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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » retention


From Profit Recovery to Profit Retention
Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation.

retention  Profit Recovery to Profit Retention Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation. Read More...
The Loyalty Connection: Secrets To Customer Retention And Increased Profits
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim

retention  Connection: Secrets To Customer Retention And Increased Profits Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

retention  to Positively Impact Customer Retention and Business Operations Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Infor CRM Epiphany helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time Read More...
A Consolidated Archive Storage Array for Compliance and Retention
Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be

retention  Array for Compliance and Retention Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise. Read More...
6 HR Metrics No Executive Should Be Without
In an economic climate characterized by cost-cutting and increased regulatory requirements, HR faces growing demands to communicate the value it creates in ways

retention  as recruitment costs, employee retention rates, and employee satisfaction metrics. With such metrics in hand, HR is better able to deliver additional value, savings, and increased productivity to the business. Read this white paper to learn more about the benefits of using BI tools to deliver strategic metrics to HR. Read More...
Extending SAN Connectivity for Engenio Arrays
The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business

retention  ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how. Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

retention  (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process Read More...
It’s 2008: Do You Know Where Your Talent Is? Connecting People to What Matters
Demand for knowledge workers is building even as their experience, skills, and abilities are in ever shorter supply. And, the needs of this diverse talent pool

retention  focusing on acquisition and retention, you should focus instead on what employees care most about. Discover strategies that enable you not only to hire the best talent, but to develop it by connecting employees to what matters to them. Read More...
Talent Management 101: Moving beyond Core HR
From the 1950s to the 1980s, when companies wanted to hire, they simply posted handmade signs on their storefronts, restaurants, or office buildings and waited

retention  Employee turnover, loyalty, and retention became something to think about! It was no longer enough to bring employees on board and simply let them work. It was now necessary to manage them properly, track performance, compensate them for their performance, help them set career goals, provide them with training, and so on. Today, as new trends emerge and HR challenges increase, the factors most likely to cause a radical restructuring of the workplace include an aging workforce, the retirement of the baby Read More...
Chronus—A Development Approach to Talent Management
This post features Seattle-based software company Chronus, and discusses the vendor''s unique approach and solutions to helping organizations deliver effective

retention  need to address employee retention challenges, which unveil perhaps problematic aspects of the company’s care for its employees: employee development, employee satisfaction, new employee integration, etc. So an organization oftentimes does not come to Chronus to start a mentoring program, per se, but rather an employee development program or an onboarding program. Extending Onboarding Mentoring can be viewed narrowly—i.e., matching young apprentice to a senior expert. Or, it can be viewed more Read More...
Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees
Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. PeopleAnswers’ application maps the behavioral DNA

retention  companies with employee selection, retention, and succession planning. PeopleAnswers’ application maps the behavioral DNA of organizations by analyzing 39 behavioral traits to reveal behaviors that drive success—as understood by each company. The solution was developed taking into account scientific behavioral theories with the aid of PhD behavioral scientists. PeopleAnswers’ philosophy stems from the belief that skills alone cannot guarantee the good performance of employees. In fact, attitudes Read More...
HR Executive''s Guide to Web 2.0: Cracking the Code for Talent Management
Find out in the Aberdeen report HR Executive''s Guide to Web 2.

retention  of employee productivity and retention, increase employee sense of engagement, facilitate knowledge capture and transfer, connect employees with colleagues across the organization, and provide visibility into work/project progress by dispersed teams. But what strategies, approaches, and best practices are these companies using to achieve these broad-based gains? Find out in the Aberdeen report HR Executive''s Guide to Web 2.0: Cracking the Code for Talent Management . You''ll learn what your organization Read More...
The Extended Enterprise in Action: Promoting Brand Image, Increasing Customer Retention, Boosting Agility, Improving Business Performance
Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution

retention  Brand Image, Increasing Customer Retention, Boosting Agility, Improving Business Performance Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution can bring about the efficient delivery of knowledge for the strategic purpose of transforming business performance. See how this platform can help specific verticals, such as financial services/insurance, promote and sell their products to external Read More...

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