Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.
project management guide pert
software design and development, project and general management for manufacturing, consulting and software companies. Cindy is the author of the original supply chain concept, Virtually Vertical Manufacturing, as well as the book ERP Optimization. Appendix A: Research Methodology Uring the month of January 2006, AberdeenGroup with Manufacturing Business Technology and the Association for Manufacturing Excellence (AME) examined Lean manufacturing philosophies, techniques, and technologies of 292