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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » putting salesforce crm


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

putting salesforce crm  Outsourced Sales Solution , Putting Salesforce , Sales Training Sales Effectiveness Audits , Sales Force Automation , Sales Force Login , Sales Force Effectiveness , Sales Force Training , Sales Force Compensation , Sales Force Structure , Inventory Control Sales Processing , Sales Force Motivation , Salesforce Ideaexchange , Term Sales Force Automation , Salesforce com Integrates , Salesforce Mobile , Sales Assessments Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Read More
UNIT4: The (Largely) Untold Story - Part 1
February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by UNIT4

putting salesforce crm  signal that Salesforce.com is putting its weight behind SaaS accounting as a market, which has not long been the case. Not that long ago I remember the vendor’s senior executive telling me how NetSuite ’s strategic error might be its attempt to offer on-demand  accounting , since “bean-counters will not easily jump on the SaaS bandwagon.” Indeed, the SaaS CRM pioneer and leader has long stayed away from the market for finance and accounting applications and solutions, as one of the toughest Read More
UNIT4: The (Largely) Untold Story - Part 2
Part 1 of this series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to

putting salesforce crm  UNIT4 has been lately putting a lot more “oomph” behind the product in terms of a revamped marketing strategy and new marketing investment.  Following the work the company has done in aligning Agresso Business World (ABW) and CODA messaging  there were some key announcements in late 2009 that gave CODA the focus it needs. Incidentally, the percentage of CODA staff that moved to FinancialForce.com was tiny, and of course they have almost all already been exclusively focused on CODA 2go for the last Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

putting salesforce crm  service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud solutions including mobile communities, mobile chat, and knowledge base. Salesforce1 Service Cloud, salesforce.com’s customer service platform, is Read More
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

putting salesforce crm  product. SAP is definitely putting the pedal to the metal when it comes to not only a social media strategy, but also social media execution.   Oracle— The Oracle Social Network (OSN) is the heart of social collaboration in the cloud for Oracle. OSN provides all the social capabilities that enable businesses to be more productive when using Oracle cloud solutions including the Sales, Marketing, Social, and Service Cloud solutions. OSN is also pre-integrated with the Oracle Fusion applications. The Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

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SAP CRM
SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale

putting salesforce crm   Read More
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso''s post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC''s

putting salesforce crm   Read More
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

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Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

putting salesforce crm   Read More
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

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Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

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CRM: Big is Not Always the Best
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise

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TEC 2011 CRM Buyer''s Guide
The new TEC 2011 CRM Buyer''s Guide makes it easy.

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