Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.
quotation and proposal management
order process itself: inquiry, quotation and order entry, order processing, order fulfillment, billing, and complaints and returns. Consequently, as the order process progresses, shortcomings in other major processes ' finance, production, and distribution ' come crashing into play. The Sales Transactions: Inquiry, Quotation, Order The sales transaction can begin with an inquiry from the customer asking for detailed information about the goods desired, their price and availability, and delivery. The