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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » roi outsourcing strategy


Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

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E-learning Benefits and ROI Comparison of E-learning versus Traditional Training
You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to

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Accelerate ROI for Business Process Management (BPM)
Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With

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End-user Performance: Building and Maintaining ROI
Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must

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Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses
For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until

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The Role of Cloud in Your Storage and Data Protection Strategy
Find out in Making Cloud an Integral Part of Your Enterprise Storage and Data Protection Strategy.

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Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

roi outsourcing strategy  in Latin America Outsourcing in Latin America Jorge Garcia - August 17, 2009 The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified the criteria and Read More
How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

roi outsourcing strategy  To Monitor Your Savings In Outsourcing This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects. Read More
Outsourcing, Applications Software Software Evaluation Report
The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software

roi outsourcing strategy   Read More
10 Things to Consider in Your Mobile Workforce Management Strategy
There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be

roi outsourcing strategy  WM, workforce management, workforce strategy, ViryaNet white paper, mobile workforce, mobile WM, performance management Read More
Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the

roi outsourcing strategy  as a Revenue Enabler The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better. Read More
Strategy Analytics
Strategy Analytics provides business consulting, research, and analysis. The firm publishes reports and evaluates technologies, markets, and companies.

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The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant

roi outsourcing strategy  Impact of Technology on Cost in Business Process Outsourcing Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers. Read More
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper

roi outsourcing strategy  with Confidence. Improving Communication, Visibility, and Quality Control Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing. Read More
Globalization ROI Components
There are many ways to calculate return on investment (ROI) for globalization projects. It’s important to include variables that relate to your company’s

roi outsourcing strategy  ROI Components There are many ways to calculate return on investment (ROI) for globalization projects. It’s important to include variables that relate to your company’s products, services, market position, and relationships outside your home market. Though language is an obvious component, there is more involved to making a product tailored for locale-specific opportunities. Learn how to calculate ROI for your globalization initiatives. Read More

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