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Featured Documents related to » return on investment metric


Agile Information Systems: Conceptualization, Construction, and Management
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.


Documents related to » return on investment metric


IT Investment Decision Making: Getting to Yes
IT Investment Decision Making: Getting to 'Yes' Read White Papers and Other Software for Your Investigation of IT Investment Decision Making. Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

RETURN ON INVESTMENT METRIC:
10/11/2006 7:05:00 AM

SAP Announces Investment in Catalyst International
ERP giant SAP AG announced on September 1 that it had acquired nearly a 10% stake in warehouse management system (WMS) vendor, Catalyst International Inc.

RETURN ON INVESTMENT METRIC: peoplesoft crm, peoplesoft crm modules, peoplesoft erp system, sap, sap forums, successful crm implementation, successful erp implementation, what is erp system, ati catalyst software, catalyst 2950 software, catalyst ex software, catalyst software, catalyst software solutions, exceed warehouse management system, exe warehouse management system, free warehouse management system, manhattan associates warehouse management system, open source warehouse management system, pkms warehouse management system, red prairie warehouse management system, warehouse inventory management system, warehouse .
9/1/1999

IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

RETURN ON INVESTMENT METRIC: information technology, IT governance, project portfolio management, PPM, software vendors, compliance issues, professional services automation, PSA, enterprise resource planning, ERP.
12/13/2005

Protect Your Business Intelligence Investment
You’re planning to upgrade your business intelligence (BI) solution and can’t wait for implementation. But are you sure of how to take advantage of its key value drivers, or which functionalities are best for your organization? And can you anticipate—and minimize—implementation risks? Find out how an upgrade assessment done by experienced professionals can help you develop a proven upgrade plan and lower associated costs.

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1/30/2008 3:04:00 PM

Network Design: A Sole-source, Service-based Approach
Typically, useful network documentation requires a significant investment in time and effort. But because enterprise networks are in constant flux, many companies do not document their network on a regular basis. However, by adopting a sole source, service-based solution for network shapes and stencils, organizations can perform mission-critical documentation more regularly—in ways that are simpler, faster and more effective.

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3/15/2007 2:34:00 PM

The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?

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12/19/2006 9:04:00 AM

Zemeter


RETURN ON INVESTMENT METRIC: Zemeter Demand Planner helps planning, forecasting, sales, and operations arrive at a single set of numbers, so everyone is managing from the same set of data.

Best Practices and Processes for Improving the Business Value of IT
Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects.

RETURN ON INVESTMENT METRIC: project evaluation, it performance, roit, it investment management, project evaluation template, classifying it imvestments, performance categorization.
12/22/2010 12:45:00 PM

Building Relationship Capital: Client Relationship Management for the Capital Markets
Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an integrated body of corporate knowledge and relationships.

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3/28/2007 4:51:00 PM

Make Sure Metrics Don’t Kill Your Business » The TEC Blog


RETURN ON INVESTMENT METRIC: analytics, business analytics, Business Intelligence, business performance management, metric, metrics, performance management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-05-2012

Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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4/2/2007 5:04:00 PM

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