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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » return on investment metric


Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)
As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as

return on investment metric  Lifetime Value to Increase Return on Marketing Investment (ROMI) As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as part of an ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called “customer lifetime value,” a metric that projects a customer’s value over the entire span of that customer s relationship with a company. Read More...
Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer''s

return on investment metric  possible to ascribe a return on this investment in the aggregate, this metric affords little practical value from a true management perspective. What is needed is an ability to optimize the mix of drivers in a manner that maximizes the return. As it stands today, we have little insight as to what''s working. The insight we do have tends to be drawn from historical performance that may not be predictive of future performance. Understanding and managing the drivers of sales performance could transform an Read More...
Increasing the Value of Your Enterprise Through Improved Supply Chain Decisions Part 2: Financial Metrics
If the key financial metrics for creating corporate value relate to costs, capital charges and consumption, and profitability, then the corporate capabilities

return on investment metric  Other measures such as return on investment (ROI) and earnings per share (EPS) can leave out the cost of the capital required to achieve the return or earnings. Economic Value Added illustrates a measure of comprehensive corporate performance that is determined by the combination of financial metrics shown in red in Figure 3. (For an alternative example, see the Appendix .) Figure 3. click here to view larger version   In its simplest form, the formula for EVA® can be reduced as follows 1 : EVA = Read More...
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

return on investment metric  a 2.5% improvement in return on assets. A 3% improvement in the perfect order score correlates with a 1% increase in profit margin, and a 2% jump in the perfect order score shows a 10-cent increase in earnings per share. To Improve the Metrics, Improve the Business Processes Improving the customer service metrics will have an impact on profitability. While customer service improvements are vital to success, we need to have a clear understanding of the financial impact. For example, more than one Read More...
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

return on investment metric  should result in significant return on investment (ROI) when applied to “taming” dynamic processes that change frequently (e.g., adapting to regulatory compliance changes, or to a new organizational structure). The good use of these solutions would also be towards business processes that involve human interaction, and typically, cross many business units, divisions, departments, entire enterprises or other functionally organized groups of people. The same holds for complex, multi-step processes that Read More...
Is ROI King In Evaluating IT Investments? Part 1. Should We Make the Investment?
IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments, even though initial estimates of cash flows

return on investment metric  decision making. For accountants, Return on Investment (ROI) is measured by the impact an investment will have on cash flows. Simply stated, investments that result in increased net cash flows (returns that exceed the cost of the initial investment) are the ones that businesses want to make. Companies often establish cash flow improvement thresholds using one of two financial analysis tools: NPV (Net Present Value) tells you how much richer in terms of dollars you will become by making the investment. Read More...
Microsoft Dynamics NAV 2013-Out and About (on the Cloud)
Those folks who might have been led to believe that Microsoft Dynamics has lately been focusing solely on one or two particular products (with a global

return on investment metric  Dynamics NAV 2013-Out and About (on the Cloud) Those folks who might have been led to believe that Microsoft Dynamics has lately been focusing solely on one or two particular products (with a global enterprise appeal) at the expense of the others (that are more local and niche) will have been disabused of their notions in early October 2012. Specifically, Microsoft announced the general availability of Microsoft Dynamics NAV 2013 in 15 markets. With deep investments in significant new Read More...
War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

return on investment metric  have their way). We''ll return to that thought in a minute, but it''s worth noting that in mid-2007, the vendor announced the availability of Salesforce Platform Edition , giving customers and ISVs the ability to deploy the platform independently of Salesforce.com''s traditional applications. See http://www./company/news-press/press-releases/2007/04/070423.jsp for more information on Salesforce Platform Edition. On a final note, Salesforce.com is certainly not reluctant to conduct occasional acquisitions in Read More...
Hiring on Assumptions Is Not Cost-effective
The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software

return on investment metric  on Assumptions Is Not Cost-effective The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process. Read More...
Disruptive Innovations? On-demand Pricing Models and Vendors
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the

return on investment metric  Innovations? On-demand Pricing Models and Vendors Effect of Transition on Vendors Quick ramp-up, lower implementation, and the almost non-existent support costs of hosted software services makes utility or on-demand pricing appealing customers. However, vendors embarking on these new pricing models (see Parts One and Two ), which treat software as a service, are sure to experience growing pains. Traditional upfront licenses provide a big gulp of revenue which decreases between releases. Read More...
Staying Safe on the Internet
It’s not just the settings on your computer that can save you from the hacker’s grasp, but your own ability to think twice and not take things at face value

return on investment metric  Safe on the Internet It’s not just the settings on your computer that can save you from the hacker’s grasp, but your own ability to think twice and not take things at face value. Download this document for some tips for reducing your exposure to attacks from cybercriminals. Read More...
Ramco HCM on Cloud Is on a Roll in the Middle East; Africa
Ramco Systems, an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and

return on investment metric  HCM on Cloud Is on a Roll in the Middle East; Africa Ramco Systems , an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has  added some of the largest business conglomerates in the Middle East and Africa Read More...
Spotlight on UNIT4 Business Analytics
Now more than ever, organizations need to operate efficiently while being able to track, monitor, and improve business performance. This report features UNIT4

return on investment metric  on UNIT4 Business Analytics Now more than ever, organizations need to operate efficiently while being able to track, monitor, and improve business performance. This report features UNIT4 Business Analytics, a solution for business performance management that provides ERP users with a single purpose, subscription-based set of solutions for solving a large number of data analysis requirements, including pre-packaged applications to easily track, monitor, and act upon core business performance Read More...
Dell to Factory-Install Red Hat Linux on Servers
Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance, with Dell committing to factory-install Red Hat Linux on all future and

return on investment metric  to Factory-Install Red Hat Linux on Servers Event Summary RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Dec. 6, 1999--Red Hat, Inc., and Dell Computer Corporation today extended their strategic alliance with a worldwide service and support agreement and a commitment from Dell to factory-install Red Hat Linux on all future and currently shipping Dell PowerEdge server models. Dell, the number No. 2 PC server provider worldwide, was the first major systems vendor to factory-install Red Hat Linux on its Read More...
Three Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program
For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within

return on investment metric  Up Your “Stay at Work/Return to Work” Program For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits. Read More...

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