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 putting salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » putting salesforce

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

putting salesforce  service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud solutions including mobile communities, mobile chat, and knowledge base. Salesforce1 Service Cloud, salesforce.com’s customer service platform, is Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid. To be frank, Marc Benioff, salesforce.com’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he

putting salesforce  enterprise applications’ shortcomings of putting the onus on users to hunt for information. The result of using Chatter is a context that is richer, more relevant, and pushed out to users, as compared to a rudimentary context that had been provided previously and that users had to look for. Moreover, Salesforce Chatter humanizes end users and shows us a smarter and more empowered way of collaboration. It does this by adopting the Facebook/Twitter broadcast paradigm, whereby its feed resembles the home Read More

RevvyCPQ


Sales and price quoting should never be the bottleneck to more revenue. Quick quotes, complex configurations, pricing analytics made easy and just a click away. In order to close the business for sales, you have to ask for the order. The problem is that putting together a simple approved price quote using traditional CPQ (Configure, Price, Quote) solutions can be very complex for sales users. We invested a lot of effort in designing a user experience so intuitive, it requires no training. Sales users love that. They can jump right in and immediately configure quotes for their eager customers.  At Model N, making CPQ easy is what we do. In fact, in independent testing, REVVY CPQ was preferred 4-to-1 by sales professionals.* We believe SaaS solutions need to be simple yet powerful.  • Built on Force.com, Built with the Sales user in mind, Built to drive Revenue. • CPQ that is so user friendly and pleasing to the eye • 100% Native on Force.com…and more. We also chose Salesforce as our development platform because we wanted you to configure your quotes in something you already use every day. Being “Native” on Force.com means that we can leverage the data and workflows you already have set-up in Salesforce.com. *Study conducted by a leading user experience research and usability testing firm. Research commissioned by Revvy CPQ July 2013.

putting salesforce  The problem is that putting together a simple approved price quote using traditional CPQ (Configure, Price, Quote) solutions can be very complex for sales users. We invested a lot of effort in designing a user experience so intuitive, it requires no training. Sales users love that. They can jump right in and immediately configure quotes for their eager customers.  At Model N, making CPQ easy is what we do. In fact, in independent testing, REVVY CPQ was preferred 4-to-1 by sales professionals.* We Read More

Deltek and Maconomy: Gearing Up for the Global Service Economy?


Both the “old” Deltek (pre-2005) and “new” Deltek (from 2005 on) have not been strangers to acquisitions, but these were largely well thought-out and appetizing (“nip in”) purchases of smaller companies that had either an attractive piece of technology or install base (or both). However, in early June 2010, immediately after its Insight 2010 user conference, Deltek

putting salesforce  use a sports analogy, putting together two transatlantic PSA leaders (stars) on the same team should bode well for making a world championship combination. However, one should always beware of possible personality clashes in terms of who should be the alpha male in the house (think of Kobe Bryant and Shaquille O’Neal’s love-hate relationship within the LA Lakers winning era in the early 2000s).  Moreover, to remain on the sports analogy, Deltek and Maconomy should watch for new PSA “draft Read More

Bonitasoft, Part 2: Interview with Marketing VP Mac McConnell


Part 1 offered some background on Bonitasoft, provider of open source business process management (BPM) software, and highlighted its approach of targeting process owners.To further flesh out Bonitasoft’s value prop, we recently talked to Mac McConnell, Bonitasoft’s vice president of marketing. He is responsible for all aspects of global marketing, including brand awareness, communications, demand

putting salesforce  it with systems. That’s putting a lot of pressure on the people that are left, just to get their daily tasks done. They no longer have time to think holistically and be forward thinking about how they can improve this process for themselves, for the organization, and for the end users who have to execute these processes. Second, more business applications will be building workflow engines and BPM capabilities into their applications. I could see it being a requirement for HR, sales, or finance Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

putting salesforce  com Wants to Help You Transition to a Customer Company Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software powerhouse. Whether one likes salesforce.com CEO Read More

Infinium Putting its Cards on the Table


On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many significant new offerings at Infinium World 2000, held at the MGM Grand Resort in Las Vegas.

putting salesforce  Putting its Cards on the Table Infinium Putting its Cards on the Table P.J. Jakovljevic - May 10, 2000 Event Summary On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many significant new offerings - including Web applications, application service provider (ASP) offerings, customer relationship management (CRM) and e-business solutions - at Infinium World 2000, its 15th annual customer conference. More than 1,300 customers and Read More

Business Continuity: Are You Always Open for Business?


