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The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

q part 1  2: From J to Q The Lexicon of CRM Part 2: From J to Q R. Garland - October 19, 2001 The Lexicon is divided into three parts, this being the second of three. This second section covers the alphabet from J to Q. For A to I, see Part One . J  J2ME - Java 2 Micro Edition . A highly optimized Java runtime environment targeting a wide range of consumer products, including pagers, cellular phones, digital set-top boxes, and car navigation systems. JDBC - Java Database Connectivity . JDBC technology is an API Read More

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Documents related to » q part 1


Infor ION-izes its Open SOA Strategy - Part 1
2010 has certainly been an interesting (if not a crossroads) year for Infor. Namely, after a number of new high-profile hires at the beginning of the year

q part 1  gaining competitive advantage) No quick business re-configuration (flows) Lack of insight needed to prioritize Inefficient data collection for reporting and business intelligence (BI) The reality of adopting multiple and hybrid technologies for on-premises and cloud software Simplify by Leveraging Proven Plumbing Apparently, the abovementioned departed executives’ cardinal mistake (this is my own assumption, not the official statement by Infor) was their obsession with building the brand new so-called Read More
Is There Much More (Pro)Clarity In Microsoft’s BI Strategy Now? - Part 1
Tough times demand tough decisions and sacrifices even from seemingly untouchable corporations. Most of us were likely discouraged (if not necessarily

q part 1  total cost of ownership. Q: How does this announcement impact Microsoft Dynamics partners? A: The combination of Microsoft Office SharePoint Server (MOSS) with the monitoring and analysis capabilities of Microsoft Office PerformancePoint Server (MOPPS) represents an evolution of Microsoft’s BI offering, and we expect that partners will see an increase in the number of BI related opportunities going forward. Providing a clear financial planning and reporting product roadmap for Microsoft Dynamics Read More
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

q part 1  CRM from J to Q. Part 3 covers the Lexicon of CRM from R to Z. Read More
Infor24: Demystifying Infor’s Cloud Strategy - Part 1
Anyone that is still vociferously doubting and denying the future of cloud computing and its near-mainstream nature will sound as strange and nutty as some

q part 1  save them some money quickly, especially if the company has not taken the  virtualization  route yet. Public cloud computing is also safe for certain activities, such as evaluating new software. For many enterprises, public cloud computing is also appropriate for application development (and testing) and simulations (and modeling) that require extreme scalability and elasticity. Moreover, many enterprises are putting live production data, transactions, and workloads into the public cloud, as cloud Read More
The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures
This part discusses the causes of ill-fated implementation

q part 1  system is implemented and questions about the rationale of choosing the unsuitable system have started flying from all directions. Deterioration of supposedly well-implemented system, over time . For all the above reasons, and because it is human nature to disregard and put into oblivion all but a few mundane, repetitive practices, many enterprises systems gradually lose' their natively provided functionality, as users revert to previous workaround and sub optimal practices. For more information on this Read More
Curbing MESsy Shop Floor State of Affairs - Part I
Those that follow manufacturing-oriented enterprise applications have likely noticed for some time an uptick of conversations about the need to better integrate

q part 1  non-compliance leading to manual quality assurance (QA) processes, whereas continuous improvement efforts are floundering and remain unmeasured. In a nutshell, the hands-on plant people do not seem involved and are ironically not accountable for what they should be. The future state should logically be the inverse of the above, and the usual “first remedial step conclusion is to gather the glut of data from data historians and MES databases, and then decide what to do. But, without smart and intuitive Read More
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

q part 1  intended rewards. It is quite easy to jump into an outsource relationship, only to learn that you have selected the wrong partner, your internal processes are inadequate or your employees are unprepared to support and manage the relationships with your outsource provider. Companies must make sure they undertake a focused change management process that educates all of the company's employees to the rationale behind the decision, the approach, and strategy going forward. Unlike software that has features Read More
What Makes a Good White Paper Good... (part three)
Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader's interest

q part 1  Makes a Good White Paper Good... (part three) Here is the third point in a series that looks at the key features to consider when writing an IT white paper... so that you not only get your reader's interest, but keep it. Are you part of the problem or part of the solution? Identifying a problem isn’t enough, no matter how much affinity is established with the reader (see previous post and Michael Stelzner's site ). The proposed solution must be both practical and clearly stated. If the solution Read More
Provia Proves Its Way To Success Part Two: Market Impact
From the moment an order is created, Provia Software’s ViaWare and ViaView suites aim at helping managers track orders in real time and make orders visible

q part 1  applications. It would be quite simplistic to state that Provia's stellar results regardless of a depressed selling environment and a skimping software buying behavior stem from the mere fact that it is a SCE vendor, and given the SCE market has been resilient and defying current sluggish IT sales. Yes, Provia, like its high-flying nemeses, Manhattan Associates (see Logistics.com Becomes The Newest Of Manhattan Associates), RedPrairie (see RedPrairie - New Name For A Brave New Value Proposition Paradigm Read More
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

q part 1  to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More
Top 10 Reasons For Having A Project Kickoff - Part I
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't

q part 1  and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't miss this excellent opportunity to get across important communications and establish the tone for the project. This article discusses the 10 objectives of a project kickoff meeting, how to achieve them, and templates for presenting them. In Part I, the first three reasons are discussed but you will be left on the edge of your seat in anticipation of Read More
A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

q part 1  11 countries. The relatively quiet acquisition of Avere Inc. , based in Mountain View, California (US), gave Manhattan distributed order management (DOM) capabilities. As pointed out earlier on, Manhattan has been investing substantially in R&D, and since 2006 multichannel DOM capabilities have been part of  Manhattan’s Supply Chain Process Platform (SCPP). Functional DOM capabilities are roughly equivalent to those of Sterling Commerce that were explained in TEC ’s recent research article Read More
Deltek's Second Bite at the IPO Cherry (Part II)
Well, a few months after Part I of this blog post was published, which focused on Deltek's pre-New Mountain Capital private equity investment era, the time has

q part 1  minimized through quantitative and qualitative risk analysis (e.g., risk registers, histograms,  completion probability tables, cost probability tables, etc.). Additionally, integrated earned value data gathering, analysis and reporting reduces compliance risks, while cost overruns can be eliminated through more accurate schedules and resource management. Finally, a scaleable multi-user/project platform should standardize best practices and drive enterprise value, visibility, project velocity and Read More
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