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Software Functionality Revealed in Detail
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 program maintenance

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Documents related to » program maintenance

Use a Computerized Maintenance Management System to Improve Predictive Maintenance Performance


Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management or enterprise asset management system is useful tool to create a planned environment, help build accurate equipment history, and develop comprehensive analysis capability.

program maintenance  the most cost-effective maintenance program required (such as reactive, PM, or PdM)? A few of the more sophisticated CMMS packages will assist in determining and documenting some or all of the answers to these questions. Examples of the type of data collected and analyzed include the following: operating context for the asset being analyzed (e.g., a water cooling system maintains water between forty to forty-five degrees Fahrenheit twenty-four hours a day, seven days a week) functions of the asset (e.g., Read More

What Are the Support and Maintenance Options?


Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

program maintenance  ''s recently introduced amnesty program for S&M defectors from many older products that have previously changed too many owner vendors'' hands. Contrary to vendors'' warnings, the path of discontinuing S&M is often reversible by re-subscribing or relicensing the applications, and most vendors will allow an ex-user company to resume maintenance if it pays a penalty and upgrades to a supportable release level. Hence, users should be fully aware of this option before they make the final decision to discontinue Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

program maintenance  The One Stop Support program is designed to provide qualified independent software vendor (ISV) partners with a focused support infrastructure and better access to Oracle engineering resources. Now, in addition to the ability to provide seamless support of their own ISV application and the Oracle technology infrastructure it runs on, the idea for Oracle partners is to be able to provide customers with service for SAP R/3 applications that may [coexist] with their other Oracle-based applications. As part Read More

Maintenance Scheduling 101


Many organizations have tried to address their maintenance scheduling woes by introducing new and sometimes very advanced technologies. The reality is that trying to automate something that's broken will cause even more frustration and finger-pointing.

program maintenance  together an effective PM program with cross-functional communication so everyone is in the loop. By moving closer to this goal, organizations will become more proactive in their approach to maintenance. About the Author Lorne MacDonald has over twenty-seven years experience in maintenance and manufacturing, in various roles including contingency planning and scheduling, primarily for major pulp and paper companies. During the past six-and-a-half years at PopWare, MacDonald has been actively involved in Read More

Continuous Improvement Offers CMMS Maintenance Benefits


Computer maintenance management system (CMMS) packages are excellent tools for collecting, analyzing, and reporting data and can offer insight into a process’ problem. Critical success factors for the effective use for the CMMS involves clear support from management and measurable drivers involving time, quality, and cost.

program maintenance  barriers, the continuous improvement program must focus on simple and measurable drivers. The three most effective drivers are time, quality and cost. Tracking time How much time do you spend each day doing unproductive activities, such as waiting for someone to answer the phone, setting up an appointment or returning a defective item? In maintenance, reduction of cycle-time (the total time taken for completing a process) is an important means of improving productivity. The CMMS is an excellent tool for Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

program maintenance  fees. Furthermore, these standard program features will be available internationally, and will include a named, primary support engineer assigned to each client, as well as a thirty-minute engineer response time at no additional cost. Some may note that there is quite a similarity between the value propositions of Rimini Street and TomorrowNow (for detailed information on TomorrowNow, see Alternative Software Support and Maintenance Options ). The similarity is largely because of Rimini Street''s founder a Read More

The PLM Program An Incremental Approach to the Strategic Value of PLM


Companies that took an early adopter approach to PLM are beginning to show significant reductions in new product introduction lead times and to benefit from meaningful cost savings by executing a series of focused, high return projects

program maintenance  PLM Program An Incremental Approach to the Strategic Value of PLM The PLM Program An Incremental Approach to the Strategic Value of PLM Featured Author - Jim Brown - December 21, 2003 Introduction Product Lifecycle Management (PLM) is a business strategy that is beginning to gain wide acceptance. Companies that took an early adopter approach to PLM are beginning to show significant reductions in new product introduction lead times and to benefit from meaningful cost savings. The results from the early p Read More

Service Parts Planning for Maintenance Management


Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure your assets are functioning properly. One of the main challenges is finding the right spare part to repair your equipment. There are two facts that are certain in the enterprise asset management (EAM) world: 1. your equipment will break

program maintenance  Parts Planning for Maintenance Management Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure your assets are functioning properly. One of the main challenges is finding the right spare part to repair your equipment. There are two facts that are certain in the enterprise asset management (EAM) world: 1. your equipment will break sooner or later; and 2. it will eventually become obsolete. It is Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

program maintenance  value of its S&M programs. It is quite the opposite for many upper tier vendors that attempt to cover even thirty disparate industries while at the same time fiercely competing over the next generation of software platforms. These vendors use maintenance fees to fund new developments. Many customers realize that market battles over application architectures, new middleware, and SOA technology standards will take at least a decade to play out (see Architecture Evolution: From Web-based to Service-oriented Read More

How to Overcome SQL Server Maintenance Challenges


For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to manage SQL server capacity, performance and storage issues, as well as its forecast future requirements. Administrators should be completely aware of the entire SQL server environment and the status of different performance and storage parameters. Download the white paper.

program maintenance  to Overcome SQL Server Maintenance Challenges For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to manage SQL server capacity, performance and storage issues, as well as its forecast future requirements. Administrators should be completely aware of the entire SQL server environment and the status of different performance and storage parameters. Download the white paper. Read More

Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

program maintenance  the customer purchased support programs from. If one could purchase a car at 3050 percent off the list price, and then pay 20 percent of that per year to get the latest, newest version of the car every year, then that would actually be a pretty good deal for the customer. Application technology is advancing at a far greater rate than automobile technology is. Therefore, upgrades should be seen as even more valuable, albeit only to the minority of customers that really need the latest-and-greatest techno Read More

Areas of Growth for After-market Maintenance, Repair, and Overhaul Initiatives


Increasingly, companies in the aviation industry are outsourcing their maintenance, repair, and overhaul (MRO) operations, especially for engine and component repair. However, many companies still report using custom, in-house applications instead of standard, off-the-shelf solutions. Learn how companies are balancing their outsourced and in-house MRO solutions, and discover the top three trends impacting the MRO segment.

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