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Documents related to » real time customer analytics


IBM Acquires Star Analytics » The TEC Blog


REAL TIME CUSTOMER ANALYTICS: buisness intelligence tools, business analytics, data integration, ibm, industry watch, Star Analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-02-2013

Pricing for BI and Analytics » The TEC Blog
of data management requirements. Realigning Pricing with Functionality These two announcements might be opening the door to a new type of vendor–user relationship, where BI software costs are focused more on efficiency than on product branding. One can only hope that this transparency of pricing in relation to functionality will trigger other vendors to apply similar innovative strategies, to provide more clearly defined software offerings not only in BI, but in other enterprise software areas. Share

REAL TIME CUSTOMER ANALYTICS: analytics, bi, business analytics, Business Intelligence, Kognitio, qliktech, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-04-2012

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

REAL TIME CUSTOMER ANALYTICS: the leading provider of real-time, automated customer feedback solutions weighed in today with the following point of view on how service companies can weather a recession. What not to do during a recession Do not follow the cost-cutting crowd (e.g. those who cut not only “corporate fat” but also “muscle”). Of course, now is the time to be frugal, but be frugal in areas that don’t touch the customer. Forget what everyone else is doing. Now is not the time to follow the masses. Now is the time
8/3/2009 3:20:00 PM

On-time Product Delivery and Customer Satisfaction
On-time Product Delivery and Customer Satisfaction.Read White Papers and Other Software for Your Experiment of On-time Product Delivery and Customer Satisfaction. Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase order processing.

REAL TIME CUSTOMER ANALYTICS: On-time Product Delivery and Customer Satisfaction On-time Product Delivery and Customer Satisfaction Source: SAP Document Type: Case Study Description: Fusion UV is the world s leading producer of ultraviolet curing equipment. Its outmoded legacy system couldn t handle the company s complex manufacturing system, and was threatening Fusion s ability to meet its promised delivery dates. By implementing FastTrack, a mySAP All-in-One partner solution, it improved accuracy in pricing, shipping, and purchase
5/5/2006 10:36:00 AM

ISA-95 Enables Manufacturing Analytics
Manufacturing analytics is fundamental to enabling an enterprise to run at peak performance. For management to achieve this condition, it needs to have an underlying data collection and management system that looks to the total enterprise. Data collected at the packaging line must be available and compatible with financial and operational data, so that maximum value can be achieved.

REAL TIME CUSTOMER ANALYTICS:
1/12/2007 7:44:00 PM

Expanding BI s Role by Including Predictive Analytics
Traditionally, organizations have met their prioritized objectives by using business intelligence (BI) information to make informed decisions. Increasingly, organizations are finding that the benefits of BI can be enhanced when complemented by predictive analysis. See how more insight can be gained, and even better decisions made, by coupling business-relevant information with an easy-to-use predictive analytics solution.

REAL TIME CUSTOMER ANALYTICS: business intelligence, predictive analytics, business intelligence solutions, business intelligence dashboards, business intelligence dashboard, business intelligence consulting, business intelligence system, business intelligence reporting, business intelligence analytics, business intelligence companies, business intelligence tools, business intelligence tool, business intelligence analyst, business intelligence solution, business intelligence strategy, predictive analytics software, business intelligence applications, business intelligence reporting tool, open source business intelligence, .
3/21/2011 2:54:00 PM

Business Intelligence and Identity Recognition—IBM s Entity Analytics
IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect and prevent fraud.

REAL TIME CUSTOMER ANALYTICS: may seem farfetched, the reality is that poor management of data within an organization affects the bottom line. CDI, when implemented properly, can not only reduce costs, but also increase sales, customer service ratings, and customer loyalty. Data Complexity As data becomes more complex, management strategies have been applied differently and used more widely to address not only organizational needs, but those concerning fraud detection and security. IBM s Entity Analytics Solution (EAS) addresses the
1/3/2007

How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

REAL TIME CUSTOMER ANALYTICS: how satisfied its customers really are. In such a situation, any efforts to improve customer satisfaction would be taken in the wrong direction. Aspects Critical to Customer Satisfaction I have been using the following method to compute a customer satisfaction metric, based on internal data, in all the organizations to which I have provided consulting services. I developed this system through reverse-engineering of the vendor-rating metric that manufacturers use to rate their suppliers. The method is
4/13/2009

Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.

REAL TIME CUSTOMER ANALYTICS: erp, erp software comparison, erp software solution, manufacturing erp software, manufacturing erp, erp software selection, erp system, erp systems, erp applications, erp solution, erp crm, erp implementation, inventory control, inventory management, inventory management system, inventory tracking, inventory control software, inventory management software, inventory software, asset management software, small business software, warehouse management, software erp, manufacturing software, free inve.
3/4/2009

Predictive Analytics; the Future of Business Intelligence
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to predictive analytics, and predictive analytics is emerging as a distinct new software sector.

REAL TIME CUSTOMER ANALYTICS: claim to have a real 360 view of the enterprise or business, but they analyze only historical data—data about what has already happened. Traditional analytics help gain insight for what was right and what went wrong in decision-making. Today s tools merely provide rear view analysis. However, one cannot change the past, but one can prepare better for the future and decision makers want to see the predictable future, control it, and take actions today to attain tomorrow s goals. What is Predictive
12/24/2005

In-Memory Analytics: A Multi-Dimensional Study
This BI article looks at why and how in-memory technology transforms analytic applications. The primary bottleneck to high-performance multidimensional analysis has been slow hard drive speed—the time it takes for data to be transferred from disk storage to random access memory (RAM). With crashing RAM prices and 64-bit addressing, in-memory architecture provides new and innovative solutions for online analytical processing (OLAP). This article looks at why and how in-memory technology transforms analytic applications for BI.

REAL TIME CUSTOMER ANALYTICS: and prepare it for real-time analysis without disrupting any existing systems’ operations. SAP also provides a solution that maximizes the use of appropriate server technology. Using HP’s BladeSystem technology, SAS provides an in-memory analytics solution where individual servers are dedicated to specific analytic processes or applications. The solution is targeted towards complex computational environments where tasks can be run in parallel for maximum efficiency. In Conclusion Organizations have
9/1/2010 10:53:00 AM


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