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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 real time crm analytics


CRM Analytics Brings More Profitability
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

real time crm analytics  their customer data. The real difficulty is when the data is all spread around. Therefore, the unification of customer data represents the first step to a CRM analytics project. This step is achieved through ETL tools (Extraction, Transformation, Load) by extracting data from accounting software, ERP, Call Centers, prospect databases, etc., and loading it in a datawarehouse or datamart. Three companies dominate this market Ascential with Datastage , Informatica with Power Center and Acta with ActaWorks .

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » real time crm analytics

Attaining Real Time, On-demand Information Data: Contemporary Business Intelligence Tools


Demand for instant access to dispersed information is being met by vendors offering enterprise business intelligence tools and suites. Portlet standardization, enterprise information integration, and corporate performance management are among the proposed solutions, but do they really deliver real time information?

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Converting Service Calls into Sales with Real-time Offer Management


To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Business Answers at Your Fingers: The Real-time Value of BI


Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies to manage the growth of data volume and complexity while exploiting that data to create quicker business insight. See how these top performers are leveraging (near) real-time analytics to proactively manage their business and drive huge performance improvements.

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Clabby Analytics


Clabby Analytics is a technology research and analysis firm specializing in analysis of systems, storage, and networks. The company publishes reports for vendors, magazines, and news sources like TechTarget.

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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Platform for Cloud BI and Analytics


Purpose-built for agility, Birst’s business analytics platform it a multitenant cloud solution with the flexibility for organizations to choose where their data is hosted. A software-as-a-service (SaaS) solution like Birst can significantly lower the cost of resource required to implement and maintain a business intelligence (BI) solution. This paper provides a technical overview of the Birst platform, including its architecture, components, functionality, and approach to user experience.

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Host Analytics, Inc.


Host Analytics was founded in 2000 with the mission to help businesses make better operational and financial decisions via the understanding of their past and present financial performance, along with what-if scenarios for the future. Host Analytics was the first corporate performance management vendor to launch a software-as-a-service product.

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Strategy Analytics


Strategy Analytics provides business consulting, research, and analysis. The firm publishes reports and evaluates technologies, markets, and companies.

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Case Study: Groeb Farms Cuts Processing Time by 600-plus Hours Annually, Reduces BRC Mock Recall Time by 75 Percent


Groeb Farms, Inc. is the world’s largest industrial and foodservice processor of honey. It needed an ERP solution that would standardize reporting, streamline processes, improve communications, and enable the sharing of best practices across the enterprise. Read the case study and see how Plex Online helped Groeb Farms achieve these goals and the prestigious British Retail Consortium (BRC) food safety standards certification.

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