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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 project management approach it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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IT Governance and Project Portfolio Management: Vendor Delivers a Phase-based Approach


Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing IT governance, based on an organization's maturity.

project management approach it  has roots in the project management space. Founded in 1998, Pacific Edge delivers a web-based PPM solution focused primarily on the needs of internal IT departments. Its flagship solution, Pacific Edge Mariner , delivers IT governance through PPM and application portfolio management capabilities. In addition, Pacific Edge serves the new product development (NDP) space by offering product portfolio management capabilities. In terms of its target market, Pacific Edge has had the most success at the lower Read More

IT Vendor Management in Hard Economic Times


During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment (ROI) is realized quickly and business competitiveness is improved at lower cost. IT vendor management allows you to build a mutually beneficial relationship with your suppliers and service providers. Find out how.

project management approach it  Technology Advisory Council (TAC), Project Management Institute (PMI) and Technology Executives Networking Group (TENG) . On a community level, He is a School Board Member for the local Elementary District of 4000+ students. For further information, Contact: Al Uretsky, Managing Partner Estrella Partners Group, LLC Tel.: (623) 594-9283 auretsky@estrellapartners.com Web site: http://www.estrellapartners.com/ Table of Contents INTRODUCTION THE PROBLEM A BETTER WAY ABOUT ESTRELLA PARTNERS GROUP ABOUT THE Read More

Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


The most realistic and attainable approach to IT governance is a "lean" approach via project portfolio management (PPM). The lean approach requires a light footprint life cycle, rapid implementation of proven practices, and centralized data. It is based on simplicity and achievability, building on what works while establishing headroom for continuous improvement.

project management approach it  a “lean” approach via Project Portfolio Management (PPM) . The lean approach requires a light-footprint lifecycle, rapid implementation of proven practices, and centralized data. The lean approach is based on simplicity and achieve-ability, building on what works while establishing headroom for continuous improvement. SUB-ARGUMENT 1 In addition to “keeping the lights on,” IT delivers impact through projects; as a result, project performance impacts IT performance. SUB-ARGUMENT 2 The lean approach Read More

Keys to Implementing Project Portfolio Management


Project portfolio management (PPM) is a tool-supported process for optimally managing an organization’s “portfolio” of projects. And although PPM can provide real value, many organizations are finding PPM implementations difficult. However, there are key approaches that can increase your likelihood of success, as well as an effective step-by-step process for implementing PPM within your organization.

project management approach it  Portfolio Management Software , Project Management , Information Technology Project Management , Investment Portfolio Management , Product Portfolio Management , Portfolio Management Software , Portfolio Management Career , Finance Portfolio Management , Program Management , Portfolio Management Definition , Center Portfolio Management , Corporate Portfolio Management , Real Estate Portfolio Management , Portfolio Management Service , Portfolio Management Practices , Portfolio Management Index , Loan Read More

Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide the complete back-office systems preferred by many larger PSOs.

project management approach it  Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that once dominated the PPM marketplace must either shift Read More

PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report


PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

project management approach it  with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Demand Management




project management approach it  Management Read More

Blackboard Learn 9.1 for Learning Management Certification Report


Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

project management approach it  with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Epicor Shows Resilience When It Needs It The Most


By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that 'calamity is the touchstone of a brave mind' and that it remains in the mid-market leadership race.

project management approach it  company and financial analysts projected for software license revenue for Q2 2001, despite the uncertainty surrounding demand in the software market and general economic conditions. The software results were that much more impressive, given the sale of its Impresa and Platinum for Windows divisions (see Latest Development on Epicor''s Trying The Divestiture Tack ). Figure 1. More importantly, this was the first profitable quarter after the streak of seven consecutive losing quarters. Net income for Q2 Read More

Compliance, Not Conflict: From IT Security vs. IT Operations,


It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here.

project management approach it   Read More

CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

project management approach it  the plug on the project. So what message does that send to the organization? The customer is not central in importance? The organization cannot afford to be customer centric? Making CRM Tangible Deploying CRM technology does not make an organization customer centric or its customers more loyal. Without changing processes and attitude, deploying CRM is analogous to paving the cow paths or more accurately gilding the cow paths . Likewise, user organizations need to reject the notion that CRM is all Read More

Facilitating Compliance and Intelligent Information Management with Effective Database Management


Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be considered.

project management approach it  Compliance and Intelligent Information Management with Effective Database Management Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be Read More

How Integrated Facilities Management Software Automates Facilities Management


Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

project management approach it  Integrated Facilities Management Software Automates Facilities Management Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.” Read More

Business Process Management: A Crash Course on What It Entails and Why to Use It


Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise application integration (EAI).

project management approach it  so on. The Business Project Management Institute reports that an effective BPM strategy can reduce product design time by 50 percent, resulting in faster time-to-market, more competitive products, and increased revenue; reduce order time by 80 percent, leading to cost savings, improved customer satisfaction, and revenue gains; and help organizations achieve efficiency gains of 60 percent in call centers, resulting in improved asset management, reduced customer service costs, and improved customer Read More

Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent


In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent.

project management approach it  Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has developed to address them. Streamlining core processes and developing a business-focused talent strategy as well as using the right technology can help you simplify managing your people and building the best talent. Read More