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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » resolution attribute of event entity mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees
Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. PeopleAnswers’ application maps the behavioral DNA

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

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Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne
As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise

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Confessions of a Techno Junkie
Ideas on how to survive the avalanche of technology, avoid the lure of its pitfalls, and succeed with it as the enabler to true process innovation.

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

resolution attribute of event entity mis  individuals seeking a quick resolution to their question. The following chart indicates the growth of e-mail impacting the Internet on a yearly basis. The net result is that demand for automated client-communication technology is strong and growing. (Chart Source: IDC) User Recommendations Chances are that Adobe has an automated response to meet your specific need and question, if so you should receive an automated response in under a minute (depending on the speed of your mail system and Internet Read More...
Comparing the Total Cost of Ownership of Business Intelligence Solutions
For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant

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The Case of A Boutique Vendor''s Benefits of Focus - IRM Corporation
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial terms to match the realities of its

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Survey of SMB Manufacturers: Results Show ERP Contributes to Success
Sage North America today announced the results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses

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The Value of Measuring End-User Experience from a Global Point of Presence
As businesses expand to different geographies and markets, they develop new types of online tools and services to ensure growth. As end users interacts with

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TCO & Security of Enterprise Grade Mobility
While mobility has been a key factor behind the consumerization of IT in the enterprise, it has created a new set of security challenges in the workplace. Read

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WorkWise''s eWarehouse provides Groschopp with added control of the entire life cycle of its inventory
Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has

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Benefits of Using a Master Data Management System
Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called

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The Evolution of the Last-mile Supply Chain
“Last-mile supply chain services” is an evolving segment of the supply chain industry, but a cutting-edge segment that has evolved as supply chain managers

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Types of Project Management Communication: Part One of a Three-part Series
As with almost every business activity, the importance of communication cannot be overstated when managing projects. Examining the various phases of project

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