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Help Desk for the Health Care Industry
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
 

 remote procedure calls


GMAC Web-Enables Legacy Data With NEON Systems Shadow Direct
GMAC is pushing for enterprise-wide web enablement of existing IT assets to support customer self-service platforms. NEON Systems’ Shadow Direct product gives

remote procedure calls  hit COBOL sub-routines for remote procedure calls to DB2 and ADABAS data. That was one tall order, and I believe that there is no other product on the market that could have done the needed task as easily and effectively as Shadow Direct, said Nelson. GMAC Insurance's Lead Programmer/Analyst Jeff Sadler agreed. ADABAS isn't a true relational database (ADABAS is a DBMS from Software AG which is an inverted list DBMS with some relational capabilities, and one of the first DBMS' on the market, released in

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CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons... Get this template

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Help Desk for the Health Care Industry
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...

Documents related to » remote procedure calls

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

remote procedure calls  a convention for representing remote procedure calls and responses. SR - Service Request . The latest term for support case, problem ticket, work order, or other terms previously used. A Service Request is established in CRM software to track a customer contact through to its conclusion. It contains contact information, details about the issue or problem at hand, and usually concludes with a summary of how the problem was solved. Stinger - Microsoft's code name for its OS that will run on a family of Read More

Agresso + CODA, VITA + Link (+ CODA 2go): What's the Sum? - Part 2


Part 1 of this blog series described Unit 4 Agresso’s (or Agresso in further text) dual product strategy following its acquisition of CODA in 2008. The post then went on to analyzing (and reinforcing if you will, given a number of previous blog entries on the same topic) the post-implementation agility capabilities of Agresso Business World (ABW) [evaluate this product]. The blog post attempted

remote procedure calls  be done via online remote procedure calls (RPCs ), via extensible markup language (XML ) in a distributed manner, or via a combination of XML interfaces and Web Services. That is to say that this architecture blueprint provides both simple integration (via Microsoft Excel  uploads) and advanced integration options. The latter options include Structured Query Language (SQL ) batch uploads, Visual basic .NET  and/or C language application programming interfaces (APIs ) for legacy systems . Last but not Read More

Traffic Audits Make Strange Bedfellows: Part II - The Audit Process


With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be audited. And they look to the CIO to make sure that the numbers will pass muster. If there’s a problem with the numbers, the CIO may be blamed. So it’s important to understand what auditors want to see, and to make sure that your collection and reporting procedures are appropriate. The greatest danger is having to restate numbers that you’ve already provided to advertisers.

remote procedure calls  static pages cached by remote servers or browsers helps reduce the load on your own servers and on the network as a whole, but at the cost of reducing your traffic counts. You can develop estimates of the degree to which this occurs by inserting directives into the HTML code that will have the effect of invalidating versions stored in caches, or by changing the modification dates to make those pages look new. The former approach gives a better estimate since it in theory causes every browser to reload Read More

Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 2: Comparison, Challenges, & Recommendations


The battle for the dominance in Web services has so far largely been a war of words without the clear winner yet (and not any time soon). While interoperability seems to currently be the motivation for bigger players to suspend hostilities and focus on standards adoption, the desire for domination will tempt them to weave dependencies on their products into their strategies.

remote procedure calls  the immediate future, XML remote procedure calls (RPCs) and other Web services initiatives will mainly see adoption between applications inside an enterprise firewall, rather than between enterprises assembling applications from services components supplied by a variety of outside vendors. One of the major challenges for the success of Web Services in general is to provide an environment in which enterprises can leverage an available Web Service to fulfill a specific business need. The key success factor Read More

Enterprise Password Management: A Guide for Best Practices


It seems that these days you need a password for everything. And with so many to remember, it’s no wonder helpdesks are bombarded with calls that tie up the IT department’s resources. Password inflation and the resulting fatigue increasingly frustrate not only end users, but the support teams that deal with the fallout of strict password polices as well. Find out how some businesses are putting an end to this madness.

