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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 real time crm software for managing


CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

real time crm software for managing  high, and many times real integration was never achieved. Successful companies realized that integration along the entire process chain was the only way to gain a lasting competitive advantage. The need for change grew under the terms of global competition. So far, few companies have used the time profitably, redefining their own strategies and reshaping business processes for a truly customer-driven enterprise. Operational excellence in today's context needs to encompass not only customer-facing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » real time crm software for managing

TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012


*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo Industry tags: public sector, education, facilities management "SAP’s recent acquisition of Syclo reportedly did not play a role in the selection of Syclo or BRG for this project. UNCC was an ARCHIBUS IWMS customer that already knew BRG as

real time crm software for managing  specialist. There were no real options for a mobile version of ARCHIBUS. Going with Syclo and BRG meant the university was able to leverage a leading mobile technology provider with apps ready to go rather than build a solution on its own, which would have been expensive and much riskier. —P.J. Jakovljevic, Principal TEC Analyst Spontech Spine Intelligence AG selects Aras Industry tags: hi-tech, electronics What Workday has been to SAP and Oracle in the non-manufacturing ERP realm, Aras has lately Read More

TEC Industry Watch: Enterprise Software News for the Week of August 6, 2012


SOFTWARE SELECTIONSAccuride Corporation selects cloud-based Plex Online ERPIndustry tags: Manufacturing "This Indiana-based automotive components manufacturer and supplier has performed a significant multi-year ERP software evaluation and selection project, resulting in the selection of the cloud-based ERP system from Plex Systems. A single application is to replace seven separate ERP systems, or

real time crm software for managing  PLM/ERP competitor in the realm of SLM. In addition, Servigistics should be additive to PTC’s revenue (which PTC quite needs), and potentially accretive to the bottom line in the near term. It also bolsters PTC’s “complete scope” story. But while the potential is great here, possibly the biggest issue is the increasing levels of complexity and cost with PTC’s continued acquisitions, which are putting pressure on the company’s corporate P&L statements (you can see this in the vendor’s Read More

TEC Industry Watch: Enterprise Software News for the Week of May 7th, 2012


SOFTWARE SELECTIONS AND GO-LIVESLos Angeles County selects SAS to provide analytics services and applications Industry tags: BI/business analytics "Los Angeles County will use SAS predictive analytics and data mining solutions as well as SAS BI solutions to fight organized fraud within the Department of Public and Social Services. Uncovering more than 200 probable fraud cases = BI and business

real time crm software for managing  users to collaborate in real-time for modeling business processes using an entirely Web-based environment, along with all the current features already offered by StreamWork (discussion tracking, document attachment, etc.) and with support for the Business Process Model and Notation (BPMN) standard. —Jorge García, TEC BI Analyst Kalido and Teradata announce joint solution for data warehouse deployment Industry tags: data warehouse Teradata and Kalido will deliver a pre-packaged solution that, Read More

TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

real time crm software for managing  and status monitoring in real time. This is a great example of gaining real-time performance using mobile technologies. —Jorge García, TEC BI Analyst Dassault Systèmes announces V6 release 2013 of 3DEXPERIENCE Platform Industry tags: aerospace and defense, transportation, marine and offshore, consumer packaged goods The Dassault 3DEXPERIENCE platform is a mix of solutions that were either created (e.g., CATIA) or acquired (e.g., Exalead), and aims to increase productivity for product development Read More

The Travel and Expense Management Guide for 2014: Trends for the Future


Organizations typically spend 10 percent or more of their annual budget on expenses related to business travel. They need to reevaluate existing strategies for travel and expense management, how to overcome key challenges, and structure a robust program that balances core competencies and modern technology enablers. This paper focuses on the general business trends and economic challenges organizations face today.

real time crm software for managing  T&E, travel and expense management, T&E solution, T&E management, end-to-end expense management solutions Read More

Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report


The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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SOA Software


SOA Software, Inc.

real time crm software for managing   Read More

IFS Applications (version 8.0) for ERP for the Mining Industry Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Soffront Software


Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations.  

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The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

real time crm software for managing  management, the availability of real-time business information, higher shipping accuracy and reduced transportation expenditures also drive bottom-line benefits. This much-touted measurement traditionally consisted of software vendors giving you a spreadsheet with high-level areas of the types of improvement you could expect with a WMS. Today, determining ROI involves a more detailed and accurate methodology based on your company's actual processes. A strong ROI analysis consists of detailed metrics, Read More

Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca: PPM for PSA Certification Report


Advanced Projects for Microsoft Dynamics AX v.4.0 from Adeaca is now TEC Certified for online evaluation of product portfolio management (PPM) for professional services automation (PSA) in TEC's PPM for PSA Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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American Software, Inc


Founded in 1970 and headquartered in Atlanta, Georgia (US), American Software develops, markets, and supports an offering of integrated business applications, including enterprise-wide supply chain management (SCM), Internet commerce, financial, and manufacturing packages. e-Intelliprise is a total enterprise resource planning (ERP)/SCM suite, which leverages Internet connectivity and includes multiple manufacturing methodologies. American Software owns 88 percent of Logility, Inc. (NASDAQ: LGTY), a leading supplier of collaborative supply chain solutions. Other wholly-owned subsidiaries include New Generation Computing, a supplier of ERP systems to the textile and apparel industry, Demand Management, Inc., and The Proven Method.

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Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report


The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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