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Software Functionality Revealed in Detail
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 roi outsourcing challenges

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » roi outsourcing challenges

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations


The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might answer only some of these requirements at this stage. In any case, MBN is a great, initial idea that can lay the foundations for a future product of a more grandiose, collaborative undertaking.

roi outsourcing challenges  of ownership (TCO) and ROI rationale for a particular deployment. Customers should clarify whether they are purchasing all of the software they need to meet their EDI/XML requirements now, and what the costs for implementation, training, support, and upgrades they can expect now and in the future. Such questions include whether trading partner updates be readily available for download, or if the customers must wait for EDI/XML maps to be changed. Read More

IBM Express-es Its Candid Desire For SMEs Part Three: Challenges and User Recommendations


IBM still suffers from the image problem of being associated with products and services for very large organizations, and it will need to muster a major marketing effort to convince buyers that it can deliver appropriate and cost-effective systems for small businesses.

roi outsourcing challenges  with a clear quick ROI (in less than a year payback period). Investigate the IBM''s contractual responsibility in case of its ISV partner''s financial troubles and/or acquisition. Be aggressive during negotiating risk allocations, price parity and general terms and conditions. Fixed project prices (as opposed to time and material pricing), milestone payment schedules linked to deliverables, and a penalty clause for late deliveries (as well as the profit sharing incentive for early completions) should be a Read More

Nimble Enterprise Applications Vendor Faces Stiff Challenges in A Competitive Environment


Despite intensifying competition in the enterprise applications market, IFS likes its chances. IFS has released the seventh generation of its component-based applications, while competitors are still on their first, or second at best. Nevertheless, IFS has a tough road ahead.

roi outsourcing challenges  which has lately been embroiled in merger with Lawson Software. IFS believes it can thus offer a real alternative—big enough to deliver, while still being small enough to care (see How Some ERP Vendors Demonstrated—Warts And All ). On the other hand, so-called collectors or acquirers such as Infor/SSA Global and Sage Software face the issue of where to focus their R&D budgets so as to balance technology and functionality demands, and are still far from a common technology platform or vision. Read More

Software Giants Make Courting A Small Guy Their "Business One" Priority Part Four: Challenges and User Recommendations


While fixed time and cost solutions delivered packaged from pristine laboratories do have their appeal, SMEs are becoming increasingly savvy to ask for more than just these implementations perceived as cookie-cutter approach.

roi outsourcing challenges  levels and a quick ROI Sound financial viability and geographic coverage The ability to track and provide key metrics for application and network availability For mid-market companies today''s dynamic business environment means the survival of the most agile and flexible. When evaluating a software application, companies often fall for a snazzy user interface or raw number-crunching power. However, a flexible system should also offer features like tools and templates, cross-reference checks, and many Read More

Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

roi outsourcing challenges  an Outsourcing Provider-Art or Science? Introduction Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company''s senior management and the outsource provider''s sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to Read More

Benefits of DIY Payroll Outweigh Outsourcing


Outsourcing a crucial function such as payroll may have seemed like a good option at some point, but it can be fraught with issues not anticipated at the outset. Now, with the availability of advanced in-house payroll systems in the cloud, processing payroll in-house is much easier and more achievable than before.

roi outsourcing challenges  of DIY Payroll Outweigh Outsourcing Outsourcing a crucial function such as payroll may have seemed like a good option at some point, but it can be fraught with issues not anticipated at the outset. Now, with the availability of advanced in-house payroll systems in the cloud, processing payroll in-house is much easier and more achievable than before. Read More

Rethinking Payroll Outsourcing in a Healthcare Organization


Outsourcing payroll can seem like a great idea, but giving control of your payroll data to an outside organization can cause more headaches than it takes away. Read this white paper from StarGarden to uncover facts and myths about outsourcing payroll, and to learn the five warning signs that you need a new payroll system.

roi outsourcing challenges  Payroll Outsourcing in a Healthcare Organization Outsourcing payroll can seem like a great idea, but giving control of your payroll data to an outside organization can cause more headaches than it takes away. Read this white paper from StarGarden to uncover facts and myths about outsourcing payroll, and to learn the five warning signs that you need a new payroll system. Read More

Dedicated Offshore Outsourcing


IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore client services manager. IXION provides VoIP phone service, support tools, and issue tracking systems to facilitate communication. IT infrastructure/offshore operations: IXION will design and manage the creation of a wholly owned offshore operation for your organization. All aspects of setting up the offshore operation and creating the subsidiary are delivered within a fixed budget and timeframe. IXION will transition the operation over to you after a designated training period. This is a build-operate-transfer (B-O-T) model. IXION has a dedicated and experienced senior management team. The company's development resources, offshore infrastructure, and customer base helps support its professional onshore and offshore services.  

roi outsourcing challenges  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More

How to Ensure IT Outsourcing Value in the Public Sector


In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most sense for ensuring continued value. Due to the cost and time investment in the recompete process, it can often cause more problems than solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how.

roi outsourcing challenges  to Ensure IT Outsourcing Value in the Public Sector In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most sense for ensuring continued value. Due to the cost and time investment in the recompete process, it can often cause more problems than solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how. Read More

Outsourcing, Applications Software


This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games.

roi outsourcing challenges   Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

roi outsourcing challenges  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

Beyondsoft outsourcing solution


Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM), enterprise resource planning (ERP), and and business process outsourcing (BPO) services to clients across the globe. The company focuses on achieving the highest quality in its deliveries and becoming a trusted brand to achieve consistent growth in its repeat business with its clients

roi outsourcing challenges  outsourcing solution Beyondsoft is an IT outsourcing company with global delivery centers. Beyondsoft offers IT consulting, application development and maintenance (ADM), enterprise resource planning (ERP), and and business process outsourcing (BPO) services to clients across the globe. The company focuses on achieving the highest quality in its deliveries and becoming a trusted brand to achieve consistent growth in its repeat business with its clients Read More

Case Study: OCR Solution the Key to Success for Berkheimer Outsourcing


Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly and accurately captured from more than 150,000 documents. A time-consuming paper shuffle, including tedious manual data entry, had to be replaced with an automated solution. Find out how Berkheimer virtually eliminated the need for data entry.

roi outsourcing challenges  Study: OCR Solution the Key to Success for Berkheimer Outsourcing Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly and accurately captured from more than 150,000 documents. A time-consuming paper shuffle, including tedious manual data entry, had to be replaced with an automated solution. Find out how Berkheimer virtually eliminated the need for data entry. Read More