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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 rate it event resolution it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » rate it event resolution it

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

rate it event resolution it  Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution Read More

Retained IT Staff: On e Size Doesn’t Fit All Models


Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

rate it event resolution it  to pay a given rate for each individual on the engagement. Rates will vary based on level of responsibility and experience. Some variance could exist based on location and HOT skills, those skills that are in higher demand at that given time. Travel expenses are usually estimated at 15% of professional fees. Risk is low for client organizations in this model, as they have more control over the quality of the resources, often with the ability to interview / accept resources before they engage, and can remo Read More

The Advanced Sourcing and Negotiation Benchmark Report


The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to develop new programs that can sustain the benefits of e-sourcing and “keep the weight off.” Find out how employing advanced sourcing strategies can help you positively impact product development cycles, build stronger supplier relationships, and make better decisions.

rate it event resolution it  to employ advanced sourcing Rate themselves 54% more proficient in advanced sourcing strategies While cost savings/avoidance is a major objective of strategic sourcing groups across enterprises, it is not in and of itself the only metric to gauge overall sourcing performance. Whether or not you use Kraljic''s portfolio model, the goals and objectives in managing a specific category will depend on how you classify it; the type of category it is (strategic vs. tactical), how it is used (direct vs. indirect), Read More

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

rate it event resolution it  the lowest technical utilization rate as all of their time is spent reactively dealing with network issues - an impossible activity to predict or schedule. Chaotic service providers will not be able to charge premium billing rates, as they are not providing a premium service. In fact, lower cost tends to be the primary differentiator for a Chaotic service provider.   Chaotic Customers Chaotic customers are organizations that place the least value on IT as a business enabler. Generally small, technologica Read More

New Internet Appliances Coming from Compaq


Compaq has jumped into the home Internet Appliance game with its latest iPAQ offering. Is this a continuation of computer manufacturers attempting to create a market?

rate it event resolution it  subscription at a monthly rate of $21.95. With this rebate, the iPAQ Home Internet Appliance costs as little as $199. The device is powered by the Microsoft Windows CE operating system, Microsoft Internet Explorer browser software and MSN. Features include an all-in-one design with a 10.1-inch LCD flat panel color monitor with 800x600 resolution; a built-in speaker; a wireless IR keyboard with Internet task buttons; a 56K modem; four USB ports; and LEDs for power, e-mail and an Internet connection. Additi Read More

Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion




rate it event resolution it  Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion Read More

Mobile IT--Commodity or Value-add?


Remote working is not new, but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can be complex, and it is valuable to be insulated from the effects of rapid change. But ultimately, mobile access should be considered as just one aspect of IT usage, rather than as a separate entity.

rate it event resolution it  rather than as a separate entity. Read More

Epicor Shows Resilience When It Needs It The Most


By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that 'calamity is the touchstone of a brave mind' and that it remains in the mid-market leadership race.

rate it event resolution it  of leading providers of integrated enterprise and e-Business software solutions solely for the mid-market, reported its financial results for the second quarter ended June 30, 2001. Total revenues for the quarter were $46.3 million, a 19.5% decline compared to $57.5 million for Q2 2000. Software license revenue totaled $13.3 million, a 35% drop compared to $20.4 million a year ago, while service and maintenance revenue dropped 11% to $32.1 million compared to $36.2 million in the same period a year ago Read More

IDC MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis


This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based on IDC's research, observations, and interviews with many of the key participants in the market, this document provides several dozen practices or approaches to successfully building, maintaining, and growing a training business. Know the key research findings.

rate it event resolution it  MarketScape: Worldwide IT Education and Training 2012 Vendor Analysis This study assesses key technology vendors participating in the IT education market as a line of business (LOB) to support the sale of their technologies. Based on IDC''s research, observations, and interviews with many of the key participants in the market, this document provides several dozen practices or approaches to successfully building, maintaining, and growing a training business. Know the key research findings. Read More

Computer, IT, and Software


The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best business and technology practices. In a market that changes every day, high financial risks must be addressed accordingly. Computer, IT, and software companies must take action to maintain profitability and stay competitive. Leading companies in this industry that adopt technologies to help meet their business, operational, and manufacturing needs can set an example for other industries.

rate it event resolution it  compare computer and software industry,it solution,computer software,software evaluation,software solution benefits,it software comparison,new technologies,new business models,technology practices,software companies,software industry experience challenges,technological changes,software test tools,bi and bpm systems. Read More

Beating IT Recession Blues


IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies measure this and benefit from it.

rate it event resolution it  IT Recession Blues IT spending is often an issue for companies, but in difficult economic times it’s even more important to see what benefit IT can bring to the business. But IT investments are most effective when they improve business performance. Find out the degree to which organizations in the United Kingdom (UK) understand what IT is doing for their businesses, and in particular how some companies measure this and benefit from it. Read More

Cognitive IT Solutions


Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad.

rate it event resolution it  IT Solutions Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad. Read More

IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

rate it event resolution it  their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to Read More

A CFO's Guide For Managing IT


In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look organizationally like accounting, but the issues a CFO will face in managing IT will be complex and involve an organizational approach that is focused on the unique aspects of managing IT.

rate it event resolution it  did its job. For corporate boards and executives not really comfortable with technology in the first place, the Y2K non-event has had the practical consequence of moving IT activities from a headline to a footnote on the corporate report. As a result IT, which had gained a seat at the Executive Committee during the Internet/Y2K bubble, started to be relegated back to a staff function. Often, in all but the largest organizations, the management of IT is returning to the CFO. Can IT Be Managed Like Read More