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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » roi world wide web store


Accelerate ROI for Business Process Management (BPM)
Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With

roi world wide web store  ROI for Business Process Management (BPM) Business Process Management (BPM) software and services from IBM help organizations optimize business performance by discovering, documenting, automating, and continuously improving business processes to increase efficiency and reduce costs. Source: IBM Resources Related to Accelerate ROI for Business Process Management (BPM) : Business Process Management (BPM) (Wikipedia) Return On Investment (ROI) (Wikipedia) Accelerate ROI for Business Process Read More...
Case Study: Kenneth David Apparel Clothing Company Increases Visibility
When the first Kenneth David Apparel store opened in 1992, the company could manage operations with an accounting solution alone. But as new stores opened, the

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How Can IT Help Competitiveness These Bleak Days? - Part 2
Part 1 of this blog series introduced the SAP-sponsored expert panel discussion that explored reasons to maintain IT investments even during difficult economic

roi world wide web store  no return on investment (ROI ) from business software without widespread user adoption; and Expect (continual) change. Now, many of these premises are in tune with those of the two Harvard professors, and given SAP’s sponsorship of the panel debate, it would be refreshing to see SAP (and its powerful Big 3 or Big 4 consulting partners like Accenture or Deloitte ) preach agile consulting, incremental (iterative) project delivery, and customer self-sufficiency (i.e., the risk of the client not needing Read More...
JDA Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations
ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor''s own system) and include collaborative

roi world wide web store  Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations ERP Vendors Address the Retail Market JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain and over 4,600 customers, plans to build upon the collective JDA Portfolio to enable its customers to achieve a new level of operational excellence. The vendor plans to establish this capability as a defining and differentiating Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

roi world wide web store  thus far. Starbucks’ key ROI from Kronos’ hiring solution comes from the work opportunity tax credit (WOTC) refund from federal, state, and local governments; the product’s support for equal employment opportunity (EEO) compliance also plays a role.  Starbucks first used Kronos’ hiring solution and then Kronos’ flagship solution for workforce scheduling (currently at only 40 stores). Starbucks’ practice of seemingly having stores at each corner has helped the company with relatively easily Read More...
3Com Will Route Customers to In-house Web Design Firm
Network giant 3Com has purchased an E-business web design and consulting firm.

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The Store of the Future
The big hit of the National Retail Federation show was the Metro Group''s Store of the Future. The budget for this extravaganza - it appears to have been

roi world wide web store  stellar growth, who are zeroing in on apps that support the merchant—from customer views to the product analysis and replenishment view. Network applications in the supply chain—specifically inbound logistics —as a partnership between the shipper and the retailer, continue to grow. We saw more case study successes, a bigger presence by the transportation network providers. One Network and Log-Net, both growing by serving the end-to-end supply chain, also enables the ability to drill from orders Read More...
6 Important Steps to Evaluating a Web Security Solution
Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to

roi world wide web store  email security, web security, cyber security, network security, email filter, web filter, acceptable use policy, AUP, ePolicy, advanced threats, advanced persistent threats, EdgeWave, Read More...
New Facts on Web Security and Online transactions
Get the new facts on Web security and what you can do keep your business thriving in Choosing the Right Security Solution: Moving beyond SSL to Est...

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Web Traffic Numbers Down? Don''t Count On It!
News sources are reporting that September Web traffic was down. This seems to be a case of putting too much weight to too little data.

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Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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A Practical Guide to Web Application Acceleration
When it comes to your Web applications, speed is the only metric that matters. After all, Web apps handle the bulk of your critical operations, from inventory

roi world wide web store   Read More...
Driving Your Web Site to Success
Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are

roi world wide web store   Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

roi world wide web store  increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More...
Teloquent To e.t.: Now You Can Call Or Use The Web
Teloquent introduced a new release of its software to integrate phone and web-based customer service.

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