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Software Functionality Revealed in Detail
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 roa lean service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » roa lean service

Case Study: Heinz Frozen Food Co.


Heinz Frozen Food Company was set on improving its manufacturing and maintenance process efficiency, and knew that implementing a new enterprise asset management (EAM) system would involve monumental change for employees. Heinz choose a Web-based system to help it gain better visibility into processes and work towards more progressive lean manufacturing and lean maintenance practices for greater efficiency. Learn more.

roa lean service  Information Lean Manufacturing | ROA Lean | ROA Lean Concept | ROA Lean Consultants | ROA Lean Consulting | ROA Lean Definition | ROA Lean Engineering | ROA Lean Enterprise | ROA Lean Factory | ROA Lean Flow | ROA Lean Implementation | ROA Lean Improvement | ROA Lean Industry | ROA Lean Inventory | ROA Lean Management | ROA Lean Manufacture | ROA Lean Manufacturing | ROA Lean Manufacturing Definition | ROA Lean Manufacturing Methods | ROA Lean Manufacturing Software | ROA Lean Manufacturing Techniques | R Read More

Infor Joins the S&OP Fray


With the release of Infor S&OP 1.0, Infor dispels rumors that it’s not an aggressive product innovator. Learn about the features and functions of Infor S&OP 1.0, a solution addressing every major stage in the sales and operations planning (S&OP) process and enabling fast, confident decision making, and follow a discussion between TEC Principal Analyst P.J. Jakovljevic and Infor’s SCM product managers on the S&OP market.

roa lean service  8,000 employees and a broad portfolio of solutions that meets the needs of manufactures and distributors (more than 70,000 customers in 125 countries), is not viewed as an aggressive innovator, even though relentless innovation is one the vendor’s proclaimed core beliefs. Rather, Infor has been in the news lately due to its intent to acquire companies (most recently in the process of acquiring Lawson Software ) or speculations about whether and when the company will go public. A slew of acquisitions (mo Read More

Transenterprises - The Emerging Business Model of the Twenty First Century


During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises.

roa lean service  shedding assets to improve ROA and agility. To increase their own competitiveness, companies are giving business units the freedom to go outside the company for shared services such as IT, and allowing buyers to purchase components from competitors, even though another division of the company makes that component—in essence, forcing internal functions/divisions to compete on the open market. This gets rid of bureaucratic fat and leads to a focus on core competencies, outsourcing things that someone else Read More

Supply Chain Collaboration: The Key to Success in a Global Economy


Outsourcing and global competition are forcing companies to transform their supply chains from linear processes into adaptive networks. Communities of customer-centric, demand-driven companies must share knowledge in order to adapt to changing markets, and respond to shorter life cycles. Discover how supply chain management (SCM) solutions can help your company create a truly adaptive and collaborative supply network.

roa lean service  changing market conditions, and proactively respond to shorter, less-predictable life cycles. Adaptive supply chain networks address an organization''s most pressing supply chain problems, such as the following issues: Outsourcing, nearshoring, and offshoring have resulted in supply networks that require multiple geographically dispersed partners to bring products and services to market. Supply chain risk has increased as lead times have become longer and more variable because of geographically dispersed p Read More

Resilient Supply Chains: The Next Frontier


Advances in leaner and faster supply chains have, in many cases, come at the price of increased brittleness. It is time to make supply chains more resilient, and deal with risk more intelligently to maintain the gains from lean strategies, and take performance to the next level.

roa lean service  on operating income and ROA was even more dramatic (see figure 3). It is well understood that expediting costs—increases in the cost of raw materials, as well as transportations costs—fines and penalties, as well as lost business—result from poor coordination in the chain. Of course, there is the upside opportunities that can also be overlooked. A great product takes off, your competitors are witnesses, and move to counter your offerings, often approaching the same suppliers, creating scarcity of su Read More

The Power of Web Self-Service


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roa lean service  CRM,online,Epicor,self-service,clientele,customer Read More

Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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The Impact of Lean on Consumer Product Manufacturers


While consumer products manufacturers are relatively recent adopters of lean programs, they are already achieving value through a firm commitment to understanding how lean will affect their business processes. Those who are eager to begin the lean journey, however, must learn how to prioritize the metrics that matter, and frequently measure them in order to monitor the effectiveness of the program. Discover why it works.

roa lean service  Impact of Lean on Consumer Product Manufacturers The Impact of Lean on Consumer Product Manufacturers If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

roa lean service   Read More

3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

roa lean service  field service management,integrated field service,field service software,service management data,field service API,service management system,IFS service management Read More

Lean Asset Management--Is Preventive Maintenance Anti-Lean?


How can we determine the right maintenance strategy for a specific asset? To meet the objectives of lean, we need to evaluate the cost of failure in terms of both not meeting business objectives and any extra cost due to the need for unplanned or even emergency repairs.

roa lean service  widely accepted as an approach to business improvement. The business benefits of lean have been extensively documented. Asset management should play a role in lean. Lean manufacturing''s focus is eliminating waste, for example: Inventory—Inventory must always be minimized. Defect correction—Resources spent on defect correction are waste. Unnecessary processing—All unnecessary activities, particularly non-value-adding ones, are to be avoided. Unnecessary motion—Materials and work in progress (WIP) s Read More

Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

roa lean service  field service management,FSM,field service planning and scheduling,field service work order management,field service customer engagement,field services organization,FSM market landscape,FSM market space,FSM functionality,TEC FSM Market Landscape Report Read More

Why Your Field Service Operation Needs to Implement a Dynamic Scheduling Engine


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Good Customer Service Is Simple


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roa lean service  department. You need a broader view of the customer’s expectations. Your engineers should talk to their engineers, your quality people to their quality people, and your executives to their executives. Talk to many people. The greater the interaction, the better the mutual understanding and the greater your ability to deliver great customer service. Here’s a tip: your largest customers are typically the most demanding, but they are also trendsetters. What they expect today, others will expect in the fu Read More

Lean Manufacturing


In the manufacturing arena, lean is a top topic. And though companies expect a big payoff from the lean approach to manufacturing—including increases in production capacity and product quality, reduced production time and inventories, etc.—there is no ‘one-size-fits-all’ philosophy of applying lean principles to every manufacturing organization. Find out how you need to view lean to get the most out of it for your particular organization.

roa lean service  payoff from the lean approach to manufacturing—including increases in production capacity and product quality, reduced production time and inventories, etc.—there is no ‘one-size-fits-all’ philosophy of applying lean principles to every manufacturing organization. Find out how you need to view lean to get the most out of it for your particular organization. Read More