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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 roi building a web store

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) System RFI/RFP Template

Content Authoring, Content Acquisition, Content Aggregation, Document and Records Management, Security Management, Performance, Backup, and Recovery, Product Technology and Support 

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Building a Business Case for Enterprise Spyware Protection


It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and desktop processing by tiny increments. But even the slightest slowdown, multiplied across the enterprise, adds up to a serious bottom line impact in decreased automated processing and worker productivity.

roi building a web store  Bangs, but Big Bucks ROI for the Enterprise Anti-Spyware Investment The Cost/Benefit Issue   Searches related to Building a Business Case for Enterprise Spyware Protection : Spyware Protection | Spyware Adware Protection | Spyware Protection Download | Spyware Protection Freeware | Spyware Protection Plus | Spyware Protection Program | Spyware Protection Removal | Spyware Protection Reviews | Spyware Protection Solution | Spyware Protection Software | Spyware Protection Tool | Spyware Virus Protection | Read More

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

roi building a web store  by conducting a detailed ROI analysis. Small Contact Center Capabilities Using new generation systems, small and informal contact centers can now deploy contact handling capabilities that until recently only large centers could use. Products such as Zeacom ContactCenter software for smaller companies, offer powerful capabilities for customer contact management. Here is a rundown of these capabilities and how they are used: Advanced Automatic Contact Distribution Using incoming Calling line identification Read More

A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

roi building a web store  interaction? What was the ROI for the campaign? Consider also the absence of certain inquiries. Why, for example, are there no Web inquiries from prospects already in the non-Web channel customer base? Analyzing Web-based self-service usage (i.e., searching knowledge base or initiating support cases) can uncover customer interests and suggest process improvement. Keep in mind that prospects may have far different information and support needs than current customers. This can help in fine-tuning an Read More

Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

roi building a web store  Balanced World Business | ROI Building Balanced Business | ROI about Balanced Business | ROI Balanced Business Web | LTV Balanced Business | LTV Balanced Business Systems | LTV Balanced Business Program | LTV Balanced Business Accounting | LTV Balanced Business Scorecard | LTV Balanced Business Services | LTV Balanced Business Advisors | LTV Balanced Insight Business | LTV Business Balanced Budget | LTV Balanced Sectoral Business | LTV Balanced Business Solutions | LTV Balanced Business Partners | LTV Read More

The ROI of Your Labor Force


Improving workforce performance can drive corporate performance. Even seemingly small changes in workforce productivity can have a huge impact on the bottom lines of large organizations. Learn how deploying workforce management (WFM) technology can transform your company’s operations, and provide data that improves core human resources (HR) applications like workforce planning, recruiting, and performance management.

roi building a web store  to operational impact. The ROI associated with optimizing these processes—labor forecasting and scheduling, time and attendance, and operational self-service—provides a tremendous opportunity for HR to positively affect the income statement. Labor forecasting and scheduling Accurate labor forecasting and efficient workforce scheduling is critical to optimal workforce performance. For many organizations, this is a cumbersome, ineffective process, and supervisors spend many hours a week building shifts Read More

Web-scale 101: From Hyper Convergence to Cloud Infrastructure


Learn the new approach to data center infrastructure and how it could influence your business.

Some questions this web-scale guide delves into include:
  • What is web-scale and what are its key characteristics?
  • What are the potential benefits to enterprise IT from web-scale?
  • What are the different approaches to bringing web-scale principles and technologies into enterprise datacenters?
  • Are web-scale principles essential to designing hyper-converged solutions?


roi building a web store  cloud infrastructure, web-scale, web architecture, web-oriented operations, WebOps, DevOps, Infrastructure as Code, web-scale IT, web-scale infrastructure, hyper-convergence Read More

The ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case


In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date on everything from the latest technologies and regulatory requirements, to industry certifications, best practices plus job-specific and leadership skills. Download this white paper to learn how to construct the business case to justify the purchase of an LMS.

roi building a web store  ROI of a New Learning Management System (LMS): How to Construct a Successful Business Case In today’s fast-changing world, the learning management system (LMS) has become mission critical to organizations that are trying to keep employees up to date on everything from the latest technologies and regulatory requirements, to industry certifications, best practices plus job-specific and leadership skills. Download this white paper to learn how to construct the business case to justify the purchase of an Read More

Sales & Operations Planning: A Two-part Journey to a Bigger Bottom Line


This whitepaper demonstrates how you can positively impact your bottom line through improved sales and operations planning (S&OP), defined as "continuously balancing supply and demand, while connecting the impact of operational decisions to your financial plan." In this regard, S&OP cannot be talked about in isolation. It includes elements of demand planning, supply planning, and budgeting. Its purpose is to create the demand-supply balance essential to guiding operational decisions that have been evaluated against the financial context. Effectively executed, S&OP will deliver improved inventory turns and margins, leading to increased revenue, higher customer satisfaction, and better use of capital. Download to learn more today.

roi building a web store  S&OP, IBS, sales and operations, sales planning, operations planning, sales and operations planning, supply and demand, demand planning, operations, demand management Read More

A Buyer's Guide to Choosing a Mobile Marketing Platform


Engagement is the key to mobile user retention. But many marketers don’t have the right marketing platform to give them the insights to optimize in-app experiences to prompt purchases and other conversions. This guide outlines what mobile marketing means today, the growing monetization trends, and the “must-haves” in choosing a mobile marketing vendor (plus, there’s a checklist!).

roi building a web store  marketing analytics, marketing analytics platform, Char Software, customer insight, targeted marketing, customer analytics, predictive analytics, mobile marketing app Read More

10 Strategies for Choosing a Mid-market ERP Solution


For a midsized company, finding the right enterprise resource planning (ERP) system is a tall order—but that’s not always a bad thing. Now, big-name vendors are aiming their solutions at small and midsized companies. With a little savvy, you can make this new market dynamic work to your advantage. Leverage the new realities of mid-market ERP by bearing in mind 10 strategies when shopping for an ERP solution. Learn more.

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5 Simple Steps to Choosing a BRMS for a Loan Origination System


Today, 70 to 80 percent of costs for processing loan applications are people-related. From a mortgage company’s perspective, this results in increased costs and decreased revenues. With ever-changing loan products, enterprises are forced to build or buy new loan origination systems periodically. And to meet these challenges, they’re choosing technology that focuses on solving business problems, not technical problems.

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Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks


In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 percent on a $3 million (USD) agreement.

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A Short Guide to a Faster WAN


Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity.

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Brewing Up a Better Schedule for a Product with Many Variables


For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take proactive steps toward consolidating its day-to-day scheduling data by engaging Supply Chain Consultants (SCC) to help. SCC applied its scheduling algorithms to improve schedule attainment, visibility, and stability—exactly what Mother Parkers needed.

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