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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » retention


From Profit Recovery to Profit Retention
Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation.

retention  Profit Recovery to Profit Retention Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation. Read More...
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

retention  product on increasing customer retention and thus lowering churn (the telecommunication industry uses churn to describe the turnover of users of a service). Product Definition In particular, I-Impact has targeted the banking and the wireless telecommunication industries where customer retention and churn are a key concern. Predictive modeling is a statistical calculation that allows companies to identify their profitable customers and their long term behavior. The objective is to make sure everything Read More...
PDF/A and the Document Retention Landscape
PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of

retention  A and the Document Retention Landscape PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of archived data, while permitting users to customize methodologies. However, knowledge managers should ask what software tools must be used in conjunction with PDF/A to ensure electronic archival material is accessible, searchable, and reliable in the long term. Read More...
The Loyalty Connection: Secrets To Customer Retention And Increased Profits
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim

retention  Connection: Secrets To Customer Retention And Increased Profits Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More...
Employee Retention: How to Keep the Keepers and Maintain Optimal Turnover Levels
For many of the world’s most admired companies, the ability to attract and retain talented employees was the single-most reliable predictor of excellence

retention  reliable predictor of excellence. Retention is a business issue—losing one or two key people can have a significant impact on your longevity or profitability. This white paper outlines how managers can determine whom to keep, how to treat those who leave, and what to do to retain those necessary to the organization. Read More...
Case Study: Hauser Chocolatier
Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for

retention  customer relationship | customer retention | customer retention strategy | customer satisfaction | customer segmentation | customer service success | customer strategy | customer success | customer success program | customers successful | distribution accounting software | easy accounting software | ebusiness software | erp accounting | erp accounting software | erp software | erp solutions | financial accounting software | find accounting software | fixed asset accounting software | free small business Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

retention  (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process Read More...
The CEO''s Guide to CRM Success
Customer relationship management (CRM) is the first and foremost strategy and corporate philosophy that puts the customer at the center of business operations

retention  improving customer acquisition and retention. It involves identifying high-value customers and automating processes so that sales, marketing, and service efforts will be more efficient and effective. However, to ensure the success of a CRM initiative, upper management must have a clear vision and establish a customer-focused culture. Read More...
E-mail Discovery: Amendments to Federal Rules of Civil Procedures
The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US

retention  setting policies for e-mail retention should understand the amended rules before any lawsuit is started or anticipated. Learn more. Read More...
HR Systems: 7 Good Reasons to Invest Now
But as you''ll learn in making the business case for HR investments, a modern, integrated HR system can...

retention  recruitment and key employee retention programs; streamline HR tasks and significantly reduce manual processes; reduce managers'' administrative workload; provide workforce trends and cost metrics; and improve sales and customer service. It''s an impressive list, and each benefit can make your organization more efficient and your workforce more productive. If you''re an HR manager who has to make a business case to top management, or you''re a senior executive interested in learning how HR can help Read More...
Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have

retention  potential to improve learner retention through automated assessments. Read More...
A Consolidated Archive Storage Array for Compliance and Retention
Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be

retention  Array for Compliance and Retention Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise. Read More...
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

retention  Customer Strategies , Customer Retention Strategy , Measuring Your Customer Strategies , Customer Strategy Provides , Enhances Customer Strategy , Evolving Your Customer Strategy , Make Customer Strategies , Understand Customer Strategies , Customer Satisfaction Lost Customer , Customer Service Strategies , Managing Customer Relationships . The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Tactics used in past Read More...
Improving Hiring Performance: The Business Case for Virtual Interviewing
Virtual interviewing, an online media-rich Web and voice response technology, can overcome many of the pitfalls of recruiter-led phone interviews while

retention  performance metrics, including employee retention. Read this white paper to learn more. Read More...

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