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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » project management guide pm


A Project Manager''s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills

project management guide pm  Project Manager''s Guide to Business Performance Management As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction. Read More
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

project management guide pm  as business process analysis, project management and change management. 5. Negotiation: Closing the Deal After evaluating RFP results, onsite demonstrations and careful consideration of qualitative aspects you should be ready to make a vendor selection decision and negotiate a software contract. At this stage, you are generally advised to designate a preferred vendor solution and leave a back-up in the wings. It is wise to keep two vendors engaged as it is possible that during the contractual review that Read More
Podcast: A Project Manager''s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills

project management guide pm  To learn more about Project Management and Business Performance Management, please refer to our showcase , or explore related articles and white papers . Neil Stolovitsky: Thank you, Lyndsay, for joining us today. Business performance management [BPM] has recently gained popularity in areas such as [ human resources ] HR and sales. How is business performance management relevant to those working in project management? Lyndsay Wise : Business performance management is defined as the use of software to Read More
HR Executive''s Guide to Web 2.0: Cracking the Code for Talent Management
Find out in the Aberdeen report HR Executive''s Guide to Web 2.

project management guide pm  and provide visibility into work/project progress by dispersed teams. But what strategies, approaches, and best practices are these companies using to achieve these broad-based gains? Find out in the Aberdeen report HR Executive''s Guide to Web 2.0: Cracking the Code for Talent Management . You''ll learn what your organization can do to build a superior talent management program—from recruitment right through to succession planning. Download your PDF copy of HR Executive''s Guide to Web 2.0: Cracking the Read More
Reference Guide to Supply Chain Management (SCM) Features and Functions
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about

project management guide pm  categories. Specifically, you need project management utilities during design, sourcing, and manufacturing. The same is true for managing BOMs and managing cost. Infrastructure SRM is by nature an integrative function and requires the infrastructure to support that integration, as well as to manage the massive volume of related content, alerts, and data. SCM functions and features, submodule #5: demand management Promotion planning Promotion management systems allow your organization to plan promotions Read More
Enhancing Governance, Risk, and Compliance through Effective Access Risk Management
Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most

project management guide pm  Governance, Risk, and Compliance through Effective Access Risk Management Regardless of the size of the organization, embedding governance, risk, and compliance (GRC) management into all business process is imperative. But most organizations are reactive rather than proactive when it comes to undertaking a risk management initiative. Leading companies identify building a risk-aware culture as a key strategy. Read on to find out more about ways to enable effective access risk management. Read More
DSL Ltd. Selects IFS for Service Management
DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile

project management guide pm  Ltd. Selects IFS for Service Management DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider (to quick-serve restaurants, convenience stores, grocery stores, and independent businesses) for nearly a century, has chosen IFS Field Service Management and IFS Mobile Workforce Management , components of IFS’ Enterprise Service Management offering (which came from the acquisitions of Metrix and 360 Scheduling ). The firm intends to enhance its service Read More
The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is

project management guide pm  Channel Management Shuffle Introduction We''ve all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it''s trying to book a flight, find out the status of a flight, or check the status of an order Read More
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

project management guide pm  Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that once dominated the PPM marketplace must either shift Read More
Tag Management Delivers Multichannel Personalization
Today’s firms must personalize across multiple channels and across all parts of the customer life cycle to engage with their brands. Tag management technologies

project management guide pm  Management Delivers Multichannel Personalization Today’s firms must personalize across multiple channels and across all parts of the customer life cycle to engage with their brands. Tag management technologies have recently emerged as ways of overcoming the obstacles associated with multichannel personalization. Forrester Consulting was commissioned by Ensighten to conduct an online survey with 150 North American digital marketing decision makers at large companies across select industries to Read More
Project Management Communication: Part 3 of 3
In this final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to

project management guide pm  final installment of the Project Management Communication series, we look at a vital project management tool. This system has provided visibility to senior management, as well as justification for projects based on the expected value of each product in its planning stage, and in projects both in progress and completed. What Is Project Portfolio Management? Project portfolio management (PPM) is a resource system that permits an enterprise to collect (or document), maintain, and view information on the Read More
BLM-Buzzword Lifecycle Management
The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle

project management guide pm  Buzzword Lifecycle Management Executive Summary The information technology (IT) industry is alive with buzzwords (BW). The management of BW represents a significant area for improvement for both the BW users (BU) (for example, vendors, analysts, and consultants), BW consumers (BC) (mostly end-users), and BW fellow travelers (BFT) (for example, the media). BW lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry. What is a BW? A BW is a word or Read More
Warehouse Management Systems by the Numbers
When it comes to warehouse management systems (WMS), the stats are both shocking and thought-provoking. And although you don''t see these stats in the marketing

project management guide pm  Management Systems by the Numbers Warehouse Management Systems by the Numbers Featured Author - Ren Jones - September 22, 2006 Warehouses are built around numbers—from the facility''s square footage, to how many rows of racking it takes to stock the number of stock-keeping units (SKUs), all the way to the amount of orders processed through a facility in a day. This article takes the numbers associated with warehouse management systems (WMS) you don''t see in the marketing brochures or Read More
Dynamic Best Practices of Vulnerability Management
Vulnerability management, the discovery of vulnerabilities and assessment of the risk to the network, is a critical part of both the security and business

project management guide pm  methodology, desired deliverables and project schedule. Many Yankee Group clients combine advisory service memberships with a custom-consulting project, enabling them to augment our ongoing research with proprietary studies. Thousands of clients across the globe have engaged the Yankee Group for consulting services in order to hone their corporate strategies and maximize overall return. World Headquarters 31 St. James Avenue BOSTON, MASSACHUSETTS 02116-4114 T 617.956.5000 F 617.956.5005 Read More
N-Tier Demand Management
The classic bull-whip effect means that the further a supplier is removed from the end consumer, the worse are the fluctuations in demand that they see. This

project management guide pm  deals (e.g., end-customer name, project name, size and type of deal, etc.). This data is factored into the forecasting scrubbing process to eliminate duplicate demand (see sidebar Rationalizing Demand Across Channels ). Getting salespeople to consistently enter this kind of data is not easy. It must be made nearly effortless, and part of their compensation should be based on consistency and accuracy in tracking large end-customer deals. Forecasting Your Customer''s Demand Beyond this, you should Read More

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