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Documents related to » rate it event resolution nsm


Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection process. --> Feb 15 Posted on 15-02-2013 --> Sage’s New Year’s Resolution: Make 2013 The Year of the Customer Filed Under ( Up Close and Personal , Customer Relationship Matters ) by P.J. Jakovljevic  (

RATE IT EVENT RESOLUTION NSM: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

RATE IT EVENT RESOLUTION NSM: documents and to more accurately search for the answers to user questions. Currently, the key trends in KM tools enable companies to perform the following: 1) target their online information to reflect what is most likely to interest customers, and 2) maintain online forums where customers can share amongst themselves what they know about the company s products. Hence, KM products typically fulfill two functions. KM accommodates self-service, meaning a customer can access a pool of public information
12/12/2007

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection process. --> Feb 15 Posted on 15-02-2013 --> Sage’s New Year’s Resolution: Make 2013 The Year of the Customer Filed Under ( Up Close and Personal , Customer Relationship Matters ) by P.J. Jakovljevic  (

RATE IT EVENT RESOLUTION NSM: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection process. --> Feb 15 Posted on 15-02-2013 --> Sage’s New Year’s Resolution: Make 2013 The Year of the Customer Filed Under ( Up Close and Personal , Customer Relationship Matters ) by P.J. Jakovljevic  (

RATE IT EVENT RESOLUTION NSM: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

SAP Bolsters NetWeaver s MDM CapabilitiesPart One: Event Summary
SAP's determination to become a service-oriented architecture (SOA) applications lingua franca evangelist through SAP NetWeaver might have been further shown by its recent willingness to acquire catalog and product content management (PCM) vendor A2i, knowing its inclination to acquire little when it comes to technology vendors. Apparently, there should be some compelling time-to-market urge to add PCM value within the master data management (MDM) realm.

RATE IT EVENT RESOLUTION NSM: pillar of the vendor s strategy to remake itself into a platform vendor too. In addition to its broadest suite of enterprise applications in the market, mySAP Business Suite , SAP will sell possibly everything from application servers via middleware to Web services (envisioned, in SAP s case, to orchestrate business processes by means of packaged composite applications across or atop existing systems). Unveiled early in 2003, it was promoted as an open-standards-based infrastructure blueprint that should
12/1/2004

Preventing Data Corruption in the Event of an Extended Power Outage
Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power outages. Learn about the various software configurations you can implement and the best practices that can help you ensure uptime.

RATE IT EVENT RESOLUTION NSM: Preventing Data Corruption in the Event of an Extended Power Outage Preventing Data Corruption in the Event of an Extended Power Outage Source: APC by Schneider Electric Document Type: White Paper Description: Despite advances in technology, power outages continue to be a major cause of PC and server downtime. Protecting computers with uninterruptible power supply (UPS) hardware is part of a total solution, but power management software is also needed to prevent data corruption after extended power
12/4/2008 10:33:00 AM

The Many Faces of PLMPart One: Event Summary
Product Lifecycle Management (PLM) software solutions, like many of the application suites that have come before it, are a collection of different offerings that serve a common theme and contribute to overlapping value propositions. Like previous application suites, there is strategic value in approaching PLM as a set of inter-related requirements as opposed to just a collection of function-specific requirements. This is a report on the observations from the 2003 Product Development Manager’s Association (PDMA) Conference.

RATE IT EVENT RESOLUTION NSM: then map out a strategy that includes incremental steps to achieve that value. For more information on this approach, see The PLM Program An Incremental Approach to the Strategic Value of PLM. This is Part One of a two-part article. Part Two will provide insight into the future of the PLM Suite and discuss the value of the PLM Platform PLM Just The New Name For PDM? The discussion about diverse software offerings being labeled as PLM probably has some people asking whether PLM is the right name for
12/29/2003

Encompix--Thriving on Encompassing ComplexityPart One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However, given a certain number of viable solutions from more renowned and visible (even if not that focused) vendors, the company will have to spread the word much more aggressively from now on.

RATE IT EVENT RESOLUTION NSM: (approximately) 80 percent success rate against its usual suspect direct competitors, such as Lilly Software , Jobscope , Made2Manage , Epicor (the Vantage product), MAPICS (the SyteLine product), Visibility , and Microsoft Business Solution ( MBS ) Solomon , and with the average implementation of 150 days, whereby the ratio of software license fee versus professional service cost is often 2:1. This translates into a contract price of less than $200,000 (USD) for thirty users, we tend to concur with the
5/24/2004

RedPrairie to Spread Across Europe through LIS AcquisitionPart One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place for various reasons, finally seems to be happening.

RATE IT EVENT RESOLUTION NSM: The combined companies will operate under the RedPrairie name with projected 2004 revenues of $130 million (USD) and earnings before interest, taxes, depreciation, and amortization (EBITDA) of $23 million (USD). The company will supposedly employ over 600 associates from offices in the US, UK, mainland Europe, and China. RedPrairie solutions are also offered by partners in eleven countries, including Latin America, Russia, and South Africa. According to John Jazwiec, who will continue to lead the
4/28/2004

Microsoft Analyst Event Part One: What’s New for Fall 2012 » The TEC Blog
better technology. With the rate of growth in popularity of tablets seen these days, the iPad, Surface, and one or two Android options can certainly co-exist. At the analyst event, although Surface and Windows 8 were on display the focus was on Microsoft Dynamics. For my thoughts on what Microsoft’s plans for Dynamics are now and into the near future, see upcoming blog posts for Microsoft Dynamics for enterprise resource planning (ERP) and customer relationship management (CRM), and what’s next in

RATE IT EVENT RESOLUTION NSM: CRM, ERP, FAE, ipad, Microsoft Analyst Event, microsoft dynamics, Microsoft Office, microsoft store, perceptive pixel, retail, surface, windows 8, xbox kinect, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-12-2012

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

RATE IT EVENT RESOLUTION NSM: Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Source: ServiceMax Document Type: Case Study Description: Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to
6/12/2013 2:28:00 PM


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