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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 rate it event resolution it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » rate it event resolution it

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

rate it event resolution it  Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution Read More

The Advanced Sourcing and Negotiation Benchmark Report


The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to develop new programs that can sustain the benefits of e-sourcing and “keep the weight off.” Find out how employing advanced sourcing strategies can help you positively impact product development cycles, build stronger supplier relationships, and make better decisions.

rate it event resolution it  to employ advanced sourcing Rate themselves 54% more proficient in advanced sourcing strategies While cost savings/avoidance is a major objective of strategic sourcing groups across enterprises, it is not in and of itself the only metric to gauge overall sourcing performance. Whether or not you use Kraljic''s portfolio model, the goals and objectives in managing a specific category will depend on how you classify it; the type of category it is (strategic vs. tactical), how it is used (direct vs. indirect), Read More

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

rate it event resolution it  arise in the process. Rate each failure mode using a scale from 1-10 for severity, probability of occurrence, and detectability. Multiply severity, probability of occurrence, and detectability to show risk priority number (RPN) . Develop action plans to reduce risk according to RPN. Centauri uses FMEA as the means to define an IT system service catalog. That is, when using Centauri, not only does FMEA provide a statement of risk, but it also establishes a fully working measurement, root cause analysis, an Read More

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

rate it event resolution it  the lowest technical utilization rate as all of their time is spent reactively dealing with network issues - an impossible activity to predict or schedule. Chaotic service providers will not be able to charge premium billing rates, as they are not providing a premium service. In fact, lower cost tends to be the primary differentiator for a Chaotic service provider.   Chaotic Customers Chaotic customers are organizations that place the least value on IT as a business enabler. Generally small, technologica Read More

Meeting the Challenge: Planning for IFRS Conversion


Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

rate it event resolution it  reporting date. Most exchange rate differences are recognized in profit and loss on the reporting date. Sage Accpac resolution: Sage Accpac allows users to revalue monetary assets to comply with IFRS rules. Issue: Valuing foreign currency nonmonetary items Values of foreign currency nonmonetary assets carried at fair value must be translated into the reporting currency at the date that the fair value was determined, rather than the balance sheet date. Sage Accpac resolution: Sage Accpac allows users to re Read More

Missing PDF Fonts: Why It Happens and What You Can Do About It


Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer and fonts are missing? What should you do? Why does this happen? In the first of a two-part white paper series, explore some of the core PDF concepts, font technologies, and get an introduction to the problem of missing fonts in PDF documents.

rate it event resolution it  a technology that could accurately display and print electronic documents across different operating systems, hardware, or applications. His answer was the PDF. Unlike its predecessor (i.e., PostScript), PDF was first and foremost a file format and not a programming language. Although PDF evolved from PostScript, the primary difference is that PostScript is a true page description language and PDF is not. PDF does not contain programming constructs such as looping, control-flow constructs, or variables. Read More

Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

rate it event resolution it  Ten Reasons to Automate Your IT Processes Today''s IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can''t afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More

IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

rate it event resolution it  their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to Read More

Outsourcing--IT Infrastructure RFI/RFP Template


Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility

rate it event resolution it  Outsourcing, IT Infrastructure vendors accurately cost required development work. Compare your existing systems to the winning solution (gap analysis). All of TEC''s RFI/RFP Templates are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

A CFO's Guide For Managing IT


In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look organizationally like accounting, but the issues a CFO will face in managing IT will be complex and involve an organizational approach that is focused on the unique aspects of managing IT.

rate it event resolution it  did its job. For corporate boards and executives not really comfortable with technology in the first place, the Y2K non-event has had the practical consequence of moving IT activities from a headline to a footnote on the corporate report. As a result IT, which had gained a seat at the Executive Committee during the Internet/Y2K bubble, started to be relegated back to a staff function. Often, in all but the largest organizations, the management of IT is returning to the CFO. Can IT Be Managed Like Read More

E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance


Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.

rate it event resolution it  Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

rate it event resolution it  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

Event: TEC's Aleksey Osintsev to Speak at Glovia Event


TEC's Aleksey Osintsev will be presenting at the Glovia Customer Event in Las Vegas, Nevada, which happens next week, February 18 and 19. If you're at the event, be sure to say hello to him. Aleksey will be talking about the current ERP market, and will explain TEC's methodology to show how the glovia G2 ERP solution measures up against the competition. We'll have highlights from his

rate it event resolution it   Read More