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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 roi easy web store

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) Software Evaluation Report

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. 

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Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth


With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

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A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

roi easy web store  interaction? What was the ROI for the campaign? Consider also the absence of certain inquiries. Why, for example, are there no Web inquiries from prospects already in the non-Web channel customer base? Analyzing Web-based self-service usage (i.e., searching knowledge base or initiating support cases) can uncover customer interests and suggest process improvement. Keep in mind that prospects may have far different information and support needs than current customers. This can help in fine-tuning an Read More

Talking to (and Learning from) a Retail Store Execution Software Leader - Part 2


Part 1 of this blog series introduced Reflexis Systems, whose task execution solutions have helped over 110 retailers and their suppliers worldwide execute their strategies and increase profits. The article analyzed Reflexis’ genesis and evolution from a task management specialist to an integrated retail workforce management (WFM) platform provider. Reflexis’ Retail

roi easy web store  customers told us the ROI they were seeing in stand-alone point solutions had flatlined. By offering an integrated platform that includes T&A and labor scheduling, we make it easy for retailers to do things they could not do before, such as do what-if analysis of a labor schedule based on pay rates for specific employees that come from the T&A system. This provides much more accurate payroll forecasts, because they are based on actual pay rates, not on average hourly pay estimations. PJ : Given your huge Read More

ERP ROI in Only 9 Months


Nucleus Research reports that NetSuite, a leading integrated Web-based business software suite, can deliver a positive return on investment (ROI) in fewer than nine months, by automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, increasing data visibility, and retiring costly legacy systems. Learn how NetSuite business management software provides a positive ROI to businesses.

roi easy web store  can deliver a positive ROI in fewer than 9 months. NetSuite offers an integrated set of accounting/ERP, e-commerce, technology, and CRM applications to small and medium businesses. At 10 years of age, the company has customers in a wide number of fields, from software to manufacturing to retail. NetSuite’s ERP and other applications include: Core financials, general ledger, accounts receivable/accounts payable Budgeting Order management and fulfillment Inventory management Employee management and Read More

Hosted PBX Buyer's Guide for Small and Medium Businesses


A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system.

roi easy web store  equipment to be purchased. ROI can be very diicult to estimate since it depends mostly on the system being replaced. If you are upgrading from an old legacy system, then a hosted IP PBX is going to save you a considerable amount in operating costs, depending entirely on your current call costs. It is easy to look at the future costs of a system for hosted IP PBXs because pricing for these systems is ixed per user and is entirely predictable. Get quotes for installation, setup and equipment costs. These Read More

Web 2.0 -- "Wow!" or "So What?!"


Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0. Although there have been some attempts at defining the term, such as at Wikipedia, ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind), it is most likely that 10 different

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New Facts on Web Security and Online transactions


Get the new facts on Web security and what you can do keep your business thriving in Choosing the Right Security Solution: Moving beyond SSL to Est...

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New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications


While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences with social networking sites. Learn how companies are working with software vendors to incorporate advanced technologies into its e-commerce and e-service platforms.

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The Container Store


The Container Store’s growing employee base rendered communications with employees, updating manuals, managing paperwork, and obtaining relevant benefits reports more time consuming and complex. Ultimate Software’s UltiPro Workforce Management solution streamlined the management of payroll and benefits, while reducing administration.

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

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Who is Minding the Store?


Companies rely on IT operations to run the background processing needed for departmental output and maintenance. Workload automation tools excel at automating these routine job streams, reducing error and speeding up time to market. Automation also frees up staff for more complex tasks. Read more and know how a full-featured workload automation solution with monitoring and notification is mission-critical for some IT situations.

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Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM


In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.

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Is Your Store Customer-centric?


Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.

roi easy web store  Your Store Customer-centric? Introduction Is your store customer-centric ? What does being customer-centric even mean? Obviously, most soccer or running stores would say that they were focused on the customer, and would point out that without customers, their store would not exist. And they are right. However, simply being there, opening the store, stocking some shoes and equipment, and having staff to collect the money, is not the same as being customer-centric. Being customer-centric means that Read More

ROI Case Study: IBM Business Analytics, Accelrys


IBM Cognos Express Xcelerator helped this software and services company earn a 586 percent ROI in just three months by providing deeper insights about products, services and costs.

roi easy web store  earn a 586 percent ROI in just three months by providing deeper insights about products, services and costs. Read More

Time to Value and ROI from BI: The QlikView Customer Experience


The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial metric with which to measure such projects and provide a like-for-like comparison between initiatives that may have very different justifications and business benefits. This IDC Whitepaper provides a ROI analysis of the QlikView business intelligence (BI) solution.

roi easy web store  to Value and ROI from BI: The QlikView Customer Experience The impact of technology projects on organizations is increasingly under scrutiny. The purpose of return on investment (ROI) analysis is to provide a financial metric with which to measure such projects and provide a like-for-like comparison between initiatives that may have very different justifications and business benefits. This IDC Whitepaper provides a ROI analysis of the QlikView business intelligence (BI) solution. Read More