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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » resolution attribute of event entity itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

resolution attribute of event entity itsm  itsm implementation,itsm implementation plan Read More...
Threshold of a New TEC Advisor
I''m happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the

resolution attribute of event entity itsm   Read More...
New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative
Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business

resolution attribute of event entity itsm  big data analytics, predictive analytics, business intelligence solution, BI solution, BI software, SAP business intelligence solutions, SAP HANA, SAP Business Objects, SAP BusinessObjects mobile app, mobile analytics, SAP BusinessObjects business intelligence Read More...
PTC Embarks on Internet of Things Journey via ThingWorx Acquisition
PTC ended 2013 by announcing it had acquired ThingWorx, creators of a platform for building and running applications for the Internet of Things (IoT), for

resolution attribute of event entity itsm  industry-watch, IoT, internet-of-things, connected-products, PTC, PLM, ThingWorx, service lifecycle management, SLM Read More...
Nintendo of America, Inc.
With a focus on marketing, sales, and distribution of the company’s interactive entertainment products, Nintendo of America’s 180 “managers of image” market

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The Wheres of Electronic Procurement
An overview of one of the central issues facing a deployment of e-procurement: Who controls the software?

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Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

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A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

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Bank of America
Bank of America is a multinational banking and financial services company. It has a retail banking footprint that covers approximately 80 percent of the U.S.

resolution attribute of event entity itsm   Read More...
The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

resolution attribute of event entity itsm  individuals seeking a quick resolution to their question. The following chart indicates the growth of e-mail impacting the Internet on a yearly basis. The net result is that demand for automated client-communication technology is strong and growing. (Chart Source: IDC) User Recommendations Chances are that Adobe has an automated response to meet your specific need and question, if so you should receive an automated response in under a minute (depending on the speed of your mail system and Internet Read More...
Soaring across the Regions: A View of the Impact of the Internet on Business
The Internet offers companies the opportunity to present a commercial image independent of size and location. With this and the Internet’s ability to extend a

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Institute of Management Accountants
The Institute of Management Accountants (IMA) is a worldwide association of accountants and financial professionals. The IMA provides certification, training

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Types of Video Conferencing
The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol

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