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APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 3
Part 1 of this blog series talked about my attendance of the APICS 2009 International Conference in Toronto, Canada in early October. I attended only a few

s part 3  as the Steelwedge Software’ s Enterprise-Enabled Excel front-end, as mentioned in Part 2 ), and economic necessity have stirred a re-awakening of interest in S&OP. For its part, by integrating  Oracle Hyperion Planning  and Demantra solutions, Oracle has expanded its S&OP footprint into IBP. As mentioned earlier, IBP fills a long-standing gap in corporate planning systems to provide the chief executive officers (CEOs) and chief financial officers (CFOs) with a much more accurate revenue forecast. In Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » s part 3


UNIT4: The (Largely) Untold Story - Part 3
Part 1 of this blog post series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second largest business applications provider in continental

s part 3  to cross-sell, in a s oftware plus service  manner ( discussed on Part 2 ), into parts of an organization that do not necessarily need the overkill of an on-premise solution but which are content to take an on-demand offering. That is exactly what recently happened at the Telegraph Media Group , which has selected UNIT4 solutions for use in its media sales department. Namely, FinancialForce Accounting will automate the largely manual invoicing and accounting processes used in this busy department and Read More
E2open—An Unexpected S&OP Player: Part One
E2open has not generally been known for its sales and operations planning (S&OP) capabilities. But the software provider deserves a second look for those in

s part 3  Unexpected S&OP Player: Part One Cloud software solutions provider E2open usually gets associated with the words “cloud,” “on-demand,” “supply chain management,” “supply chain visibility,” “collaborative execution,” “trading networks,” and so on. Indeed, E2open is known for enabling enterprises to procure, manufacture, sell, and distribute products more efficiently through collaborative execution across global trading networks, using real-time information, integrated Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

s part 3  in the process.   S   Sales Pipeline - This is the list of potential customers that the sales department is currently trying to convert into paying customers. Typically, customer deals in the pipeline are assigned dollar values and percentages likely to convert , and from that, sales forecasts can be approximated. SFA - Sales Force Automation . One of the lynchpins of CRM. This enables the Sales team to capture and maintain lead and other contact information in one data store, conduct team selling, Read More
APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 4
Part 1 of this series talked about my attendance of the APICS 2009 international conference in Toronto (Canada) in early October. I attended only a few

s part 3  the Expo Floor: Is S&OP Coming of Age? - Part 4 Part 1 of this series  talked about my attendance of the  APICS 2009 international conference in Toronto (Canada) in early October . I attended only a few education sessions, and my conference visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that its main  value proposition  this year revolved around the various flavors of  demand management , most notably Read More
Infor ION-izes its Open SOA Strategy - Part 2
Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news

s part 3  ION-izes its Open SOA Strategy - Part 2 Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor . Two late June 2010 news announcements, which were entitled  “Infor Simplifies Connectivity and Data Sharing with Infor ION(tm)”  and  “Infor Selects Microsoft as Preferred Technology and Tools Provider for Infor Software,  were then demystified in an interactive and constructive dialogue with  Soma Somasundaram, SVP of global Read More
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

s part 3  platform, to complete our SEM vision (see Part 1) . We see that there are the following three broad aspect of service and we support all three: Agent-assisted Self-service Social or peer-assisted Role-based user experience is a key and that’s what SEM’s adaptive desktop and web self-service is designed to deliver (as explained in Part 1). The reason that companies cannot deliver that goal today is because the processes and technologies are so compartmentalized that they have to design either to the Read More
Talking to an Unrelenting Cloud Enthusiast - Part 2
Part 1 of this blog series introduced Xactly Corporation, a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance

s part 3  to an Unrelenting Cloud Enthusiast - Part 2 Part 1 of this blog series introduced Xactly Corporation , a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance management (SPM) . The article also provided the bullish vendor’s genesis since being founded in 2005 and its current state of affairs. This article will feature my recent conversation with Xactly’s founder and CEO Christopher Cabrera. Cabrera is a noted industry expert in issues relating to SPM, Read More
How Some ERP Vendors Demonstrated - Warts And All Part 2: Results
This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of

s part 3  to the pertinent system sessions. For the most part the team followed the scripts in the original order. Ability to Finish During the Allotted Time Oracle Good - The demo team finished the scripts with acceptable requests for additional time. Some digressions were long and could have been avoided though. J.D. Edwards Good - The demo team finished the scripts with acceptable requests for additional time. The team also paced themselves well with only minor digressions. SAP Good - The demo team finished the Read More
Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

s part 3  technicians’ jobs statuses. As said in Part 1 , many companies have deployed  global positioning systems (GPS)  to create large visual maps of where their workers are throughout the day. Some are also using street-level routing (SLR) to advise drivers about the shortest route from job to job. Aberdeen defines mobile field service as the applications and tools available to field workers to accept, monitor and complete service work orders. In addition to work order management, capabilities afforded by Read More
Agresso + CODA, VITA + Link (+ CODA 2go): What's the Sum? - Part 2
Part 1 of this blog series described Unit 4 Agresso’s (or Agresso in further text) dual product strategy following its acquisition of CODA in 2008. The post

s part 3  CODA 2go): What's the Sum? - Part 2 Part 1 of this blog series  described Unit 4 Agresso ’s (or Agresso   in further text) dual product strategy following its acquisition of CODA in 2008. The post then went on to analyzing (and reinforcing if you will, given a number of previous blog entries on the same topic) the post-implementation agility capabilities of Agresso Business World (ABW ) [ evaluate this product ]. The blog post attempted to explain how the product’s underlying VITA architecture Read More
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

s part 3  101 - A Primer Part Two: Outsourcing Categories Outsourcing Categories Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: Application software I.T. infrastructure Business process outsourcing (BPO), and Manufacturing This is Part Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced Read More
Optiant Going to a (Much) Better Place: Logility - Part 2
Part 1 of this series analyzed the late-March acquisition of long struggling inventory optimization (IO) provider Optiant by long well-performing supply chain

s part 3  price discounts, coupons, advertising, special packaging, and product placement. Event Planning uses the latest in  neural network  technology. The final part of this series will conclude with the analysis of Logility Voyager Solutions and how Optiant might fit in. In the meantime, please send us your comments, opinions, etc. on Optiant and Logility (especially your experience with their solutions). We would certainly be interested in your experiences with the abovementioned SCM software categories (if Read More
The ITIL Version 3 Prescription for Transitioning Services
IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition,

s part 3  over budget. New elements seem to break what was working before. Rollouts fail part way through, with no clear way to get back to the starting point. And all the while, we are hemorrhaging time and money, and losing credibility with the business. These are just a few of the challenges that the guidance in the Information Technology Infrastructure Library (ITIL) Version 3 is intended to help address, in particular through the volume covering the third phase of the service life cycle: Service Transition . Read More
How Much Supply Chain Optimization Do We Really Need? - Part 2
Part 1 of this blog series introduced the concept of (Rapid) Response Management in the realm of supply chain management (SCM) via a software category pioneer

s part 3  expiry data analysis, alternate sourcing, yield analysis, part substitution, inventory allocation, etc.In other words, Kinaxis RapidResponse is closer in functional scope to SAP APO or JDA Planner than to SAP SCRM by ICON (and Oracle Rapid Planner for that matter). Basically, Kinaxis plays in both the APS and Response Management game. SAP APO offers a variety of methods including fast-MRP, rules-based heuristics, and optimization. These algorithms browse through all of the available resources (machines, Read More

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