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 project management service pm

Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » project management service pm

How Project Portfolio Management Can Deal a Winning Hand to the SMB Project Manager


Project portfolio management (PPM), once a solution only larger organizations could afford, enables companies to analyze, recommend, authorize, activate, expedite, and monitor projects. In recent years, however, small to medium businesses have been able to benefit from PPM too, through software-as-a-service models of this tool.

project management service pm  The AMA Handbook of Project Management (2nd edition), PPM, when used to its full potential, can assist organizations to realize the following goals: an estimated 20–30 percent reduction in the time it takes to develop new products significant improvement in completing projects on time and on budget improvements in research and development (R&D) productivity How Organizations Should Support PPM To support a PPM system, organizations must have an internal process for each of the following: 1. Governance Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

project management service pm  | Critical Success Factors Project Management | Critical Success Factors Sales | Critical Success Factors Software | Critical Success Factors Strategic | Critical Sucess Factors | Critical to Process | Critical to Quality | Critical to Quality CTQ | Critical to Quality Definition | Critical to Quality Examples | Critical to Quality Metrics | Critical to Quality Requirements | Critical to Quality | Critical to Quality | Critical-to-Quality CTQ | Critical-to-Quality CTQ | Critical-to-Quality CTQ Metric | Read More

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

project management service pm  Itil Products | Itil Project Management | Itil Questions | Itil Release Management | Itil Roadmap | Itil Roles | Itil Security | Itil Security Management | Itil Service | Itil Service Catalog | Itil Service Delivery | Itil Service Desk | Itil Service Level | Itil Service Level Agreement | Itil Service Level Management | Itil Service Management | Itil Service Strategy | Itil Service Support Module | Itil Service Support Modules | Itil Services | Itil SLA | Itil SLA Management | Itil Software | Itil Read More

Better Performance Management for Service Companies


It’s been my experience in the business intelligence (BI) and business performance management (BPM) fields—and I’m sure it’s true in other software areas—that one of the most difficult tasks of all is to put theory into practice. Business theories are usually not set in stone and need to be adjusted to reality, or modified to suit specific cases. This is particularly difficult in the measurement

project management service pm  with a performance management project, I came across an e-book that addresses the specific issue of measuring service performance. Metrics Maneuvers: A Strategic Approach to Tracking and Analyzing Key Performance Indicators for Service-Centric Organizations  [PDF], by Tony Petrucciani, CEO of Single Source Systems , was written under that company’s umbrella and sponsorship; however, this is a valuable book for those organizations looking to measure service performance, which has become increasingly Read More

Field Service Management (FSM) RFI/RFP Template


Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality

project management service pm  Service Management (FSM) software project. Use this template to gather your Field Service Management (FSM) requirements, build RFIs and RFPs, and track the progress of your software implementation. Gather Your Field Service Management (FSM) Requirements Quickly and Effectively Identify and prioritize the features and functions you need instead of building a list from scratch. Easily add your company''s unique Field Service Management (FSM) requirements. Find out what features and functions vendors Read More

deFacto Performance Management


The deFacto Performance Management product is a business performance management (BPM) solution that provides the tools and capabilities needed for business managers to quickly and easily model a business operation, design a performance-optimized operating plan based on that model, then monitor and manage that plan to the company’s strategic goals. Any business user with no technical knowledge or training can use deFacto’s Business Modeler to automatically build a high performance, multidimensional data model that reflects all of the financial attributes of any business operation. By applying deFacto’s what-if analysis and forecasting capabilities to that model, a business user can create a financial operating plan designed to optimize the financial performance of the business operations and consolidate data from any number of data sources. Then, using deFacto’s budgeting, analysis, reporting and dashboard capabilities, managers can, in real time, monitor and manage the operating plan and model so that it meets the business unit’s financial and operational goals. deFacto uses Excel and Web technologies as its primary user interfaces. It connects business users located anywhere to their company’s shared, high-performance SQLServer data warehouse hosted in a private or public cloud environment. It comes with prebuilt components for fast, easy, and cost-effective deployment.

project management service pm  Performance Management The deFacto Performance Management product is a business performance management (BPM) solution that provides the tools and capabilities needed for business managers to quickly and easily model a business operation, design a performance-optimized operating plan based on that model, then monitor and manage that plan to the company’s strategic goals. Any business user with no technical knowledge or training can use deFacto’s Business Modeler to automatically build a high Read More

Service-now.com


PDG Group Model974

project management service pm   Read More

Privileged User Management


IT managers feel overwhelmed with the rising tide of security threats they have to deal with in the face of an increasing regulatory burden. But they tend to overlook one particular area of IT security—the privileged access that they grant themselves or their colleagues in order to do their jobs. Learn how to make sure your IT systems are not impacted by the inadvertent or malicious actions of privileged users.

project management service pm  User Management IT managers feel overwhelmed with the rising tide of security threats they have to deal with in the face of an increasing regulatory burden. But they tend to overlook one particular area of IT security—the privileged access that they grant themselves or their colleagues in order to do their jobs. Learn how to make sure your IT systems are not impacted by the inadvertent or malicious actions of privileged users. Read More

A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

project management service pm  Leader in Service Management Tackles Multidimensional Growth Over the last few years, we have followed Servigistics on its quest to become a full-fledged service lifecycle management (SLM) platform. Founded in 1999, the company was initially a service parts planning and optimization (SPP/O) specialist, helping service organizations reduce service inventory levels while maintaining or improving fill rates and service level commitments. In 2004, Servigistics acquired ProfitScience , a then-leading provider Read More

Content Management System Pocket Guide


As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities.

project management service pm  Guide As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities. Read More

N-Tier Demand Management


The classic bull-whip effect means that the further a supplier is removed from the end consumer, the worse are the fluctuations in demand that they see. This has led many to recommend an n-tier approach to demand management, where everyone gets visibility to the end-customer demand at the same time. In practice, very few companies have been able to actually realize this vision. There are some practical approaches that a few leading suppliers deep in the supply chain are have taken to successfully mitigate the bull-whip effect.

project management service pm  deals (e.g., end-customer name, project name, size and type of deal, etc.). This data is factored into the forecasting scrubbing process to eliminate duplicate demand (see sidebar Rationalizing Demand Across Channels ). Getting salespeople to consistently enter this kind of data is not easy. It must be made nearly effortless, and part of their compensation should be based on consistency and accuracy in tracking large end-customer deals. Forecasting Your Customer''s Demand Beyond this, you should Read More

Employee Performance Management Problems


The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a company's goals. While there are no strong EPM vendors, European-based Cézanne Software is moving to broaden its appeal.

project management service pm  Performance Management Problems Evolution of EPM concept Rapidly changing trends in the local and global economy, the global movement of human capital, and outsourcing are causing businesses to look for ways to improve their competitive edge. Consequently, employee performance is becoming a key part of business strategy. Companies worldwide understand that employees are the most important component in business, and now growth is being driven by pressure to get more value from existing employees. Read More

The New Business of Business Leaders: Talent Management


In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.

project management service pm  New Business of Business Leaders: Talent Management In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful. Read More

IBM OpenPages Policy and Compliance Management


This video introduces the IBM OpenPages GRC Platform and, specifically, the Policy and Compliance Management module.

project management service pm  OpenPages Policy and Compliance Management Read More