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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 reference check service

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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e-Business Service Provider Evaluation & Selection


This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

reference check service  service comparisons depend on reference information provided by vendors and their clients, and are subject to value judgments and specific engagement situations. This is perhaps one of the hardest aspects of comparing vendors. However, there are many aspects that are not so soft which we can deal with, and provide measures of vendor capabilities and performance. We will also attempt here to map out the core corporate players and player types. A Brief Market Overview We are concerned here with DBSPs who Read More

Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

reference check service  in our industry in reference to the stages in the life of an item. In this instance, the term encompasses a service from conception through design, introduction, operation, and finally retirement and withdrawal. Many companies now feel that the first step toward improved service management is to develop service life cycles and implement them across the enterprise. In fact, informed observation shows that they already have elements of these life cycles in place now. The new guidance of today can help Read More

Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

reference check service  service provider for future reference. Digital Business Service Providers must be capable of providing not only the services, but also the Quality of Service and Site performance. Such details may not be available to individual implementers, but could be specified in working documents that are part of the service provider services. Much as ISO9000 has found its way into the manufacturing and some service sectors, a proper quality control and human factors engineering process should be part of a service Read More

Reference Guide to Discrete Manufacturing ERP Software Functions and Features


This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you determine which ERP features are a high priority for your organization, and which features are a lower priority.

reference check service  RFP Templates .   Reference Guide to Discrete Manufacturing ERP System Functions and Features   1. Financials General ledger General ledger keeps centralized charts of accounts and corporate financial balances. It supports all aspects of the business accounting process. In this module, financial accounting transactions are posted, processed, summarized, and reported. It maintains a complete audit trail of transactions and enables individual business units to view their financial information, while Read More

ERP Features and Functions: Reference Guide to Process Manufacturing Software


This reference guide provides insight into the process manufacturing enterprise resource planning (ERP) features and functions that are accessible on today’s market. This guide will help you to find out which features and functions are essential to your organization’s needs and which are not.

reference check service  software features. In this reference guide, we give a short explanation of how each category impacts your process manufacturing enterprise resource planning processes. If you’d like more information about full listing of enterprise software functions and features (process ERP, discrete ERP, supply chain management (SCM), and other enterprise software categories), please see TEC’s RFP Templates . Process Enterprise Resource Planning (Process ERP) Software Features and Functions ERP process software Read More

Giving Service Companies a Fast Start


But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

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Case Study: Bio-Reference


Bio-Reference Laboratories, Inc. provides clinical testing and laboratory services for physicians offices, processing 35,000 medical specimens every day. The company relies on a high-performance network that supports various hardware and software applications used in lab science, where a network delay of just a few seconds can have a big impact on the processing of critical medical tests, and network issues and outages can lead to concerns with test validity and the compromise of medical samples. Thus quickly identifying if a problem with the network or an application is critical, and vital to ensuring efficiency and accuracy at Bio-Reference Laboratories.

Bio-Reference deployed Visual TruView from Fluke Networks and realized an immediate reduction in the time required to identify application and network performance problems. With real-time visibility into the network, Bio-Reference staff can quickly respond to any issues. Read more in this detailed case study from Fluke Networks.

reference check service  Study: Bio-Reference Bio-Reference Laboratories, Inc. provides clinical testing and laboratory services for physicians offices, processing 35,000 medical specimens every day. The company relies on a high-performance network that supports various hardware and software applications used in lab science, where a network delay of just a few seconds can have a big impact on the processing of critical medical tests, and network issues and outages can lead to concerns with test validity and the compromise of Read More

The Rising Financial Importance of Service


For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

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4 Steps to Choosing the Right Device for Field Service Mobility


Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs.

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Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

reference check service  the creation of or reference to a physical thing. Personnel The most important tangible evidence of the productized service offering is the roster of personnel assigned to the project. To the extent that this roster can be standardized and published (resumes, practice area summaries in brochures, and so on) the service product gains credibility in the mind of the client. Further, if the skill sets among personnel can be homogenous, then staffing risks go down and projects can be delivered with greater Read More

A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

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E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

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How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

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