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APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 2
Part 1 of this blog post series talked about my attendance at the APICS 2009 International Conference in Toronto (Canada) in early October. I attended only a

s part 16  the Expo Floor: Is S&OP Coming of Age? - Part 2 Part 1 of this blog post series  talked about my  attendance at the APICS 2009 International Conference in Toronto (Canada) in early October.  I attended only a few education sessions, as my visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that the main value propositions this year revolved around the flavors of  demand management , most notably  sales and Read More...
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Documents related to » s part 16


The User's Undying Quest for Exploring and Discovering Info - Part 1
SAP AG and Endeca Technologies might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and

s part 16  User's Undying Quest for Exploring and Discovering Info - Part 1 SAP AG  and Endeca Technologies  might not appear to have much in common at first glance, other than occasional partnering in some joint opportunities, and perhaps that  SAP Ventures  owns a piece of privately held Endeca . In the world of home appliances, SAP would be analogous to a tried-and-true refrigerator, but with the most advanced features in the market, such as a built-in TV set. Such an appliance stores important food Read More...
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

s part 16  in the process.   S   Sales Pipeline - This is the list of potential customers that the sales department is currently trying to convert into paying customers. Typically, customer deals in the pipeline are assigned dollar values and percentages likely to convert , and from that, sales forecasts can be approximated. SFA - Sales Force Automation . One of the lynchpins of CRM. This enables the Sales team to capture and maintain lead and other contact information in one data store, conduct team selling, Read More...
“Act Vertical” vs. “Go Extinct” Retailers - Part 1
In over a decade of covering the enterprise application space, I’ve repeatedly lauded and advised vertical focus (i.e., someone’s proven expertise in some

s part 16  Vertical” vs. “Go Extinct” Retailers - Part 1 In over a decade of covering the enterprise application space, I’ve repeatedly lauded and advised vertical focus (i.e., someone’s proven expertise in some particular industry and market segment ), but not that much vertical integration per se . My beliefs were recently confirmed by what I learned while pursuing my APICS CSCP (Certified Supply Chain Professional) title. Namely, Module One of the APICS CSCP Learning System , entitled “Supply Read More...
Sage Analyst Day 2011: Not Your Older Brother’s Sage - Part 1
I often wonder how well-known is the fact that the Newcastle upon Tyne (UK)-based Sage Group, Plc (LSE: SGE) is a leading global provider of business management

s part 16  by market observers . S age’s global brand recognition remains an issue too, as even often acknowledged by Sage’s executives , who have no problem explaining to anyone in Europe what Sage is and what they do for living, which is quite different in the US (including the immigration officers at border posts). Indeed, outside Europe, many individual Sage products, e.g., Peachtree, Pastel , or Accpac have much more recognition on their own. Additional negative publicity came from a major partner, MIS Read More...
Dreamforce 2010: Of Cloud Proliferation - Part 2
Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become

s part 16  2 Part 1 of this blog series  talked about my attendance of Dreamforce 2010 , salesforce.com ’s annual user conference, which has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. My post concluded that while Dreamforce 2009 was mostly about continued growth of the  cloud computing  trailblazer and unveiling of Salesforce Chatter , the company’s nascent social platform and collaboration cloud (as duly Read More...
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

s part 16  on the major Key Success Factors. Part Four makes User Recommendations. Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part III)
Part II of this blog topic analyzed Epicor's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the

s part 16  Rule the Mid-Market Retail Sector? (Part III) Part II of this blog topic analyzed Epicor 's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the acquisition of NSB Retail Systems , Epicor has further expanded its functional footprint, market share and geographic presence in the sector. Namely, NSB added over 200 specialty retail logos, thereby more than doubling Epicor’s retail install base. While many analysts like Gartner , AMR Research or Read More...
PLM (Vendors) and Lean Product Development-Part 3: Siemens PLM Software
After talking about Dassault Systèmes in Part 2 of this blog series, I’d like to move to another prominent player in the product lifecycle management (PLM

s part 16  After talking about Dassault Systèmes in Part 2 of this blog series , I’d like to move to another prominent player in the product lifecycle management (PLM) field— Siemens PLM Software . In this blog post, I will give my personal interpretations about the major relevancies between Siemens PLM’s offerings and lean product development (LPD). My first impression of Siemens PLM is the comprehensiveness of its product offerings. The company provides both PLM tools (e.g., computer-aided design [CAD], Read More...
Global Trade Hits Home at MegaResistCap-Part III: Be Careful What You Ask For
In the first two parts of this series (part I, part II), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise

s part 16  two parts of this series ( part I , part II ), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise resource planning (ERP) system would have to support global trade management (GTM) functionality more quickly than expected. He had sent an e-mail off to his chief information officer (CIO), Mike, suggesting a new project be set up and managed by the project management office, MegaPMO. Now, with some trepidation, he awaited the response from the CIO. The week Read More...
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

s part 16  platform, to complete our SEM vision (see Part 1) . We see that there are the following three broad aspect of service and we support all three: Agent-assisted Self-service Social or peer-assisted Role-based user experience is a key and that’s what SEM’s adaptive desktop and web self-service is designed to deliver (as explained in Part 1). The reason that companies cannot deliver that goal today is because the processes and technologies are so compartmentalized that they have to design either to the Read More...
JDA FOCUS 2010 Impressions - Part 2
Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and

s part 16  i2’s products-plus-services traditional strategy was in part an attempt to solve these issues. Namely, if end users could not be relied upon to perform the correct steps (i.e., feed the system with correct data and interpret the system’s output), i2 wanted to take some responsibility for making sure they get and act on the correct answer (and also earn some additional bucks). We will have to wait and see whether JDA can structure its indisputable vast SCM knowledge and products into Read More...
Nothing Succeeds Like Success(Factors) - Part 2
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. My post first analyzed the

s part 16  Succeeds Like Success(Factors) - Part 2 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. My post first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then, I talked about SuccessFactors’ multiple product editions to satisfy companies of all size and detailed the two core modules of the SuccessFactors BizX suite Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

s part 16  late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article then also went on to explain my change of heart and discussed Salesforce Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

s part 16  change posted transactions. As said in Part 2 , the Reverse Posting capability was introduced with Navision 4.0 , but it is not possible to simply delete or change erroneously posted transactions. Microsoft claims to have insisted on doing it this way (with an audit log of reversed transactions) for security and regulatory purposes. Then, for a long time, third-party applications using “alien” (non-C/SIDE) database platform have had issues with addressing Navision’s native database, especially in Read More...

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