Limited resources dictate that most midsize companies must support business continuity at the lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more.

putting salesforce  lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more. Read More

Salesforce Supercharged: Our Expert Tips


All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider.

putting salesforce  Supercharged: Our Expert Tips All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More

Salesforce.com Expands into SAP’s Turf


Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering innovation.

putting salesforce  industry watch, salesforce.com, salesforce1, cloud crm, dach, data centers Read More

Infor Will Launch Interaction Advisor on the Salesforce Platform


Infor will make its Epiphany Interaction Advisor available to Salesforce Platform users. Infor's Interaction Advisor assists customer-facing professionals with guessing client behavior and future purchases by creating a real-time customer profile. Client profiles are constructed from a collection of historical, personal, and contextual data. Furthermore, the Interaction Advisor employs real-time

putting salesforce  Will Launch Interaction Advisor on the Salesforce Platform Infor will make its  Epiphany Interaction Advisor available to Salesforce Platform  users. Infor''s Interaction Advisor assists customer-facing professionals with guessing client behavior and future purchases by creating a real-time customer profile. Client profiles are constructed from a collection of historical, personal, and contextual data. Furthermore, the Interaction Advisor employs real-time predictive analytics and cross-channel Read More

Charting a New Course in Effective Distribution Supply Chain Management


Wholesale distributors that pursue growth while neglecting supply chain effectiveness are putting their long-term survival at risk—usually for no good reason. Supply chains have gained complexity in recent years, but solutions for achieving supply chain management (SCM) effectiveness have become both more accessible and easier to deploy. Learn how these solutions can help your company overcome its SCM challenges.

putting salesforce  profitability? Strategies for success Putting strategies into action Solutions rise to the challenge About Infor   Executive overview Supply Chain Management (SCM) is back with a vengeance for distributors operating today. And, while the primary reasons for pursuing supply chain effectiveness continue to be lowered operating costs, improved customer service and increased profitability, the complexities and challenges within today''s marketplace have dramatically altered the strategies needed to achieve Read More

Kronos Prepping For Next Growth Phase


Two more investors putting their money into Kronos—opportunity for huge growth ahead. Get the details in P.J.'s post.

putting salesforce  industry watch, kronos, workforce management, wfm, hcm, hr Read More

Putting the "I" in CRM Series 1: The Impact to the Sales Team


Customer relationship management (CRM) has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to managers, not the reps that use them daily. Learn how CRM designed for the individual benefits the entire sales organization from increased data quality to more predictable revenue pipelines.

putting salesforce  the I in CRM Series 1: The Impact to the Sales Team Customer relationship management (CRM) has long been seen as a must-have sales tool. However, much of the value of traditional CRM accrues to managers, not the reps that use them daily. Learn how CRM designed for the individual benefits the entire sales organization from increased data quality to more predictable revenue pipelines. Read More

Red Hat’s OpenShift PaaS: Traction Update


At the recent AWS:REINVENT 2013 conference, Red Hat made two announcements about its OpenShift platform-as-a-service (PaaS) offering. Red Hat has expanded its commercial public PaaS to 14 new Eurozone countries, making OpenShift Online available in more than 30 countries. Additionally, with this announcement Red Hat is lowering OpenShift Online’s gear/hour pricing by 50 percent and providing

putting salesforce  Hat’s OpenShift PaaS: Traction Update At the recent AWS:REINVENT 2013 conference, Red Hat made two announcements about its OpenShift platform-as-a-service (PaaS) offering. Red Hat has expanded its commercial public PaaS to 14 new Eurozone countries , making OpenShift Online available in more than 30 countries. Additionally, with this announcement Red Hat is lowering OpenShift Online’s gear/hour pricing by 50 percent and providing additional gear sizes to host larger applications. The initial phase Read More