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Documents related to » real time crm articles


A Sharp ASP
Sharp Microelectronics of the Americas has selected Harbinger as their Application Service Provider of choice. The multi-year contract will allow Harbinger to integrate e-Procurement and business applications across Sharp's e-Supplier community.

REAL TIME CRM ARTICLES: just-in-time inventory management and real-time shipment logistics. Further, Harbinger is providing Business Community Integration services to broaden Sharp s reach into its supplier base. By choosing Harbinger as its ASP, Sharp is assured its e-Commerce program is technologically current, backed by 24/7 help desk support and a highly trained staff. Market Impact Harbinger s ASP business has gained momentum during the first half of 2000. The subscription-based model allows customers to access e-Commerce
7/14/2000

Usability
Poor usability leads to irritation and fatigue and it has an adverse impact on the usage experience. In an on-line shopping web site, it can lead to loss of revenues. Poor usability in business applications leads to increased help desk costs. On the other hand, better usability makes our usage experience more fun and can increase productivity. A highly usable on-line shopping web site tempts repeat visits, builds customer loyalty, and increases its revenue-earning potential.

REAL TIME CRM ARTICLES: existing features. What it really takes is to make the features available to users when they are most likely to want them and in a form that they find easiest to use, as the Expedia example illustrates. Steps to Improving Usability Let us see what steps could be taken to improve usability in the course of a software development or implementation project. One, software engineers could build repositories of usability best practices from previous projects and earlier product versions. As we have seen from ou
2/15/2004

What is SRFM?
The planning, execution and partner collaboration processes of nearly all companies today are driven by a

REAL TIME CRM ARTICLES: across potential outcomes. The Reality of Implementing SRFM Drawing on this information, procurement identifies the specific lead times and flex terms for the material or product that best meet the company s objectives. Procurement requests that suppliers provide quotes on commitments to perform to these lead times and terms. Suppliers respond with terms that summarize, in advance, their ability (and, where relevant, the ability of their suppliers) to honor the requested performance commitments across
4/23/2004

Intel Server Trends
The Intel-based server market is one of the most hotly contested segments in the industry. What are the key trends in this market, and what will they mean to users, vendors, and the products themselves?

REAL TIME CRM ARTICLES: more tenuous, and perhaps real competition will arise. User Corporate users should not choose Linux solely because it is not Microsoft . Linux has a number of factors in its favor, such as scalability, robustness, and (if configured properly) security. Each situation where Linux is being considered must be evaluated on its own merits, and not just because Linux is the Next Big Thing. A key concern of customers is the fragmentation of the Linux market, similar in some ways to that of Unix in general. We
5/9/2000

The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common “crimes” made in demonstrations, how to recognize them, and suggests alternative approaches.

REAL TIME CRM ARTICLES: them. Just like in real life, some crimes are minor offenses while others carry the death penalty. I m not suggesting any demo crime is acceptable. Crimes aren t acceptable in society, nor should they be when demonstrating software. However, unlike in society, there are no pre-established right and wrong demonstration crimes. I used to end my demonstrations by asking my audience, How do you think it went today? Early in my career, they d typically respond, You did a good job in describing what your
11/26/2008

A Tour of the Clouds
Read this article to discover some of the basic ideas behind the cloud computing phenomenon—a concept that might change the way we understand the computing process. The term “cloud computing” might be the next biggest trend in the IT industry. Jorge Garcia explains some of the basic ideas behind cloud computing—and how it may help your organization in the future.

REAL TIME CRM ARTICLES: what could be the real benefits of heading your computing resources to the cloud. When considering the using the “cloud,” it’s necessary to assess a complete risk and maturity study within the organization in order to decide if a cloud related adventure is needed. It’s important to establish an evaluation strategy to assess the benefits and drawbacks of deploying any type of cloud service for your organization in terms of security, data manipulation, and technical (hardware and software)
6/22/2010 10:15:00 AM

Gateway Drops AMD
Gateway Inc. will phase out its use of CPUs from AMD.

REAL TIME CRM ARTICLES: Gateway Drops AMD Gateway Drops AMD R. Krause - September 29, 1999 Read Comments Event Summary September 20, 1999 - Gateway Inc. revealed that it plans to stop purchasing microprocessors from Advanced Micro Devices, Inc., after current models are replaced. Gateway will now use only processors manufactured by Intel Corporation. Gateway presently holds the #4 position in U.S. sales volume of PCs. AMD holds the #2 position in U.S. sales volume of microprocessors. Market Impact This announcement marks Intel s
9/29/1999

Intel Reorganization
Intel Corporation has announced a major reorganization, in an attempt to address some of the problems that have plagued it in the past year.

REAL TIME CRM ARTICLES: Intel Reorganization, Intel Corporation , Architecture Business , Microprocessor Products , Windows Hardware Engineering Conference , WinHEC, Intel's desktop products group, processor technologies , networking powerhouse.
5/12/2000

ASP: For The Health of It
5-Year ASP Contract for Internet Healthcare Software Awarded to Healthcare Systems & Solutions.

REAL TIME CRM ARTICLES: ASP: For The Health of It ASP: For The Health of It A. Turner - April 14, 2000 Read Comments Event Summary In March Healthcare Systems & Solutions announced that The Atlantic Benefits Company has signed a 5-year ASP agreement for its MemberWEB and ProviderWEB software products. HSS has developed a combination of ASP services and web-based software applications designed to improve communications between employers, payers, providers, and members. HSS s technology provides health plans a low-cost,
4/14/2000

Legal ASP Persists
In May 2000, TEC reviewed the web site for ASPORA, an ASP aimed at the Legal Community and found it wanting in substance. This is a revisit to that web site at the company’s invitation.

REAL TIME CRM ARTICLES: If you have a real interest in finding an ASP with solutions for the legal world, and the Aspora site in May 2000 was a disappointment, you may want to look at it again.
2/9/2001


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