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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 roa lean service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » roa lean service

Case Study: Heinz Frozen Food Co.


Heinz Frozen Food Company was set on improving its manufacturing and maintenance process efficiency, and knew that implementing a new enterprise asset management (EAM) system would involve monumental change for employees. Heinz choose a Web-based system to help it gain better visibility into processes and work towards more progressive lean manufacturing and lean maintenance practices for greater efficiency. Learn more.

roa lean service  Information Lean Manufacturing | ROA Lean | ROA Lean Concept | ROA Lean Consultants | ROA Lean Consulting | ROA Lean Definition | ROA Lean Engineering | ROA Lean Enterprise | ROA Lean Factory | ROA Lean Flow | ROA Lean Implementation | ROA Lean Improvement | ROA Lean Industry | ROA Lean Inventory | ROA Lean Management | ROA Lean Manufacture | ROA Lean Manufacturing | ROA Lean Manufacturing Definition | ROA Lean Manufacturing Methods | ROA Lean Manufacturing Software | ROA Lean Manufacturing Techniques | Read More

Infor Joins the S&OP Fray


With the release of Infor S&OP 1.0, Infor dispels rumors that it’s not an aggressive product innovator. Learn about the features and functions of Infor S&OP 1.0, a solution addressing every major stage in the sales and operations planning (S&OP) process and enabling fast, confident decision making, and follow a discussion between TEC Principal Analyst P.J. Jakovljevic and Infor’s SCM product managers on the S&OP market.

roa lean service  8,000 employees and a broad portfolio of solutions that meets the needs of manufactures and distributors (more than 70,000 customers in 125 countries), is not viewed as an aggressive innovator, even though relentless innovation is one the vendor’s proclaimed core beliefs. Rather, Infor has been in the news lately due to its intent to acquire companies (most recently in the process of acquiring Lawson Software ) or speculations about whether and when the company will go public. A slew of acquisitions Read More

Resilient Supply Chains: The Next Frontier


Advances in leaner and faster supply chains have, in many cases, come at the price of increased brittleness. It is time to make supply chains more resilient, and deal with risk more intelligently to maintain the gains from lean strategies, and take performance to the next level.

roa lean service  on operating income and ROA was even more dramatic (see figure 3). It is well understood that expediting costs—increases in the cost of raw materials, as well as transportations costs—fines and penalties, as well as lost business—result from poor coordination in the chain. Of course, there is the upside opportunities that can also be overlooked. A great product takes off, your competitors are witnesses, and move to counter your offerings, often approaching the same suppliers, creating scarcity of Read More

Transenterprises - The Emerging Business Model of the Twenty First Century


During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises.

roa lean service  shedding assets to improve ROA and agility. To increase their own competitiveness, companies are giving business units the freedom to go outside the company for shared services such as IT, and allowing buyers to purchase components from competitors, even though another division of the company makes that component—in essence, forcing internal functions/divisions to compete on the open market. This gets rid of bureaucratic fat and leads to a focus on core competencies, outsourcing things that someone Read More

Supply Chain Collaboration: The Key to Success in a Global Economy


Outsourcing and global competition are forcing companies to transform their supply chains from linear processes into adaptive networks. Communities of customer-centric, demand-driven companies must share knowledge in order to adapt to changing markets, and respond to shorter life cycles. Discover how supply chain management (SCM) solutions can help your company create a truly adaptive and collaborative supply network.

roa lean service  changing market conditions, and proactively respond to shorter, less-predictable life cycles. Adaptive supply chain networks address an organization''s most pressing supply chain problems, such as the following issues: Outsourcing, nearshoring, and offshoring have resulted in supply networks that require multiple geographically dispersed partners to bring products and services to market. Supply chain risk has increased as lead times have become longer and more variable because of geographically dispersed Read More

Comarch Field Service Management


Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is achieved by selecting the most suitable resources for each task, as well as accounting for scheduling issues. The decision is made taking into consideration modifiable and adjustable ratings, according to a company’s unique business model. Comarch FSM helps take service management to the next level through the following: System comprehensiveness (schedules, work time, skills, resources, spare parts, orders, and service level agreement [SLA] information—all in one single system) Automated tasks-resources matching based on technician calendar availability, skills, location, etc. Utilization of supporting mobile technologies, global positioning system (GPS), and geographical information systems (GISs) Service-oriented architecture (SOA) enabling effortless integration with third-party systems  

roa lean service  Field Service Management ,FSM Read More

Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

roa lean service  web,information,benefits,Surado,customer,service Read More

Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

roa lean service  explore how firms can proactively address these trends. Increasingly Sophisticated Clients The procurement process in the professional services industry is maturing. Many companies are on their second or third wave of outsourcing agreements and are clients that understand the pro cess, know how to negotiate complex service-level agreements for maximum value, routinely expect firms to offer highly experienced consultants, and demand greater visibility into engagement pricing and structure. In addition, Read More

Software as a Service Is Gaining Ground


Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

roa lean service  a service (SaaS) delivery approaches, hosting has not only achieved buzzword status overnight, but the concept has been gaining ground through real deployments. Hosting was once known as application service provider (ASP), which has negative connotations stemming from the dot.com propaganda, boom and bust, but this term is being replaced by these other, sexier terms (which are also quite possibly better value propositions). Industry giants (and some thought-leaders, which are not necessarily large Read More

Reverse Logistics for Service


Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By implementing a configurable solution that automates the end-to-end reverse logistics cycle, service organizations can increase productivity, improve the customer experience, and significantly reduce costs. Find out more.

roa lean service  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More

Workforce and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturin


Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper examines lean manufacturing workforce management initiatives, the opportunities and benefits they provide, and the enterprise applications available to manage and support them.

roa lean service  and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturin Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper examines lean manufacturing workforce management initiatives, the opportunities and benefits they provide, and the enterprise applications available to manage and support them. Read More

Bridging the Lean Performance Gap: How Manufacturers Can Achieve Real Lean and Real Results


The past year has taught executives everywhere that business will never again be “business as usual.” Manufacturers, in particular, must focus more than ever on satisfying customers while removing waste and unnecessary costs from their organizations. And they need to do so faster and better than their competitors. This white paper highlights how companies are doing just that by relying on strategic lean concepts.

roa lean service  the Lean Performance Gap: How Manufacturers Can Achieve Real Lean and Real Results The past year has taught executives everywhere that business will never again be “business as usual.” Manufacturers, in particular, must focus more than ever on satisfying customers while removing waste and unnecessary costs from their organizations. And they need to do so faster and better than their competitors. This white paper highlights how companies are doing just that by relying on strategic lean Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

roa lean service  field service management software, field service FSM, FSM comparison, compare FSM software, field service industry software, FSM vendors, CRM FSM, CRM field service, field services software, it field services Read More

Top Software for Service Companies


For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

roa lean service  top software service companies,top,software,service,companies,software service companies,top service companies,top software companies,top software service. Read More