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Backups: An Essential Procedure for Ensuring the Security of Your Company’s Data


The loss of your computer facilities, even a temporary one, can seriously affect your operations, resulting in significant monetary consequences. And the risk of catastrophe has greatly increased. For this reason, you should invest in an effective and reliable backup system. Learn about procedures for server backup management, and the various tools available on the market that can help you protect your vital data.

remote procedure calls  An Essential Procedure for Ensuring the Security of Your Company’s Data The loss of your computer facilities, even a temporary one, can seriously affect your operations, resulting in significant monetary consequences. And the risk of catastrophe has greatly increased. For this reason, you should invest in an effective and reliable backup system. Learn about procedures for server backup management, and the various tools available on the market that can help you protect your vital data. Read More

The Impact of the New FRCP Amendments on Your Business


With the recent amendments made to the Federal Rules of Civil Procedure (FRCP), businesses must take a closer look at how they manage their electronic data. Recent studies have shown that many companies are not prepared for how these changes will affect their business. To improve their governance procedures to meet these new requirements, businesses must invest in technology that can adequately preserve electronic data.

remote procedure calls  Impact of the New FRCP Amendments on Your Business With the recent amendments made to the Federal Rules of Civil Procedure (FRCP), businesses must take a closer look at how they manage their electronic data. Recent studies have shown that many companies are not prepared for how these changes will affect their business. To improve their governance procedures to meet these new requirements, businesses must invest in technology that can adequately preserve electronic data. Read More

Perfecting the Recipe for Competitive Advantage: The Chemical Industry and Adaptive Business Networks


Chemical companies are living in a new, more complex world—one that calls for meeting demand through cooperating internally, opening processes to partners, suppliers, and customers, and developing newfound abilities to collaborate and change. In other words, the adaptive business network (ABN). But how do you create a successful ABN? And how does that translate into a competitive advantage?

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Backing up Data in the Private Cloud: Meeting the Challenges of Remote Data Protection - Requirements and Best Practices


This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information technology (IT) infrastructure.

remote procedure calls  Meeting the Challenges of Remote Data Protection - Requirements and Best Practices This white paper describes some of the common challenges associated with protecting data on laptops and at home and remote offices and portrays proven solutions to the challenges of protecting distributed business data by establishing a private cloud/enterprise cloud. Learn which best practices can ensure business continuity throughout an organization with a distributed information technology (IT) infrastructure. Read More

The Future of Secure Remote Password (SRP)


The Secure Remote Password (SRP) holds great promise as a way to strongly authenticate a user without the usual risks of dictionary attack(s) faced by other password-based authentication schemes. Yet the industry de-facto standard remains the password-based authentication scheme. This article explores the possibilities for SRP in today’s multi-channel world, specifically how it improves upon the inherent insecurity of password authentication and the obstacles to overcome to succeed.

remote procedure calls  Future of Secure Remote Password (SRP) Introduction The Secure Remote Password (SRP) is the latest in strong password-based authentication protocols. It holds great promise as a way to strongly authenticate a user without the usual risks of dictionary attack(s) faced by other password-based authentication schemes. Yet despite its deficiencies, the industry de-facto standard remains the password-based authentication scheme. The current insecure schemes remain in place because of their conveniences, Read More

3 Key VoIP Phone System Features and How to Use Them Effectively


Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony.

remote procedure calls  small office phone systems,free voip,voip phone,voip business phone systems,pbx,small business telephone systems,small business telephone system,best voip provider,voip telephone systems,telephone systems,voip calling,ip telephone system,voip telephony,business telephone systems,cheapest voip Read More

Practical Strategies to Accelerate Business Applications Across the WAN


Today, more business than ever is done in branch offices or at remote sites, but very few IT resources are actually hosted there. To reduce costs, businesses often consolidate applications—but consolidation can lead to poor performance. With the right solution, however, acceleration techniques—like bandwidth management and protocol optimization—can be properly dispersed to remote applications, helping increase performance.

remote procedure calls  branch offices or at remote sites, but very few IT resources are actually hosted there. To reduce costs, businesses often consolidate applications—but consolidation can lead to poor performance. With the right solution, however, acceleration techniques—like bandwidth management and protocol optimization—can be properly dispersed to remote applications, helping increase performance. Read More

The Evolution of IT as a Service


Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

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