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Epicor Retail CRM 7.0 Spruced Up
Epicor has introduced Epicor Retail CRM 7.0, which includes improved customer views, loyalty program functionality, sophisticated query tools, and support for

retail crm  Retail CRM 7.0 Spruced Up Epicor has introduced Epicor Retail CRM 7.0 , which includes improved customer views, loyalty program functionality, sophisticated query tools, and support for multidivisional retail enterprises. The loyalty program functionality—now automated—allows retailers to set rules for loyalty programs, and based on those rules Epicor Retail CRM 7.0 automatically upgrades, downgrades, terminates, or renews membership types. Also, the release proposes a new search tool that Read More
PLM for the Retail Industry
Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fas...
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Documents related to » retail crm


hybris Helps SAP Retail and CRM
As my colleague Bob Eastman reported in a blogpost earlier today, SAP plans to acquire hybris, a vibrant and widely recognized leader in e-commerce technology

retail crm  Helps SAP Retail and CRM As my colleague Bob Eastman reported in a blogpost earlier today , SAP plans to acquire hybris , a vibrant and widely recognized leader in e-commerce technology with the choice of on-premises or cloud deployment, as enterprises around the world struggle with the customer experience for businesses and consumers across an ever-growing number of delivery channels, devices, and touch points. The combination of industry-leading enterprise solutions from SAP with the Read More
Retail Systems: A Primer
The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and

retail crm  the diversity of the retail industry. Much of this customization relates to non-core areas. Some vendors even develop new functions and features to satisfy their clients. The down side of this approach is that these new capabilities are not always used by all companies, and the added features can become confusing for end users. Another approach is for vendors to acquire, or enter in a partnership with, third party companies, and develop an interface that allows the two solutions to communicate. By Read More
A.C. Moore Selects and Quickly Implements Epicor Retail CRM
In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer

retail crm  and Quickly Implements Epicor Retail CRM In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts & Crafts , Inc., in addition to offering traditional craft products, is well-known for its selection of scrapbooking, jewelry, floral, yarn, Read More
Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

retail crm  their competitors. The Epicor Retail CRM solution is a unified solution that provides integrated capabilities for customer analysis, customer segmentation, campaign management, and loyalty program management with real-time targeted communications to POS or other sales channels. It is designed to support multiple sales channels, thereby providing one complete and consolidated view of the customer. Customers shop brands, not channels, so having one repository for all customer data is key for a retailer to Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

retail crm  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More
Zoho Advances Its CRM Solution with Zoho CRM Document Library
Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant

retail crm  Advances Its CRM Solution with Zoho CRM Document Library Zoho has announced the Zoho CRM Document Library —an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document Library ensures correct document versioning and allows users Read More
Retail Anywhere
Retail Anywhere develops point of sale and retail management technologies, and has supplied solutions to retailers worldwide since 1981. It is built on

retail crm  Anywhere Retail Anywhere develops point of sale and retail management technologies, and has supplied solutions to retailers worldwide since 1981. It is built on Microsoft technologies and conforms with the Association for Retail Technology Standards (ARTS), and is a Microsoft Certified Solution Provider and an IBM Business Partner. The company is headquartered in Atascadero, California (US). Read More
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

retail crm  CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : Read More
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

retail crm  CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative 8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. The Salesforce.com Foundation was created to apply the core strengths of salesforce.com to help organizations further their social mission, deepen their impact, and better the lives of those in Read More
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

retail crm  Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit products and services assist customers in North America, Asia, Europe and Australia, with offices in the United States, Canada, the United Kingdom and other locations. Inutuit has completed the purchase of certain products Read More
ACE Retail 3000 - POS System
There are three versions of ACE Retail 3000: Basic Edition, Standard Edition; and Advanced Edition. Ace Retail 3000 Basic Edition has over twenty modules and

retail crm  Retail 3000 - POS System There are three versions of ACE Retail 3000: Basic Edition, Standard Edition; and Advanced Edition. Ace Retail 3000 Basic Edition has over twenty modules and has touch screen capabilities. It runs on Microsoft SQL Server, which is included with the product. ACE Retail 3000 Standard Edition has over fifty modules, including an inventory management function. ACE Retail 3000 Advanced Edition has over eighty modules that can be customized and configured. Read More
Saleslogix CRM Best Practices Guide
Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

retail crm  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Sal Read More
Retail Systems Research
Retail Systems Research (RSR) provides advisory services, research, and industry news. RSR publishes Retail Paradox Weekly, a retail news analysis newsletter.

retail crm  Systems Research Retail Systems Research (RSR) provides advisory services, research, and industry news. RSR publishes Retail Paradox Weekly, a retail news analysis newsletter. Read More

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