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ERP for Services (Non-manufacturing)
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Documents related to » project management service pm


How Project Portfolio Management Can Deal a Winning Hand to the SMB Project Manager
Project portfolio management (PPM), once a solution only larger organizations could afford, enables companies to analyze, recommend, authorize, activate

project management service pm  The AMA Handbook of Project Management (2nd edition), PPM, when used to its full potential, can assist organizations to realize the following goals: an estimated 20–30 percent reduction in the time it takes to develop new products significant improvement in completing projects on time and on budget improvements in research and development (R&D) productivity How Organizations Should Support PPM To support a PPM system, organizations must have an internal process for each of the following: 1. Governance Read More
Project Management Office: Framework Strategy
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of

project management service pm  in the utilization of project management best practices to improve their project outcomes by establishing a centralized project management office (PMO) framework strategy. Typically, most large corporations drive their IT initiatives in a silo fashion, by department or division, using the project management standards, guidelines, tools, and techniques of their own choosing. Often each of these silos maintain their own PMO, frequently referred to as satellite project management offices. An Read More
Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

project management service pm  Itil Products | Itil Project Management | Itil Questions | Itil Release Management | Itil Roadmap | Itil Roles | Itil Security | Itil Security Management | Itil Service | Itil Service Catalog | Itil Service Delivery | Itil Service Desk | Itil Service Level | Itil Service Level Agreement | Itil Service Level Management | Itil Service Management | Itil Service Strategy | Itil Service Support Module | Itil Service Support Modules | Itil Services | Itil SLA | Itil SLA Management | Itil Software | Itil Read More
Better Performance Management for Service Companies
It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that

project management service pm  with a performance management project, I came across an e-book that addresses the specific issue of measuring service performance. Metrics Maneuvers: A Strategic Approach to Tracking and Analyzing Key Performance Indicators for Service-Centric Organizations  [PDF], by Tony Petrucciani, CEO of Single Source Systems , was written under that company’s umbrella and sponsorship; however, this is a valuable book for those organizations looking to measure service performance, which has become increasingly Read More
Field Service Management (FSM) RFI/RFP Template
Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and

project management service pm  Service Management (FSM) software project. Use this template to gather your Field Service Management (FSM) requirements, build RFIs and RFPs, and track the progress of your software implementation. Gather Your Field Service Management (FSM) Requirements Quickly and Effectively Identify and prioritize the features and functions you need instead of building a list from scratch. Easily add your company''s unique Field Service Management (FSM) requirements. Find out what features and functions vendors Read More
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

project management service pm  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More
Pathways Materials Management, Financial Management
PDG Group Model 828

project management service pm  Materials Management, Financial Management PDG Group Model 828 Read More
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

project management service pm  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

project management service pm  need for IT resources projected future workforce needs Special attention should be given to specific workforce issues that may enhance adoption and use of the software. Evaluate the current culture and technology use within your organization and develop strategies for change management. Be prepared for resistance to change and make sure to have a highly visible champion that is respected within the organization to ensure the success of the ESS/MSS solution. DETERMINING YOUR SELF-SERVICE OBJECTIVES There Read More
Enhancing Governance, Risk, and Compliance through Effective Access Risk Management
Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most

project management service pm  Governance, Risk, and Compliance through Effective Access Risk Management Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most organizations are reactive rather than proactive when it comes to undertaking a risk management initiative. Leading companies identify building a risk-aware culture as a key strategy. Read on to find out more about ways to enable effective access risk management. Read More
Configuration Management Simplified
The recently standardized NETCONF configuration management protocol, with the NETCONF-oriented data modeling language called YANG, can simplify network

project management service pm  Management Simplified The recently standardized NETCONF configuration management protocol, with the NETCONF-oriented data modeling language called YANG, can simplify network configuration management. Learn how the two technologies work, and how they can be used to support transactional capabilities and rollback management—so next-generation configuration management systems are simpler and more understandable than current systems. Read More
Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

project management service pm  among the various innovative options/projects to ensure that a maximum yield is realized against acceptable risks; there is a good fit between the projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management. Read More
Human Capital Management
pdg group 1243

project management service pm  Capital Management pdg group 1243 Read More
Dell KACE Remote Management with Intel vPro Technology
With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE

project management service pm  KACE Remote Management with Intel vPro Technology With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE agents are not running, or the system is blue-screened, or has hardware or startup issues. This paper details how Dell KACE Appliances can be integrated with the Intel vPro technology to offer effective remote system management and recovery. Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

project management service pm  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More

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