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Software Functionality Revealed in Detail
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 resource planning applications crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Documents related to » resource planning applications crm

Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business


Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and planning to resource management, execution, and closing of projects and services.

Services- and project-based organizations make up a larger part of the business landscape today, as the economy has become more service- and project-driven in recent years. This project-driven service economy depends upon knowledge-worker productivity, and accurately predicting this productivity, including the time, skills, materials, and intellectual property that are required to produce favorable client outcomes, can help companies to succeed in a competitive landscape.

Whereas many companies still use standalone accounting, CRM, and PSA solutions that are not integrated, the new SRP applications in the cloud have emerged to remove those silos and manage the entire project lifecycle. Read this white paper to find out more about services resource planning and why professional services businesses need to consider this new type of software to help manage their project lifecycles.

resource planning applications crm  Your Services Business Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

resource planning applications crm  Resource Planning Systems Audio Conference Introduction This is a transcript of an audio conference on Enterprise Resource Planning System Evaluation & Selection conducted on June 14, 2000. Good morning everyone, my name is Predrag Jakovljevic (alias PJ) and I head-up the Enterprise Resource Planning (ERP) research area for TechnologyEvaluation.Com. Today we are going to demonstrate a proven, best of breed methodology for evaluating and selecting an ERP system. During the presentation, we will Read More

Classic Enterprise Resource Planning Solution Shifts Over


About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift solution and Fourth Shift Edition for SAP Business One, the result of a joint initiative to integrate Fourth Shift functionality with SAP Business One.

resource planning applications crm  Enterprise Resource Planning Solution Shifts Over SoftBrands Manufacturing SoftBrands, Inc . (AMEX: SBN; http://www.softbrands.com/ ), is a Minneapolis, Minnesota (US)-based provider of enterprise solutions for small- to medium-sized businesses (SMB) in the manufacturing and hospitality industries worldwide. The company''s revenue nowadays comes mostly (about two thirds or more) from the SoftBrands Manufacturing division. For details on SoftBrands'' recent history, see SoftBrands'' Recovery Softens Read More

Enterprise Resource Planning (ERP)


ERP software helps integrate management, staff, and equipment, combining all aspects of the business into one system in order to facilitate every element of the manufacturing process. ERP groups traditional company and management functions (such as accounting, human resources [HR], manufacturing management, and customer relationship management [CRM]) into a coherent whole. Manufacturing management also includes inventory, purchasing, and quality and sales management.

resource planning applications crm  Resource Planning (ERP) ERP software helps integrate management, staff, and equipment, combining all aspects of the business into one system in order to facilitate every element of the manufacturing process. ERP groups traditional company and management functions (such as accounting, human resources [HR], manufacturing management, and customer relationship management [CRM]) into a coherent whole. Manufacturing management also includes inventory, purchasing, and quality and sales management. Read More

Implementing Enterprise Resource Planning: Lessons Learned from the Front


Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.

resource planning applications crm  Resources Related to Enterprise resource planning (ERP) : Enterprise resource planning (ERP) (Wikipedia) Implementing Enterprise Resource Planning: Lessons Learned from the Front Enterprise resource planning (ERP) is also known as : ERP Network , Software Systems , Integrated ERP Software , ERP Solutions , MRP Systems , ERP Software , Material Requirements Planning , Manufacturing Resource Planning , Enterprise System , E-procurement , ERP Modeling , Service Management , Information Technology Management Read More

CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

resource planning applications crm  to information or other resources to help me solve my problem ( Support ). If you do all of those things, you''ve won me as a Customer For Life . Figure 1. These are the four steps at the heart of any CRM implementation. Constantly bring yourself back to these questions: By adding this bit of functionality through my CRM implementation, am I: Making it easier for the customer to access the information about our products or services that they need? Making it simple for the customer to transact and track Read More

Maximizer CRM 12: Salesforce Automation Certification Report


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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

resource planning applications crm  scratch is a lengthy, resource intensive process that can take months to complete. Many companies do not know where to begin or how to structure the document. Often the requirements are determined by simply combining wish lists from various departments, rather than determining requirements from desired business capabilities. The initial list of vendors that receive the RFI often lacks viable solutions because the selection team is unfamiliar with the enterprise applications market. This problem is Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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Reduce the Pain of ERP Upgrades with Better Planning


In the white paper reduce the pain of ERP upgrades with better planning, you'll learn how to create a successful upgrade plan, with steps for impl...

resource planning applications crm  the Pain of ERP Upgrades with Better Planning Face it: system upgrades are no fun. But to really make your ERP purchase worthwhile in the long term, maintenance is key to protecting its value and serving your evolving business needs. In fact, companies that don''t upgrade miss out on the financial benefits of newer and more cost-effective technology. So how can you ensure the upgrade is a smooth transition ? In the white paper Reduce the Pain of ERP Upgrades with Better Planning , you''ll learn how to Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


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Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

resource planning applications crm  have considered. More CRM Resources TEC’s CRM Evaluation Center (hint: click the button to try the free software selection tool) CRM White Papers Questions? Comments? Want to learn more? Sound off below. Read More

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