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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » receive sms service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

receive sms service  and Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives – to reduce cost and increase your decision-making ability – but can also help your company achieve differentiated capabilities in order to compete effectively over the long term SAP has helped Read More...
Blackboard Advances Its Mobile Features
Today Blackboard announced two new mobile applications: an app for users of Blackboard MyConnect (a mass notification service) and mobile student debit accounts

receive sms service  former allows users to receive and personalize their messaging options from their mobile devices. This app is targeted at individuals who are or desire to be subscribed to Blackboard MyConnect groups—topic-based subscription lists provided by their institutions. Other preferences offered by the app include the ability to change the message mode of delivery (i.e., voice, e-mail or SMS/text) as well as the ability to manage notifications from other institutions (such as city hall) that use Blackboard. Read More...
Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

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Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS
The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based

receive sms service  Jim can select to receive either one update per day, one per hour, and so on. From a carrier perspective, the TCS release is highly customizable, allowing a carrier to define a base set of menus from which a user can select. SMS enabled applications can use the base set of menus to define basic tasks such as dialing emergency response numbers, e.g., the state police or hospital. Enhanced applications will be able to utilize the menu as a redirection point to external information, such as currency Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

receive sms service  where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and financial metrics. Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

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What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

receive sms service  formula, while the vendor receives a big chunk of license revenue upfront, with a steady flow of annual maintenance revenue (usually 15 percent to 20 percent) thereafter. It is a steady, profitable model that customers and investors understand, and habits are difficult to break. Another downside to hosted models is the long-term cost of leasing the service for the customer. One of the primary benefits of hosting is the initial negotiation of up-front costs associated with the rapid implementation of a Read More...
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

receive sms service  the requests that it receives from its customers. In so doing, the system can give an estimate of the required time and resources needed by each job type. In other words, thanks to this high configurability potential, the system has a native ability to match the right customer request with the right CSR based on the configuration rules that the service organization decides upon. So, for example, if a customer on the East Coast of the U.S. places a call it will be assigned to the call center that services Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

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Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

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Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

receive sms service  ERP, CRM, SCM, business consulting Read More...

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