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Software Functionality Revealed in Detail
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 retention

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » retention

The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention


Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies.

retention  Approach to Loyalty and Retention Discover how businesses can capitalize on rich data analysis to proactively implement loyalty and retention strategies. Read More

The Loyalty Connection: Secrets To Customer Retention And Increased Profits


Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

retention  Connection: Secrets To Customer Retention And Increased Profits Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More

PDF/A and the Document Retention Landscape


PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of archived data, while permitting users to customize methodologies. However, knowledge managers should ask what software tools must be used in conjunction with PDF/A to ensure electronic archival material is accessible, searchable, and reliable in the long term.

retention  A and the Document Retention Landscape PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of archived data, while permitting users to customize methodologies. However, knowledge managers should ask what software tools must be used in conjunction with PDF/A to ensure electronic archival material is accessible, searchable, and reliable in the long term. Read More

I-Impact Predicts Your Customer Retention!


More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention, and cross-sell programs. It is a costly operation to develop such functionality from scratch. Vendors like I-Impact offer packaged application providers the opportunity of a shortcut.

retention  product on increasing customer retention and thus lowering churn (the telecommunication industry uses churn to describe the turnover of users of a service). Product Definition In particular, I-Impact has targeted the banking and the wireless telecommunication industries where customer retention and churn are a key concern. Predictive modeling is a statistical calculation that allows companies to identify their profitable customers and their long term behavior. The objective is to make sure everything is Read More

A Consolidated Archive Storage Array for Compliance and Retention


Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise.

retention  Array for Compliance and Retention Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise. Read More

HR Systems: 7 Good Reasons to Invest Now


But as you'll learn in making the business case for HR investments, a modern, integrated HR system can...

retention  recruitment and key employee retention programs; streamline HR tasks and significantly reduce manual processes; reduce managers'' administrative workload; provide workforce trends and cost metrics; and improve sales and customer service. It''s an impressive list, and each benefit can make your organization more efficient and your workforce more productive. If you''re an HR manager who has to make a business case to top management, or you''re a senior executive interested in learning how HR can help Read More

KXEN


KXEN is revolutionizing the way companies use predictive analytics to make better decisions. Based on patented innovations, the company's flagship product InfiniteInsight® delivers orders of magnitude improvements in speed and agility to optimize every step in the customer lifecycle - including acquisition, cross-sell, up-sell, retention and next best activity. KXEN is an SAP company.

retention  including acquisition, cross-sell, up-sell, retention and next best activity. KXEN is an SAP company. Read More

CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

retention  some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More

On-time Product Delivery and Customer Satisfaction


Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase order processing.

retention  Results , Customer Satisfaction Retention , Customer Satisfaction Review , Customer Satisfaction Software . “For a complex business like ours, SAP provides the functionality to address any and all business models that we might choose to undertake. That was very important to us.” Sarah Mather, Vice President of Business Systems Administration, Fusion UV Fusion UV specializes in curing, but it’s not a healthcare facility. Since 1971, the Gaithersburg, Maryland–based firm has made equipment for Read More

Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

retention  to Positively Impact Customer Retention and Business Operations Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Infor CRM Epiphany helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time Read More

Case Study: Hauser Chocolatier


Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for years with DOS-based accounting software. Needing a seamless flow of information from a system that would accommodate Hauser’s unique pricing structure, the company chose Sage MAS 90. Find out how Hauser uses this accounting solution for more than just accounting.

retention  customer relationship | customer retention | customer retention strategy | customer satisfaction | customer segmentation | customer service success | customer strategy | customer success | customer success program | customers successful | distribution accounting software | easy accounting software | ebusiness software | erp accounting | erp accounting software | erp software | erp solutions | financial accounting software | find accounting software | fixed asset accounting software | free small business Read More

"Star Search"-Talent Management Made Simple


One of the biggest challenges businesses face today in the area of human resources is the recruitment and retention of skilled talent. Combining a talent management strategy with an integrated talent management system can help ensure you have the right people in place to meet your organization’s needs.

retention  is the recruitment and retention of skilled talent. According to 2007 HR Trends Report: People to Profitability —answered by more than 500 executives of small and medium sized companies—talent management is the greatest business concern after revenue. People are the most important resource in today’s global economy. And whether companies are willing to admit it, at the end of the day, it’s their people that are going to make the difference to their bottom line. To remain competitive in today''s Read More

Rules, Tools, Policies, and Best Practices for Compliance in the United States


A strategic compliance program can help employers in the United States (US) reduce the likelihood of litigation, regulatory investigations, security breaches, privacy violations, and other electronic disasters. Find out what it takes to make a compliance program succeed, and learn the importance of establishing clearly written rules, formal employee education, and effective hosted-services solutions right from the start.

retention  written content, usage, and retention policies with a Hosted Managed Email Archiving Service to ensure your organization''s ability to preserve, locate, and produce legally valid email evidence. Legal Discovery: Are You Prepared to Meet the Challenges of Email Discovery? During the legal discovery process, the court orders each party to produce all documents, including email messages, attachments, history of Hosted Service surfing, and other ESI relevant to the case. The need to quickly locate and Read More

Fostering Employee Engagement in Your Organization


Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact your entire organization, and bring about higher accountability to performance across the board. Employee engagement is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap the benefits of an engaged workforce, including improved productivity, better customer service, increased employee retention, and increased customer retention.

retention  customer service, increased employee retention, and increased customer retention. Read More

Jackson County Implements Laserfiche for ECM


Laserfiche recently implemented its enterprise content managment (ECM) solution for Oregon's Jackson County. Like many public sector organizations, Jackson County has to adhere to strict records retention schedules. County employees with varied roles must access these records for different purposes, and thus they need distinct views to find, filter, and access the records according to their role

retention  adhere to strict records retention schedules. County employees with varied roles must access these records for different purposes, and thus they need distinct views to find, filter, and access the records according to their role requirements. A new case study explains how Jackson County dealt with these issues using its Laserfiche ECM solution. Laserfiche supports the county''s processes from scanning, to organizing the records in its repository, to disposition. TEC is preparing to publish more detailed Read More