00 Loss But Sells CRM Industri-Matematik Posts 2Q00 Loss But Sells CRM Steve McVey - December 8, 1999 Read Comments Industri-Matematik Posts 2Q00 Loss But Sells CRM S. McVey - December 13th, 1999 Event Summary Stockholm-based supply chain execution (SCE) vendor Industri-Matematik recently reported results for its second fiscal quarter, which ended on October 31, 1999. Total revenues were $18.3 million, a decrease of 21% over the same quarter last year. License revenues accounted
12/8/1999

CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

SAAS CRM: CRM and Technological Solutions: Be the Customer CRM and Technological Solutions: Be the Customer Randy Garland - June 22, 2002 Read Comments R. Garland - June 22, 2001 Introduction  Be the bagel. It was a refrain I heard often in a metalworking shop class I took in one of my engineering classes back in college. The purpose of the class was for the students to both design and build an original device of their own creation, with the purpose of helping them understand that engineers can t work in a
6/22/2002

SaaS BI Tools: Better Decision Making for the Rest of Us
In the IDC report SaaS BI Tools: Better Decision Making for the Rest of Us , you'll learn how a SaaS-based BI solution can help employees throughou...

SAAS CRM: SaaS BI Tools: Better Decision Making for the Rest of Us SaaS BI Tools: Better Decision Making for the Rest of Us For years, only top executives at large corporations had access to business intelligence (BI). Not anymore. Today, the software as a service (SaaS) revolution has brought the power of BI to companies and decision makers at all levels —including people who create plans and forecasts and manage operations across the enterprise. Is your company taking advantage of the democratization of BI?
9/30/2010 5:01:00 PM

2011 Customer Relationship Management Buyer s Guide: Innovations in CRM
This buyer's guide reviews the latest innovations in customer relationship management (CRM), focusing on cloud, mobile, and social options, and provides several valuable CRM resources. Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

SAAS CRM: Software as a Service (SaaS),   Customer Care and Billing (CC&B),   Mobile Commerce,   Mobile Application,   Collaborative Work,   Software Selection Related Industries:   Industry Independent Related Keywords:   customer relationship management solution,   mobile crm,   cloud crm,   social crm,   cloud based crm,   social media crm,   windows mobile crm,   cloud crm solutions,   mobile crm software,   crm mobile,   crm cloud,   crm windows mobile,   social crm vendors,   social crm
11/21/2011 12:00:00 PM

Precision Marketing: Strengthening the Value of CRM
Precision Marketing: Strengthening the Value of CRM. Search for Articles and Other Solutions to Delineate Your Analysis and for Strengthening the Value of CRM. All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the similarities end there. The accuracy, depth, and accessibility of data are as varied as the products and services offered by organizations. The use of this data is what separates successful organizations from those who go bankrupt.

SAAS CRM: Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/30/2006 11:46:00 AM

PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Will LEAP (Language Enabled Application Platform) products like the PowerTrieve solve the problem?

SAAS CRM: PowerTrieve, A LEAP For CRM? PowerTrieve, A LEAP For CRM? Kevin Ramesan - May 17, 2003 Read Comments Event Summary Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Some software solution vendors have developed a noteworthy approach to alleviate those complexities using natural language recognition or LEAP
5/17/2003

Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

SAAS CRM: Access Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Read Comments P.J. Jakovljevic - July 5, 2000 Event Summary According to the company s press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for
7/5/2000


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