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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 roi it outsourcing

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » roi it outsourcing

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

roi it outsourcing  ROI International Outsourcing | ROI IT Outsourcing | ROI Business Outsourcing | ROI Business Process Outsource | ROI IT Outsourcing Challenges | ROI IT Outsourcing Companies | ROI IT Outsourcing Company | ROI IT Outsourcing Management | ROI IT Outsourcing Providers | ROI IT Outsourcing Solution | ROI IT Outsourcing Solutions | ROI IT Outsourcing Trends | ROI IT Services Outsourcing | ROI Outsourcing Companies | ROI Outsourcing Company | ROI Outsourcing Economy | ROI Outsourcing Examples | ROI Outsourcing Read More

IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

roi it outsourcing  increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations. Read More

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing


Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

roi it outsourcing  opportunity that may accelerate ROI and minimize the risk of executing operations from offshore. Often collaborative requirement planning also uncovers resources and domain expertise that may have been overlooked when planning in silos . For example, during the planning process that was undertaken at one software company, the team uncovered a key leader in research and development who was willing to relocate offshore to help start the offshore operations. The leader''s willingness to share expertise there Read More

Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors


Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

roi it outsourcing  the return on investment (ROI) and the time to market benefits that its clients have consistently gained. User Recommendations Despite AMR research which shows that US software companies are focusing today on automating repetitive tasks that may make software outsourcing obsolete by 2010, my belief is that it will not happen. It will take at least ten more years for this to happen. Many vendors including Sun Micro Systems have been working for years on software products which will automate entire Read More

Accelerate ROI for Business Process Management (BPM)


Business process management (BPM) consists of software and expertise, designed to improve the performance, visibility, and agility of business processes. With the right BPM solution, organizations can break down silos of information, streamline workflows, and help business professionals work better by working together. Learn about BPM solutions designed for rapid deployment and quick return on investment (ROI).

roi it outsourcing  Process Management Articles | ROI for Business Process Management | BPM Best Practices | BPM Project Investment | Implementation of BPM Solutions | BPM Solution from IBM | Business Process Management Market | Business Process Management Workflow | BPM Customers | Best Business Process Management Model | BPM Leaders | BPM Lifecycle | Business Process Management Strategy | Prebuilt BPM Content | BPM Management | BPM Strategies | BPM Best Practice | Business Process Management Product | Business Process Read More

IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

roi it outsourcing  Project Risk Assessment IT Project Risk Assessment J. Dowling - August 22, 2002 Introduction   Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success. We automate problems This department slogan was posted on my office door (the inside) for several months while I and other managers in the department struggled to break out of a string of Read More

Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

roi it outsourcing  Benefits from Outsourcing? Intetics Co. is a global outsourcing company focused on custom application development, software testing, web system design and offshore staff augmentation services. Source: Intetic Co. Resources Related to Who Benefits from Outsourcing? : Outsourcing (Wikipedia) Offshore outsourcing (Wikipedia) Who Benefits from Outsourcing? Benefits of Outsourcing is also known as : Benefit Administration Outsourcing , Benefit HR Outsourcing , Benefit Outsource , Benefit Outsourcing , Read More

Building Your Business Case for Best-practice IT Services Delivery


Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

roi it outsourcing  Your Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More

IT Investments and Business Value


The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster.

roi it outsourcing  Investments and Business Value The view of technology has evolved over time—from a strategic enabler and a competitive weapon to an operational overhead. IT projects that come in over budget and with missed deadlines and lackluster results do not help matters. It is up to the CIOs to restore the perception of IT in the enterprise, by understanding the company’s goals and showing business leaders how IT projects and services can help reach them faster. Read More

Cutting IT and Application Support Costs


With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

roi it outsourcing  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

roi it outsourcing  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning


TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform.

roi it outsourcing  IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space.   Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform. Drink-IT has been serving the beve Read More

Winning Outsourcing Strategies


Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing.

roi it outsourcing  Outsourcing Strategies Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing. Read More

Outsourcing Security Part 2: Measuring the Cost


Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

roi it outsourcing  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More

CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

roi it outsourcing  He also offers a ROI calculator that helps companies build a business case for CRM. It is available at www.competitiveperformance.com . Petersen has a Bachelor''s and Master''s degree in Engineering, and an MBA from the University of Chicago. Read More