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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » return on investment metric


Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)
As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as

return on investment metric  Lifetime Value to Increase Return on Marketing Investment (ROMI) As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as part of an ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called “customer lifetime value,” a metric that projects a customer’s value over the entire span of that customer s relationship with a company. Read More...
Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer''s

return on investment metric  possible to ascribe a return on this investment in the aggregate, this metric affords little practical value from a true management perspective. What is needed is an ability to optimize the mix of drivers in a manner that maximizes the return. As it stands today, we have little insight as to what''s working. The insight we do have tends to be drawn from historical performance that may not be predictive of future performance. Understanding and managing the drivers of sales performance could transform an Read More...
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

return on investment metric  should result in significant return on investment (ROI) when applied to “taming” dynamic processes that change frequently (e.g., adapting to regulatory compliance changes, or to a new organizational structure). The good use of these solutions would also be towards business processes that involve human interaction, and typically, cross many business units, divisions, departments, entire enterprises or other functionally organized groups of people. The same holds for complex, multi-step processes that Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics
If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities

return on investment metric  Other measures such as return on investment (ROI) and earnings per share (EPS) can leave out the cost of the capital required to achieve the return or earnings. Economic Value Added illustrates a measure of comprehensive corporate performance that is determined by the combination of financial metrics shown in red in Figure 3. (For an alternative example, see the Appendix .) Figure 3. click here to view larger version   In its simplest form, the formula for EVA® can be reduced as follows 1 : EVA = Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

return on investment metric  a 2.5% improvement in return on assets. A 3% improvement in the perfect order score correlates with a 1% increase in profit margin, and a 2% jump in the perfect order score shows a 10-cent increase in earnings per share. To Improve the Metrics, Improve the Business Processes Improving the customer service metrics will have an impact on profitability. While customer service improvements are vital to success, we need to have a clear understanding of the financial impact. For example, more than one Read More...
Accelerating Return on Investment through B2B Outsourcing
With an uncertain future, if you want to continue growing you must step away from “business as usual” and focus on keeping operations lean and efficient. Top

return on investment metric  Return on Investment through B2B Outsourcing With an uncertain future, if you want to continue growing you must step away from “business as usual” and focus on keeping operations lean and efficient. Top-level executives have directed managers to restructure and cut costs. For chief information officers (CIOs), restructuring often means consolidating IT resources to eliminate redundancy. But today, managers must look past the numbers and evaluate long-term benefits. Read More...
On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must

return on investment metric  demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore Background Software-as-a-service (SaaS) is gaining momentum. In accordance with this trend, the product lifecycle management (PLM) market is set to follow the path of customer relationship management (CRM) in an aggressive transition from large, expensive software implementations to the utilization of on-demand SaaS. According to AMR Research , small to medium businesses (SMB) spent $2.1 billion (USD) on PLM-related Read More...
Disruptive Innovations? On-demand Pricing Models and Vendors
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the

return on investment metric  Innovations? On-demand Pricing Models and Vendors Effect of Transition on Vendors Quick ramp-up, lower implementation, and the almost non-existent support costs of hosted software services makes utility or on-demand pricing appealing customers. However, vendors embarking on these new pricing models (see Parts One and Two ), which treat software as a service, are sure to experience growing pains. Traditional upfront licenses provide a big gulp of revenue which decreases between releases. Read More...
Security Begins on Your Desktop
The documents, spreadsheets, databases and other files on the personal computers used to conduct business are corporate assets. It cost money to create them

return on investment metric  Begins on Your Desktop IT Management Issue Consider this: If the hard drive on your personal computer failed right now: How long would it take for you to be as productive as you were yesterday? Would any clients be inconvenienced? Would you impact the productivity of others in the company? Are you sure that no one else on your corporate network can access the files on your machine? How about when you connect to the internet from home? From a client''s site? Is your company providing the proper Read More...
Compaq to Halt NT on Alpha Development
Compaq Computer Corp. this week laid off roughly 100 engineers responsible for developing Windows NT/2000 on the Alpha platform, several informed sources said.

return on investment metric  to Halt NT on Alpha Development Compaq to Halt NT on Alpha Development Compaq Computer Corp. this week laid off roughly 100 engineers responsible for developing Windows NT/2000 on the Alpha platform, several informed sources said. [Note: Compaq has only discussed the 32-bit version of NT, it is still unclear whether this announcement also affects 64-bit Windows.] What this means: As mentioned in TEC''s note on Alpha ( Compaq''s Alpha - Heading Toward Its Omega? August 13, 1999), Compaq had shown Read More...
On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors
Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the

return on investment metric  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all par Read More...
Inventory on the Water: Do You Know Where It Is?
Today, more and more companies are purchasing goods from overseas. But once those goods are on the water, many companies find it difficult to keep track of

return on investment metric  on the Water: Do You Know Where It Is? Today, more and more companies are purchasing goods from overseas. But once those goods are on the water, many companies find it difficult to keep track of where they are at any given time. Ineffective container management leads to extra costs, but with Sage ERP X3’s import tracking functionality, business functions are tied together in a single database—enabling real-time access to information and improving productivity. Read More...
The Need for Investment in Enterprise Innovation: Part Two
Sopheon – Where Innovation Means Business (and Vice Versa)Last week I talked about enterprise innovation management (EIM)/innovation performance management

return on investment metric  Need for Investment in Enterprise Innovation: Part Two Sopheon – Where Innovation Means Business (and Vice Versa) Last week I talked about enterprise innovation management (EIM)/innovation performance management (IPM) in a blog post about how wise decisions regarding innovation investments can make a huge difference to a company’s success down the line. There are many practices and technologies that come together to improve the success of product innovation, with product lifecycle management (PLM) Read More...
TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions — even when evaluated

return on investment metric   Read More...
Insights on Trends in Software Development
This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software

return on investment metric  on Trends in Software Development This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud. Read More...

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