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 public policy center

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » public policy center

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

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Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

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Meeting the Challenge: Planning for IFRS Conversion


Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

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MicroStrategy Manages Your Customer Relationships And Its Own


MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction.

public policy center  to cancel a secondary public offering scheduled in the first half of 2000 and had a negative impact on 2Q00 sales. In the midst of this brouhaha the company released MicroStrategy 7 and eCRM 6 in April. Three months later eCRM 7 beta -- a 100% re-write over eCRM 6 -- was released. Combined with the new pricing model and WebStore these product updates are surely spreading resources thin across the organization. The company has also put a freeze on hiring and reduced its workforce by 10%, primarily through Read More

What Small Businesses Need to Know in Today’s Regulatory Environment


Today, entrepreneurs running small-to-medium sized businesses face daunting tasks that just a few years ago were not existent. The complexities of the business world have created new risks, a myriad of regulations, and complex reporting requirements that can overwhelm any organization. Owners and managers of all enterprises, even smaller private businesses, need to be cognizant of both the spirit and the letter of the law. How does a smaller organization, with limited resources, cope with all of this? How do they stay abreast of the additional changes that are on the way? In this guide, Pete Russo of the Entrepreneurial Management Institute at the Boston University School of Management outlines the pitfalls and steps, but also looks at effective solutions for private companies.

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TEC Launches Merchandising Systems Evaluation Center to Help Retailers Select Software


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) launches its Merchandising Systems Evaluation Center to help companies select the software solutions they require for their specific business requirements.

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Ring the Bell: Tableau Goes Public


Sporting a brand new stock symbol (NYSE: DATA), Tableau Software, the Seattle-based analytics and visualization software provider announced the pricing of its initial public offering of its 8.2 million Class A shares. At a public price of $31 per share, 5 million shares are being offered by Tableau Software and 3.2 million shares are being offered by other selling stockholders. Acting as lead

public policy center  the Bell: Tableau Goes Public Sporting a brand new stock symbol (NYSE: DATA), Tableau Software, the Seattle-based analytics and visualization software provider announced the pricing of its initial public offering of its 8.2 million Class A shares. At a public price of $31 per share, 5 million shares are being offered by Tableau Software and 3.2 million shares are being offered by other selling stockholders. Acting as lead joint book-running managers for the offering are Goldman, Sachs & Co and Morgan Read More

PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector


PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline their source-to-contract and purchase-to-pay processes to achieve better value and control. The most recent win was at the Flintshire Council,  and now 20 out of 22 local authorities in Wales use PROACTIS.  Also recently, Newham

public policy center  Solutions Ruling the UK Public Sector PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline their source-to-contract and purchase-to-pay processes to achieve better value and control. The most recent win was at the Flintshire Council,  and now 20 out of 22 local authorities in Wales use PROACTIS.  Also recently, Newham Council chose PROACTIS Purchase-to-Pay, and that selection reportedly went through Read More

The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

public policy center  pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More

Automation for the New Data Center


Data centers are squeezed by a variety of pressures, such as power consumption, heating, ventilating, and air conditioning (HVAC) requirements, new servers, human error, patching, asset tracking, and more. On top of this, you have to keep up with dynamically changing business requirements. One of the key ways you can address these dilemmas, however, is through server consolidation using virtualization.

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Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

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Data Center Projects: Advantages of Using a Reference Design


It is no longer practical or cost-effective to completely engineer all aspects of a unique data center. Re-use of proven, documented subsystems or complete designs is a best practice for both new data centers and for upgrades to existing data centers. Adopting a well-conceived reference design can have a positive impact on both the project itself, as well as on the operation of the data center over its lifetime. Reference designs simplify and shorten the planning and implementation process and reduce downtime risks once up and running. In this paper reference designs are defined and their benefits are explained.

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Hosted Contact Center Solutions Comparison Guide


Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center.

public policy center  VoIP phone system, business phone systems, voice over Internet protocol, VoIP system, compare business phone systems, hosted contact centers guide, hosted contact centers for SMBs, business call center solution Read More

Bring Your Own Device (BYOD) Policy Guidebook


Whether yours is a large multinational organization, a midsize regional company, or anything in between, you should consider implementing bring your own device (BYOD) policies that meet your company’s specific needs. Any decisions about your policies should be made by your executive management, IT, HR, finance, and legal teams. It is important that your decisions fit your company needs, meet your financial goals, and consider the security, legal, regulatory, tax, and other requirements that exist in the countries where you do business. This policy guidebook will answer common questions and help you through your policy development process.

public policy center  Your Own Device (BYOD) Policy Guidebook Whether yours is a large multinational organization, a midsize regional company, or anything in between, you should consider implementing bring your own device (BYOD) policies that meet your company’s specific needs. Any decisions about your policies should be made by your executive management, IT, HR, finance, and legal teams. It is important that your decisions fit your company needs, meet your financial goals, and consider the security, legal, regulatory, Read More

How to Do It Right: Setting Up an Offshore Development Center


Although IT outsourcing can result in cost savings of up to 60 percent, you’re not as likely to see that return if you don’t have an offshore development center (ODC). This team of programmers and developers, hand picked to complement your skill-set and culture, works on your behalf at the service provider’s site, and can be a seamless extension of your IT department. Learn more about the benefits of setting up an ODC.

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