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Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

rma  orders to support most RMA variations, thereby making it easier to implement for users already familiar with sales order processing. This second part of a two-part article explains how Dynamics AX supports variations in RMA processing. It contains some of the information in Dr. Hamilton’s new book Managing Your Supply Chain Using Microsoft Dynamics AX 2009 . An RMA provides the starting point for managing a customer return, as well as its replacement or repair, and its related accounting transactions. Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » rma


AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies

rma  Return Merchandise Authorization (RMA) RMA allows users to manage all aspects of the RMA process including the generation of sales return invoices and the calculation of the resulting gain or loss from inventory replacements, or substitute items. RMA also supports other specific functions such as the claims person, inventory warranty, and the defective inventory adjustment maintenance. Return to Vendor (RTV) The RTV module offers users an accurate and comprehensive system to manage purchase returns to Read More
Visual 2000 IIS
Visual 2000 IIS software is a complete, best-of-breed solution that delivers outstanding value based on exceptional price/performance and functionality. The

rma  MRP (Material Requirement Planning), RMA (Return Merchandise Authorization), In-Transit Management, Warehouse Management, EDI, Bar Coding, and Product BOM (Bill of Material). All modules are scalable and interactive in a client/server environment. This wide selection enables the tailoring of solutions specific to the needs of individual companies and numerous vertical industry segments. Read More
Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system

rma  and unique variations in RMA processing, and the Microsoft Dynamics AX solution approach to managing RMAs. It contains some of the information in Dr. Hamilton’s new book Managing Your Supply Chain Using Microsoft Dynamics AX 2009 . Returned material generally requires an authorization, termed returned material authorization (RMA) or returned goods authorization (RGA). In a simple situation, for example, the customer wants to return a defective product and obtain a credit. The company creates an RMA and Read More
SAP Business Transformation Study: DIRECTV
DIRECTV is one of the largest broadcast satellite providers in the US. Faced with increased competition, the company decided to transform its supply chain by

rma  Business Transformation Study: DIRECTV DIRECTV is one of the largest broadcast satellite providers in the US. Faced with increased competition, the company decided to transform its supply chain by synchronizing its material requirements with its main equipment providers and automating its return materials authorization (RMA) process. With the help of SAP Solutions and Services, DIRECTV has improved its processes and reduced nonqualified returns by 20 percent. Read More
Rapidly Growing Pharmacy Chain Selects Best-fit POS and ERP Systems with TEC
When SuperPharm, Trinidad and Tobago's leading pharmacy chain, noticed its existing enterprise resource planning (ERP) and point of sale (POS) systems weren't

rma  Growing Pharmacy Chain Selects Best-fit POS and ERP Systems with TEC Rapidly Growing Pharmacy Chain Selects Best-fit POS and ERP Systems with TEC TEC's selection methodology helps SuperPharm discover how to get more out of its legacy systems Montreal, QC, August 4, 2009 - When SuperPharm, Trinidad and Tobago's leading pharmacy chain, noticed its existing enterprise resource planning (ERP) and point of sale (POS) systems weren't keeping pace with expansion, it immediately concluded that it needed a n Read More
ERP Vendor Shootout for Small and Midsize Manufacturing Companies Evaluating Enterprise Software Solutions
Technology Evaluation Centers Inc., the leading resource for enterprise software selection announced today that it will be moderating the second annual

rma  presented in a standardized format to enable an apples-to-apples impartial comparison via pre-scripted demos, produced exclusively by TEC to provide a rapid, comparative view of product functionality, user interfaces, and usability exposure to the best of vendors' thought leadership and functionality, to see what really differentiates each solution Topical breakout sessions will be hosted by industry consultants and experts. In addition, networking opportunities and a cocktail reception are included in Read More
Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability
For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came

