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Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » putting salesforce


Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

putting salesforce  service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud solutions including mobile communities, mobile chat, and knowledge base. Salesforce1 Service Cloud, salesforce.com’s customer service platform, is Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

putting salesforce  product. SAP is definitely putting the pedal to the metal when it comes to not only a social media strategy, but also social media execution.   Oracle— The Oracle Social Network (OSN) is the heart of social collaboration in the cloud for Oracle. OSN provides all the social capabilities that enable businesses to be more productive when using Oracle cloud solutions including the Sales, Marketing, Social, and Service Cloud solutions. OSN is also pre-integrated with the Oracle Fusion applications. The Read More...
Deltek and Maconomy: Gearing Up for the Global Service Economy?
Both the “old” Deltek (pre-2005) and “new” Deltek (from 2005 on) have not been strangers to acquisitions, but these were largely well thought-out and

putting salesforce  use a sports analogy, putting together two transatlantic PSA leaders (stars) on the same team should bode well for making a world championship combination. However, one should always beware of possible personality clashes in terms of who should be the alpha male in the house (think of Kobe Bryant and Shaquille O’Neal’s love-hate relationship within the LA Lakers winning era in the early 2000s).  Moreover, to remain on the sports analogy, Deltek and Maconomy should watch for new PSA “draft Read More...
Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell
Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting

putting salesforce  it with systems. That’s putting a lot of pressure on the people that are left, just to get their daily tasks done. They no longer have time to think holistically and be forward thinking about how they can improve this process for themselves, for the organization, and for the end users who have to execute these processes. Second, more business applications will be building workflow engines and BPM capabilities into their applications. I could see it being a requirement for HR, sales, or finance Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

putting salesforce  enterprise applications’ shortcomings of putting the onus on users to hunt for information. The result of using Chatter is a context that is richer, more relevant, and pushed out to users, as compared to a rudimentary context that had been provided previously and that users had to look for. Moreover, Salesforce Chatter humanizes end users and shows us a smarter and more empowered way of collaboration. It does this by adopting the Facebook/Twitter broadcast paradigm, whereby its feed resembles the home Read More...
Content Security for the Next Decade
The need to share information is greater than ever, with increasingly complex company-wide processes. The movement of digital data, both within a company and

putting salesforce  of the competition by putting the technology in place that allows you to share content widely, but safely. Read More...
SAP Trying to Jam Dreamforce 2013’s Social Noise
Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to

putting salesforce  Trying to Jam Dreamforce 2013’s Social Noise Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best features of former SuccessFactors Jambok and SAP StreamWork offer Read More...
Reinventing the Business Workspace
A new, connected way of working is breaking down the old, functional silos of activity that kept workers isolated in their desktop cubicles. Rippling across the

putting salesforce  the Business Workspace Salesforce for Google™ Apps reinvents the business workspace for the Web-connected enterprise, showing how on-demand applications can combine to create productive, adaptable information sharing and workflow. Source : Salesforce Resources Related to Reinventing the Business Workspace : Workspace (Wikipedia) Reinventing the Business Workspace Business Workspace is also known as : Business Workspace Support , Build Workspace , Business Workspace , Collaborative Workspace Read More...
Performance-driven Learning: Putting the Horse before the Cart to Lead Organizational Growth - Talent Management
Automating employee development based on performance objectives with integrated talent management technology. Organizations are turning to talent management

putting salesforce  driven Learning: Putting the Horse before the Cart to Lead Organizational Growth - Talent Management Automating employee development based on performance objectives with integrated talent management technology. Organizations are turning to talent management suites to link strategic functions such as goal alignment, performance management, competencies, compensation, development, and succession planning. Read More...
TIBCO''s tibbr 4 and Enterprise Social Graph API
Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO''s tibbr is only 18 months old but already used by a

putting salesforce  s tibbr 4 and Enterprise Social Graph API Salesforce Chatter, Jive Software, Saba People Cloud, Microsoft Yammer, etc. are getting some company. TIBCO''s tibbr is only 18 months old but already used by a million people in 104 countries, 56 percent of them on smartphones. Users can mark their affinities (likes), post updates, and handle files in TIBCO’s social offering. With tibbr, users can follow anything and support everything, while corporate IT departments control issues such as security, Read More...
War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

putting salesforce  Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It? Salesforce.com: On-demand in Demand Salesforce.com (NYSE: CRM), sometimes informally referred to as SFDC, has come a long way since introducing its on-demand customer relationship management (CRM) service in February 2000. One of the keys to its success was its self-described guiding design principles for Salesforce.com''s software as a service (SaaS)—see What Is Software as a Service? ), which will be referred to as service Read More...
Introducing Work.com
Also today at Dreamforce, Salesforce announced Work.com,

putting salesforce  Work.com Also today at Dreamforce, Salesforce announced Work.com, a social performance management platform that helps companies align, motivate, and drive performance . Salesforce partners with Workday, an important player in the HCM market, to offer functionalities meant to support and motivate sales and service teams. The system facilitates the communication and instant feedback between employees that work toward achieving common goals. In addition, employee performance can be Read More...
Assessing FinancialForce.com’s Early Years
FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to

putting salesforce  FinancialForce.com’s Early Years When an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer join forces, their offspring stands to develop faster than a typical fledgling start-up, and such is the case with FinancialForce.com . Formed in September 2009 as a joint venture between UNIT4 Business Software and salesforce.com (and initially called CODA 2go ), the young software company focuses solely on building cloud business applications (w Read More...
SalesForce.com Enterprise Edition
Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation

putting salesforce  salesforce com enterprise edition,salesforce enterprise edition,salesforce crm,salesforce sfa,salesforce pricing,salesforce solutions,salesforce developer edition,salesforce management,salesforce com enterprise edition,salesforce,salesforce automation,salesforce software,sales force crm,crm solution provider,call center crm solutions,sales force Read More...
Winning your market with messaging that matters
Positioning Part 1: Putting a wet finger into the windThere is nothing more important to the success of your venture than proper positioning—at every step of

putting salesforce  Positioning Part 1 : Putting a wet finger into the wind There is nothing more important to the success of your venture than proper positioning—at every step of your marketing and sales process. I see positioning as not just a branding exercise, but a powerful tool in the nuts and bolts of campaign creation and process. My own definition: “Positioning” is what you CHOOSE to say about anything —your product, service, sales call, or girlfriend. Let''s start with a background story: Years ago, working Read More...

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