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Documents related to » public policy center


Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies
Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public

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Meeting the Challenge: Planning for IFRS Conversion
Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will

public policy center  ifrs pdf | ifrs public sector | ifrs reporting | ifrs sme | ifrs standards | ifrs training | international accounting | international accounting standard | international accounting standards | international accounting standards board | international finance reporting standard | international finance reporting standards | international financial accounting standards | international financial reporting | international financial reporting standards | international financial reporting standards and gaap | Read More...
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

public policy center  Company Policy Email | Public Policy Center | Public Policy | Acceptable Use | Acceptable Internet Use | IT Security Policy | Internet Usage | Email Usage Policy | Customer Service Manager | Customer Service Skills | Customer Service Resume | Customer Service Training | Customer Service Department | Customer Service Order | Customer Service Telephone | Excellent Customer Service | Customer Service Representative | Customer Service Excellence | Customer Support | Customer Contact | Satisfaction Service | Read More...
Information Security 101: an Introduction to Being Compliant and Protecting Your Assets
E-mail, Internet access, and collaborative tools (whether a phone system’s conferencing capabilities, or document-sharing applications) are “must-haves” for

public policy center  in the face of public disclosure of your compliance violations. It follows, then, that one of the first steps in boosting your security measures is to create a security and compliance policy. This internal policy should be a working document that clearly states your company’s security and data classification policies, (and that includes, depending on your industry or business activities, a functional definition of intellectual property). Once that’s done, you need to make sure all employees know Read More...
Managing Encryption Keys: Best Practices for Ensuring Data Recoverability
Heightened awareness of vulnerabilities in sensitive stored data has resulted in the increased application of encryption technology. To secure data at rest, a

public policy center  Private Encryption Keys | Public Private Encryption Keys | Public Encryption Keys | Public Key Encryption | Public Private Keys | Reporting Services Encryption Keys | Security Encryption | Store Encryption Keys | Symmetric Keys | Symmetrical Key Encryption | Types of Encryption Keys | View Encryption Key | Web Encryption Key | Wep Encryption Keys | Public-Key Cryptography | Encryption Keys Concepts | Data Center Encryption | Data Encryption Requirements | Secure Key Manager | Procedures Encryption Keys | Read More...
Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

public policy center  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
Business Application Research Center
Business Application Research Center (BARC) is a software industry analyst firm. BARC@s specializations include data management and business intelligence. The

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Monitoring Physical Threats in the Data Center
Common methods for monitoring the data center environment date from the days of centralized mainframes, and include such practices as walking around with

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Webtrends Launches Action Center
The digital intelligence solutions vendor Webtrends has introduced the Action Center platform supported by Webtrends Streams, a streaming architecture pushing

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Why Group Policy Matters for Servers
Administrative errors can and do happen, but native tools do little to aid administrators in this area. While Microsoft’s Group Policy Management Console (GPMC)

public policy center  Group Policy Matters for Servers Administrative errors can and do happen, but native tools do little to aid administrators in this area. While Microsoft’s Group Policy Management Console (GPMC) is a great tool for managing group policy, it has its limitations. Discover how to implement best-practice approaches to help successfully extend the deployment of group policy to your server security settings, while reducing costs and minimizing errors. Read More...
Data Center Economics: Analyzing Challenges and Opportunities
In order to meet data center challenges, organizations must take measures to consolidate data centers and look at outsourcing arrangements and alternate models

public policy center  datacenter,outsourcing,big data,IT spend,software Read More...
Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

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