rma  data management and realtime information exchange call for improved communication and collaboration between customer and utility. It also requires far greater interoperability of systems within the utility’s IT landscape and across enterprise boundaries. Further Changes Energy markets throughout North America, Europe, Australia, and elsewhere are changing in response to legislative mandates and market pressures to conserve resources, protect customers, and increase competition by offering customers Read More
Are PLM and Global Sourcing Related? Duh, And How! (Part I)
A number of TEC blog posts have discussed benefits but also the inevitable caveats of white papers (including all too common vendors' self-serving marketing

rma  visible on its internal information systems, are now placed in the hands of a manufacturing partner and managed through documented (or not!?) business processes, contractual agreements, and software tools. Certainly, OEMs have to think strategically about the kind of infrastructure they need for support in managing the challenges that come with outsourcing, such as new product introduction (NPI), regulatory compliance, and engineering change order (ECO) management. Maybe I am too subjective and I liked Read More
Why Reader Complaints May Be the Most Useful Part of Your Day
As managing editor for TEC’s white paper site, I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on

rma  provide you with the information you’re looking for. It’s equally frustrating to be misled by a white paper title and description. These points are only exacerbated when you do end up with a white paper of little perceived value. All three points center around the issue of reader expectations, and as managing editor it’s my responsibility to provide a transparent and up-front process that makes sure readers get what they expect to get. We do enter into partnerships with other content providers, in Read More
Ask the Experts Question Raises Some Interest: What do you know about Segregation of Duties and SOX?
Every so often, Technology Evaluation Centers (TEC) analysts—our in-house panel of experts—receive questions from readers on a variety of software-related

rma  an individual looking for information on a how to prepare a segregation of duties (SOD) matrix for SOX compliance. He wrote: Looking for template for preparing SOD Matrix for SOX Compliance After doing some research into the subject, our TEC analysts replied with the following: While TEC deals with a wide variety of vendors in the enterprise software arena, we do not deal specifically in the area of compliance. Unfortunately we do not have a segregation of duties (SOD) matrix for SOX compliance Read More
TEC's Talent Management Research Model-What End Users Need to Know
Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce

rma  management systems includes vendor-related information such as white papers, case studies, articles, and reports, and contains a talent management model that you can use as a request for information (RFI). This RFI can help you determine the talent management activities that you perform within your organization, and how important specific functionalities are to your selection of talent management software. The Talent Management model addresses the following software functionality: Recruitment and Read More
Five Must-have ERP Features for Medical Device Manufacturers
In the medical device manufacturing industry, errors can cost more than money—they can cost lives. In order to meet safety regulations, manufacturers are

rma  manufacturer will optimize the performance of its entire enterprise.   In the medical device manufacturing industry, errors can cost more than money — they can cost lives. In order to meet the many complex government regulations spawned by this safety imperative, medical device manufacturers are turning more and more frequently to innovative software solutions. Today's leading ERP solutions go beyond the historical ERP strengths of finance and accounting to help organizations achieve complete process Read More
Tips for Researching Enterprise Solutions
Given the majority of participants in a selection committee are not enterprise software specialists, quality enterprise research on applications is crucial

rma  copy. Moreover, finding relevant information on even the most prominent enterprise applications can be … well, (uh-oh, I’m going to say it) like looking for a needle in a haystack, a process that can be as mundane and as tired as that old expression. ERP research, however, is a step that no selection committee can ignore. Consider this • Majority of decision-makers on a selection committee are not enterprise software specialists They are specialists in their field and will be looking for Read More
The Importance of the White Paper and What It Can Do for You
The white paper—a wonderful little piece of literature chock full of thought provoking insight and informative prose—got its start many years ago, long before

rma  thought provoking insight and informative prose—got its start many years ago, long before there were computers in every office and home around the world. Back then, the white paper was a way for individuals to discuss their positions on a specific topic, but was predominantly used by the government. Today, white papers are a staple for many technology websites around the world— including ours . Before I became a writer here a Technology Evaluation Centers (TEC) , I didn’t realize how a white paper Read More

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