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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 related service providers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » related service providers

Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

related service providers  VoIP. Source: VoIP-News Resources Related to Small Business VoIP Service Providers Buyer''s Guide : Voice over Internet Protocol (VoIP) (Wikipedia) Internet Service Provider (ISP), (Wikipedia) Small Business VoIP Service Providers Buyer''s Guide VoIP Service Providers is also known as : Internet Service Providers , Hosted Service , VoIP Service Providers Buyer''s Guide , Voice Over Internet Protocol Service Providers , On-premises Service , Customer Premise Equipment , Cpe , Web Services , Small Business Read More

Magic Quadrant for B2B Gateway Providers


Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

related service providers  : Sterling Commerce Resources Related to Magic Quadrant : Magic Quadrant (Wikipedia) Magic Quadrant for B2B Gateway Providers Service-Oriented Architecture is also known as : Service-Oriented Architecture , Service Oriented Architecture SOA , SOA , Service Oriented Architecture SOA , Enterprise SOA , Global Business , B2B Software , B2B Solutions , B2B Marketing , Application Server SOA , SOA Business Intelligence , Electronic Business Service Oriented Architecture , Service-Oriented Architecture SOA Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

related service providers  Source : Compuware Resources Related to IT Service Management (ITSM) : IT Service Management (ITSM) (Wikipedia) Reducing Operational Risk of IT Service in Finance IT Service Management (ITSM) is also known as : Service Mgmt Software , ITIL ITSM , ITSM Configuration Management , Operational IT Service Management , ITSM Software Solution , IT Service Management Suite , ITIL Compliance , It Management , Information Technology Infrastructure Library , ITIL , Information Technology , ITSM Framework , Read More

Digital Business Service Providers Series: Market Overview


Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This article traces the history of the service providers, and explains how each arose at points when markets developed around particular core technologies. The historical evidence suggests something about future planning for new technologies and developments.

related service providers  made through Y2K - related activities, and their core customers were not at the forefront of spending on new technologies. And, truth be told, many were ill equipped for the creative challenge posed by the Internet. Many Internet projects were also small scale and not of interest to them, so the field was left to the new service provider innovators. Some advertising agencies, such as DDB Needham , were also curious about this new medium, and online advertising was born. B2C oriented service providers Read More

Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start


In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.

related service providers  : Access Commerce Resources Related to Service-Oriented Architecture (SOA) : Service-Oriented Architecture (SOA) (Wikipedia) Product Lifecycle Management (PLM) (Wikipedia) Business Agility for Communication Services Providers: A Few Simple Steps are a Great Way to Start   Configuration Solutions also known as : Configuration process , Configurator , Configuration Management , Configuration Systems , Configuration Models , CS , desktop configuration , CS software , Solution Configuration dialog box , Read More

Oracle Fusion Financials Cloud Service


Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective management control, and real-time visibility to financial results. Read the data sheet.

related service providers  Fusion Financials Cloud Service Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective management control, and real-time visibility to financial results. Read the data sheet. Read More

Field Service Management Software for Enterprise Companies


As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge.

related service providers  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More

Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

related service providers  Cronus Technologies Inc. Resources Related to Employee and Manager Self-Service: Self Service (Wikipedia) Employee and Manager Self-Service: A Virtual Chameleon in the Workplace Employee Self Service is also known as : Employee Benefits Self Service , Employee Manager Self Service , Employee Self Service Benefits , Employee Self Service Center , Employee Self Service Home Page , Employee Self Service Link , Employee Self Service Login , Employee Self Service Module , Employee Self Service New , Employee Read More

Moving to Self-Service Business Intelligence


Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

related service providers  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More

Cricket's Challenges before Oracle Taleo Cloud Service


John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

related service providers  s Challenges before Oracle Taleo Cloud Service Read More

Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

related service providers  Service Suite The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the Read More

Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

related service providers  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More

Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

related service providers  About Hitachi   Searches related to Service-oriented Architecture—Savior or Nemesis? : Services Oriented | Service Oriented Activities | Service Oriented Applications | Service Oriented Architect | Service Oriented Attitude | Service Oriented Businesses | Service Oriented Communication | Service Oriented Companies | Service Oriented Data Architecture | Service Oriented Definition | Service Oriented Development | Service Oriented Device Architecture | Service Oriented Enterprise Architecture | Service Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

related service providers  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

related service providers  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More