Home
 > search for

Featured Documents related to »  roi experience tco


The TCO of BI: The QlikView Customer Experience
Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that

roi experience tco  therefore yield a higher ROI as well as faster payback. This IDC white paper provides a TCO analysis of the QlikView business intelligence (BI) solution. Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » roi experience tco


A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

roi experience tco  improved through the Amdocs ROI Methodology . The service leverages the Amdocs Telecom Maturity Tool developed based on a licensed methodology researched and designed by Gartner, Inc . Amdocs Contact Center Optimization Service . Focuses on improving the efficiency and effectiveness of contact center operations and self-service capabilities with the emphasis on designing and implementing a customer interaction strategy that delivers an intentional customer experience. The service considers both Read More
Dassault Systèmes-Expanding Product Development and the 3D Experience
The Dassault Systèmes vision is to enable everyone—from product designers, engineers, and suppliers to end users and their respective communities—to create

roi experience tco  quick return on investment (ROI), but the challenge is always execution. But selling to vertical markets and new audiences across multiple product lines takes resources away from sales, system implementation, and consulting. Consulting, change management, and training are challenges as well as opportunities in some markets to which Dassault Systèmes is new, including retail, CPG, and life sciences. The prospective buyers in these markets are still immature in their understanding of the benefits and Read More
The CEO, CFO, and TCO
Total cost of ownership (TCO) is a key component of the

roi experience tco  cannot generate a positive ROI. TCO includes a number of different costs. External costs include checks written for software, hardware, and external services. However, while most companies understand these external costs, the internal costs are often not fully understood. The internal costs are often buried in a general information technology (IT) budget, and considered as the cost of doing business. A Meta Group study decomposed the elements of TCO. The study found that internal costs, made up of staff Read More
Selecting PLM Software Solutions Part 2 - Problem Overview
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the

roi experience tco  functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Many companies have consequently been stuck with under-performing software products and dejected users, and are still unable to gauge their system to determine how far they are from the ideal solution for their business requirements Enterprise technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM (Product Lifecycle Management) software, Read More
How to Create a Unique Shopping Experience, Part 2: Anticipating the Customer
In the face of increasing global competition, a retail company can remain visible only if it provides a differentiated shopping experience for customers. The

roi experience tco  to Create a Unique Shopping Experience, Part 2: Anticipating the Customer In the face of increasing global competition, a retail company can remain visible only if it provides a differentiated shopping experience for customers. The majority of retailers, however, are still struggling with inadequate technology and the difficulty of hiring and training competent in-store salespeople. Discover the strategies other retailers are using to anticipate customer needs and improve customer satisfaction. Read More
ROI Systems Defies The Odds Through Delighted Customers
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently been paying off in terms of staffing

roi experience tco  Customers Event Summary Recently, ROI Systems , Inc. ( www.roisystems.com ), a privately held provider of extended ERP software systems, with its headquarters in Minneapolis, MN, reported profitability for the year 2002. ROI's revenue and number of employees reportedly grew over 6%, while a significant increase in profitability (i.e., a whopping 212% net profit growth) was achieved over 2001. The company also reported record software sales in December 2002, making the last quarter of 2002 the best sales Read More
The ROI Dilemma - Part 1 - Look at how bad you Look!
If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

roi experience tco  ROI Dilemma - Part 1 - Look at how bad you Look! The Situation I sent the CFO a letter two months ago explaining why she should consider looking at new software. I told her I would contact her at precisely 8:00AM 12 December. At that time, her Administrative Assistant told me I'm sorry, she's in a meeting. Can I take a message? Being the persistent salesperson that I am, I've called five times since. I was never able to contact her. It's now half past six on 12 February and I figure Hey, maybe she's Read More
Mastering the Customer Experience
Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you

roi experience tco  the Customer Experience Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand. Read More
Who the Heck Needs ROI?
Ten common errors prevent return on investment (ROI) calculations from being used as much or as well as possible. Avoiding intuitive decision making and basing

roi experience tco  offenders. Why Some Formal ROI Processes Fail to Solve Problems A recent experience with a large financial services client is probably too typical. Prompted by a recurring problem with projects running over budget and deadline while still failing to deliver adequate value, the client requested extensive assistance in training business analysts how to improve their requirements discovery on projects that had been initiated through a formal project approval process that included ROI. The analysts learned Read More
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

roi experience tco  the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer There's a new three-letter acronym making the rounds out there—and it's already getting on my nerves. The acronym? CEM. The term? Customer experience management . To be sure, the underlying idea is attractive. There is certainly value in a positive customer experience, and it's worth exploring the many ways in which one might design, optimize, and support this practice. Who's against giving Read More
Enterprise Scheduling ROI
Workload automation using an enterprise scheduling system can simplify the tasks of job scheduling and monitoring processes across multiple servers. This white

roi experience tco  Scheduling ROI Workload automation using an enterprise scheduling system can simplify the tasks of job scheduling and monitoring processes across multiple servers. This white paper looks at the things to consider while calculating your return on investment (ROI) when deciding to invest in an enterprise scheduler, such as the cost of the implementation process, time spent on manual processes that could be computerized or automated, frequency of errors due to a lack of scheduling, and Read More
Pentaho Acquires Webdetails to Reinforce Its User Experience Technology
Webdetails, a long time partner of Pentaho, is a Portugal-based consulting firm dedicated to providing expert consultancy and development of visual interfaces

roi experience tco  Acquires Webdetails to Reinforce Its User Experience Technology Webdetails, a long time partner of Pentaho, is a Portugal-based consulting firm dedicated to providing expert consultancy and development of visual interfaces using Pentaho’s native business intelligence (BI) environments. Pentaho has completed the acquisition of Webdetails, with the aim of improving Pentaho’s user and visual experience capabilities and reinforcing its development community for the benefit of new and Read More
Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

roi experience tco  Your Customer Strategy Aligned with Customer Experience As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others