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Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » roi store web address


Accelerate ROI for Business Process Management (BPM)
Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With

roi store web address  other factors that influence ROI and provide opportunities for immediate business impact. Other BPM metrics can include productivity levels influenced by manual tasks, bottlenecks and other factors. For an initial BPM solution, organizations should strive for rapid deployment with selected key improvements, then evolve and expand over time At a business level, the right process is one that: Clearly involves an issue that causes pain inside the organization or with customers. Can be addressed with Read More...
The Web-based Sales Portal-A Catalyst for Business Transformation
A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural

roi store web address  increasing return on investment (ROI). The cost-benefit analysis of the portal must be provided to the channel partners before the portal''s implementation. Investments from the channel partners, if any, are to be clearly communicated and ratified. Once the sales portal is up and running, periodic bulletins should be sent to all channel partners on various key performance indicators (KPIs) to inform them of the system''s progress and benefits. Technological flexibility and simplicity are two other key Read More...
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

roi store web address  interaction? What was the ROI for the campaign? Consider also the absence of certain inquiries. Why, for example, are there no Web inquiries from prospects already in the non-Web channel customer base? Analyzing Web-based self-service usage (i.e., searching knowledge base or initiating support cases) can uncover customer interests and suggest process improvement. Keep in mind that prospects may have far different information and support needs than current customers. This can help in fine-tuning an Read More...
Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

roi store web address  marketing efforts. An independent ROI review projects Philips CE to achieve a 26% internal rate of return by 2007 through cost elimination and increased revenue contribution. Improve Customer Interactions by Using Web Behavior Analysis On the Web, you can obtain valuable information about your customers by using a systematic approach as customers navigate your Web sites. This data-rich situation, in which your organization can capture, store, analyze and then act on detailed interaction information down Read More...
Case Study: Kenneth David Apparel Clothing Company Increases Visibility
When the first Kenneth David Apparel store opened in 1992, the company could manage operations with an accounting solution alone. But as new stores opened, the

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Time to Value and ROI from BI: The QlikView Customer Experience
The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial

roi store web address  to Value and ROI from BI: The QlikView Customer Experience The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial metric with which to measure such projects and provide a like-for-like comparison between initiatives that may have very different justifications and business benefits. This IDC Whitepaper provides a ROI analysis of the QlikView business intelligence (BI) solution. Read More...
Building a Web Application Security Program
Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web

roi store web address   Read More...
Bringing Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications
Web 2.0 technologies bring capabilities to business users that were not possible previously. But the strategic value of these capabilities depends on your

roi store web address  web 2.0 erp,enterprise resource planning,erp,erp application,saas erp,erp system,erp cost,erp software,erp applications,erp saas,web based erp,erp systems,web erp,web erp software,crm Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

roi store web address   Read More...
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

roi store web address   Read More...
They Test Web Sites, Don’t They?
RSW Software upgrades one product and releases a second. The products enable companies to test the function and load carrying capability of websites and middle

roi store web address  regression testing,application load testing,free load testing tool,software test tools,software testing companies,software testing projects,load testing tool,web stress,web load test,web stress tools,automated software testing tools,website load testing,free load testing tools,software testing course,software load testing Read More...
ROI Case Study: IBM Business Analytics, Accelrys
IBM Cognos Express Xcelerator helped this software and services company earn a 586 percent ROI in just three months by providing deeper insights about products,

roi store web address  earn a 586 percent ROI in just three months by providing deeper insights about products, services and costs. Read More...
Optimized IO Solutions to Maximize Blade Server ROI
So, you’ve made the switch from a traditional rack server to a blade server. Now, you want to maximize your blade server return on investment (ROI) and reduce

roi store web address  to Maximize Blade Server ROI So, you’ve made the switch from a traditional rack server to a blade server. Now, you want to maximize your blade server return on investment (ROI) and reduce your costs further. A variety of input/output (IO) products is out there, specially designed to comply with all original equipment manufacturer (OEM) blade hardware. The next step is to get the facts on how they can benefit you. Read More...
Reflexis Systems—Enabling Connected Retail Store
This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage

roi store web address  Systems—Enabling Connected Retail Store This TEC Report features Reflexis Systems, a leading provider of store execution and workforce management (WFM) solutions that enable retailers to engage consumers more efficiently and profitably. Read P.J.''s write-up on the vendor''s latest offerings and new retail initiatives that provide customers with a connected retail store experience. Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

roi store web address  increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More...

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