Home
 > search for

Featured Documents related to »  qualified service provider oss

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » qualified service provider oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

qualified service provider oss  Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior written consent of such nTels Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

qualified service provider oss  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

qualified service provider oss  self-service,guide,HR,management Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

qualified service provider oss  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

qualified service provider oss  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Big Questions to Ask Before Choosing a VoIP Provider
VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company''s business. Though it may seem troublesome to

qualified service provider oss  Questions to Ask Before Choosing a VoIP Provider VoIP providers offer a unique and incorporative service full of features that are sure to enhance your company''s business. Though it may seem troublesome to uproot your current provider and make the switch to VoIP, the benefits range from financial savings to customization and everything in between. For any SMB, it may be difficult to choose a VoIP provider. Know the essential questions to ask when considering a VoIP provider. Read More...
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

qualified service provider oss  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

qualified service provider oss  Operational Risk of IT Service in Finance Reducing Operational Risk of IT Service in Finance If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Compuware IT Service Management provides an end-to-end view of application performance while helping communicate the business value of IT services, and proactively identifying and resolving Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

qualified service provider oss  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More...
How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

qualified service provider oss  to Choose an SMS Provider TynTec is a mobile messaging operator, offering enterprise-quality SMS services to mobile network operators, enterprises, internet companies and mobile services providers. Source : TynTec Resources Related to How to Choose an SMS Provider : Short Message Service (SMS) (Wikipedia) How to Choose an SMS Provider SMS Provider is also known as : Best SMS Provider , Free SMS Provider , Install SMS Provider , Premium SMS Provider , SMS Gateway Provider , SMS Messaging Providers , Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

qualified service provider oss  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More...
VSI Putting Its Service Management Feelers Out
Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic

qualified service provider oss  Putting Its Service Management Feelers Out For many manufacturers, aftermarket sales and service is where they cement a valued customer experience. Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations. VSI Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

qualified service provider oss  Parts Planning RFI/RFP Template The Service Parts Planning RFI/RFP Template lists and describes 436 features and functions found in Service Parts Planning software solutions. This Supply Chain Management (SCM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Service Parts Planning software selection projects. Features and functions included in this Supply Chain Management (SCM) Template: Planning Service Delivery and Execution Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

qualified service provider oss  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others