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Software Functionality Revealed in Detail
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 retain resource planning crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Case Study: A New Standard for Resource Planning in the Railway Business


Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in western Europe. The company transports almost 25 million tons, more than 70 percent of which is of an international nature. Railion needed a planning solution to overcome the drawbacks of its old system, which had been designed for passenger transport. Find out which system it chose, and why.

retain resource planning crm  Resource Planning System , Retain Resource Planning , Integrated Resource Planning , Resource Planning Office , Resource Planning Solutions , Resource Planning Integration , Easy Resource Scheduling , Resource Management Success , Resource Planning Process , Mobile Resource Planning , Resource Scheduling Software . COMPANY PROFILE Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in Western Europe. Railion Deutschland is a Read More

Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

retain resource planning crm  is to win and retain customers, one must consider the entire chain, which includes traditional ERP and SCM functions as well as the once-considered remarkable and supposedly, more relevant CRM and e-commerce activity. Attracting the Customer The cycle begins with the attraction of the customer through sales and marketing. This hopefully results in an order management and fulfillment process and ends with customer service, which can involve anything from field installations through to enquiry and complaint Read More

Vendor Defends Its Strongholds with Focused Enterprise Resource Planning Solution


Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere.

retain resource planning crm  rate-based manufacturing, and still retain full traceability. CPG manufacturing is typically fast moving, high volume, and fairly simple manufacturing, with relatively low-cost ingredients. Nevertheless, full-quality control and lot traceability is essential, so it must be possible to use ingredients without the overhead of constantly having to record stock issues. SSI offers several nifty capabilities to help CPG manufacturers with these requirements. For one, to drive forward planning and to deal with Read More

Intentia Floats Vaporware Agent to Replace Business Planning


Intentia announces an intelligent negotiating agent for its enterprise resource planning software.

retain resource planning crm  searching for ways to retain their existing customers in the face of best of breed challengers who ride under an E-commerce flag. Freeing up people from less-than-routine tasks would be a significant addition to any product line. So, now that Intentia has planted its spear in the ground, we believe that there will be other ERP vendors making similar announcements, as well as some startups offering the same kind of services through new products that will integrate with existing ERP systems. User Read More

Supply Chain Planning in 2000: The Brains Behind Internet Fulfillment


The supply chain planning market will top $2.5 billion in 2000, driven in large part by the needs of Internet customer fulfillment.

retain resource planning crm  it still managed to retain 8% of the total SCP market, placing it a distant second after i2. Strengths: Full SCP product suite, solid transportation and distribution planning functionality, largest customer base of supply chain management vendors, reputation for experienced implementation services and support Challenges: Corporate viability, delayed entry into Internet B2B software market, restructuring sales organization around new Internet offerings, rebuilding market confidence. Market Challengers The Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

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CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Leveraging CRM for Midsize Company Growth


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Integrated Business Planning: Taking Strategic Planning to the Competitive Edge


Some managers have concluded that strategic planning is nothing more than an exercise in futility, to be taken out and dusted off at annual meetings. However, strategic planning can still help direct your company and improve earnings. The trick is strategizing well—which means having all the information you need, when you need it. Find out how to hone your competitive edge with integrated business planning capabilities.

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Making the Leap to CRM


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Evans Resource Group


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