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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » receive sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS
The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based

receive sms service  Jim can select to receive either one update per day, one per hour, and so on. From a carrier perspective, the TCS release is highly customizable, allowing a carrier to define a base set of menus from which a user can select. SMS enabled applications can use the base set of menus to define basic tasks such as dialing emergency response numbers, e.g., the state police or hospital. Enhanced applications will be able to utilize the menu as a redirection point to external information, such as currency Read More
Blackboard Advances Its Mobile Features
Today Blackboard announced two new mobile applications: an app for users of Blackboard MyConnect (a mass notification service) and mobile student debit accounts

receive sms service  former allows users to receive and personalize their messaging options from their mobile devices. This app is targeted at individuals who are or desire to be subscribed to Blackboard MyConnect groups—topic-based subscription lists provided by their institutions. Other preferences offered by the app include the ability to change the message mode of delivery (i.e., voice, e-mail or SMS/text) as well as the ability to manage notifications from other institutions (such as city hall) that use Blackboard. Read More
TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

receive sms service  its customers make and receive shipments. There is still a lot of room for improvement in terms of geographies (knowledge of local carrier and freight forwarder landscape), languages, duty and tax regulations, accounting practices, and even industry languages (vernaculars, data interchange standards, etc.). In addition, some emerging markets have many unsophisticated suppliers that still use fax and snail mail for communication (e.g., South Africa), whereas in Brazil tax calculation is a sport of Read More
Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

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Service Supply Chain Strategies to Increase Corporate Profitability
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and

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Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

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Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

receive sms service  the requests that it receives from its customers. In so doing, the system can give an estimate of the required time and resources needed by each job type. In other words, thanks to this high configurability potential, the system has a native ability to match the right customer request with the right CSR based on the configuration rules that the service organization decides upon. So, for example, if a customer on the East Coast of the U.S. places a call it will be assigned to the call center that services Read More
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

receive sms service  has been particularly well received by companies in the dealer-based automotive and industrial equipment verticals. Best Product Performers in 2010 The Conduit and Kaidara acquisitions have brought Servigistics further towards the customer relationship management (CRM) market. Customer help, documentation, and self-service fit quite nicely alongside the rest of the Servigistics suite. Prior to the Kaidara merger, Servigistics had no service knowledge clients, as TEC noted in 2009 . However, the Service Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

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PDG Group Model974

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