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PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » return on investment metric


Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)
As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as

return on investment metric  Lifetime Value to Increase Return on Marketing Investment (ROMI) As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as part of an ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called “customer lifetime value,” a metric that projects a customer’s value over the entire span of that customer s relationship with a company. Read More
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

return on investment metric  decisions and maximize their return on investment from IT resources. Going forward, this same perspective will be used as a foundation for provisioning IT services in an on-demand utility computing environment. Consequently, organizations embracing the BPM/BSM combination will deliver more robust and effective IT-dependent business processes today and be able to capitalize quickly on grid computing technologies in the future. About Proxima Technology Proxima Technology, Inc. provides software and Read More
It’s About Process (or the Ability to be Responsive) -- Part V
Part IV of this blog series further analyzed Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

return on investment metric  should result in significant return on investment (ROI) when applied to “taming” dynamic processes that change frequently (e.g., adapting to regulatory compliance changes, or to a new organizational structure). The good use of these solutions would also be towards business processes that involve human interaction, and typically, cross many business units, divisions, departments, entire enterprises or other functionally organized groups of people. The same holds for complex, multi-step processes that Read More
Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer''s

return on investment metric  possible to ascribe a return on this investment in the aggregate, this metric affords little practical value from a true management perspective. What is needed is an ability to optimize the mix of drivers in a manner that maximizes the return. As it stands today, we have little insight as to what''s working. The insight we do have tends to be drawn from historical performance that may not be predictive of future performance. Understanding and managing the drivers of sales performance could transform an Read More
Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

return on investment metric  a 2.5% improvement in return on assets. A 3% improvement in the perfect order score correlates with a 1% increase in profit margin, and a 2% jump in the perfect order score shows a 10-cent increase in earnings per share. To Improve the Metrics, Improve the Business Processes Improving the customer service metrics will have an impact on profitability. While customer service improvements are vital to success, we need to have a clear understanding of the financial impact. For example, more than one Read More
Enterprise Mobility: Executive Perspectives on Mobile Business Applications
Based on a survey of finance executives from across Canada, this white paper offers perspectives of senior financial managers on the widespread use of mobile

return on investment metric  Mobility: Executive Perspectives on Mobile Business Applications Based on a survey of finance executives from across Canada, this white paper offers perspectives of senior financial managers on the widespread use of mobile devices such as smartphones and tablets in the workforce. It also determines what finance executives see as the drivers and benefits of the use of mobile business applications, as well as the most critical challenges and consequences, including cost and risk. Read More
CPR on BPR: Practical Guidelines for Successful Business Process Analysis
Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually

return on investment metric  on BPR: Practical Guidelines for Successful Business Process Analysis CPR on BPR: Practical Guidelines for Successful Business Process Analysis R. Garland - August 23, 2001 CPR ON BPR: Long Live Business Process Reengineering As mentioned in Part 1: A Primer , companies should never lead with technology when trying to solve business process problems. They should review their business goals and objectives, examine, and refine or replace business processes, and then, and only then, should they find the Read More
Insights on Trends in Software Development
This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software

return on investment metric  on Trends in Software Development This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud. Read More
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

return on investment metric  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there''s no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company''s revenues and reduce its costs . And that''s a pretty good combination during tough economic times. Find out more about why CRM is Read More
Implementing ERP Technology to Successfully Achieve Return on Investment
When it comes to software implementations, organizations large and small share the common goal of rapid deployment and return on investment. Small and medium

return on investment metric  Technology to Successfully Achieve Return on Investment When it comes to software implementations, organizations large and small share the common goal of rapid deployment and return on investment. Small and medium businesses (SMB) however, face unique issues and challenges that might not be satisfied by vendors that typically serve the Fortune 1000 or tier one community. Such vendors may tout specialized SMB solutions , but many times they are nothing more than scaled-down versions of the larger Read More
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

return on investment metric  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More
On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must

return on investment metric  demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore Background Software-as-a-service (SaaS) is gaining momentum. In accordance with this trend, the product lifecycle management (PLM) market is set to follow the path of customer relationship management (CRM) in an aggressive transition from large, expensive software implementations to the utilization of on-demand SaaS. According to AMR Research , small to medium businesses (SMB) spent $2.1 billion (USD) on PLM-related Read More
Act-On
Act-on offers a cloud-based marketing automation platform.@Act-On@s technology features a database for accelerated campaign implementation; an easy, intuitive

return on investment metric  marketing automation, e-mail campaigns, marketing automation platform, marketing campaign management Read More
Integrated by Design: The Superior Strategy for Investment Portfolio Reportin
Systems for monitoring, managing, and reporting on financial assets are mission-critical—particularly in a volatile investment environment. Yet, far too many

return on investment metric  by Design: The Superior Strategy for Investment Portfolio Reportin Systems for monitoring, managing, and reporting on financial assets are mission-critical—particularly in a volatile investment environment. Yet, far too many insurers rely on legacy systems that are out-dated, expensive to maintain, limited in portfolio visibility, ineffective for assessing risk exposure in a timely fashion, and heavily reliant on time-consuming, error-prone manual reconciliation. Find out more. Read More
Is ROI King In Evaluating IT Investments? Part 1. Should We Make the Investment?
IT managers should recognize that cash flow measurements are being increasingly used to evaluate IT investments, even though initial estimates of cash flows

return on investment metric  decision making. For accountants, Return on Investment (ROI) is measured by the impact an investment will have on cash flows. Simply stated, investments that result in increased net cash flows (returns that exceed the cost of the initial investment) are the ones that businesses want to make. Companies often establish cash flow improvement thresholds using one of two financial analysis tools: NPV (Net Present Value) tells you how much richer in terms of dollars you will become by making the investment. Read More

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