X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 professional service providers ims

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

Evaluate Now

Documents related to » professional service providers ims

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

professional service providers ims  Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than that for which it is furnished, without the prior Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

professional service providers ims  a difference. Today’s communications professional is more interested in session initiation, and has a protocol for such things; they are interested in voice as one of a rich palette of communications methods to solve a specific set of problems in the bigger picture of instantaneous access to information generically called multi-media, or often called the voice, data, and video triple play. Oh, and this is the first and last time I will mention H.323 because after this chapter we will only be looking Read More

Saba Software: All about People (Cloud) - Part 3




professional service providers ims  in various countries, and Professional services organizations such as Deloitte and others. Covering All the (Technology) Bases Saba’s J2EE-compliant application platform helps accelerate application development by leveraging the transaction management,  persistence  management, and resource pooling capabilities of standard J2EE application servers so that application developers can focus on building business logic and user interfaces (UI’s). During the course of fiscal year 2010, the vendor fully Read More

MSF R2 Service Architecture


As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings.

professional service providers ims  R2 Service Architecture As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings. Read More

5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

professional service providers ims  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More

Epicor for Service Enterprises


Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.  

professional service providers ims  an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution. Read More

The Evolution of Enterprise Resource Planning Includes Service Industries


Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional services sector industries.

professional service providers ims  project management. Vendors targeting professional service organizations include Oracle and SAP in the enterprise market; Epicor, Deltek, and Compuware in the mid-market; and QuickArrow and OpenAir in the hosted SMB market. However, ERP for service organizations require functionality for purely operational or transactional purposes. Vertical markets, such as health care, higher education, government, financial services, hospitality, and nonprofit, all fall within the ERP for services category by virtue Read More

Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

professional service providers ims  and Manager Self-Service: A Virtual Chameleon in the Workplace Employee and Manager Self-Service: A Virtual Chameleon in the Workplace If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. cfactor Employee / Manager Self-Service innovative self-service suite is not your typical Human Resource / payroll automation solution. Unlike traditional ERP-style HRMS systems, It’s flexible. Source : Cronus Technologies Inc. Resources Related Read More

Professional Advantage


Professional Advantage works with companies who seek to improve the performance of their business through the application of technology. Our 250-strong team in 6 offices across Australia and internationally has successfully worked with over 1000 organisations including well known companies such as AFL, Starbucks Coffee Australia, GHD, Hays Personnel, Muffin Break, Austar and many others. Our customers report strong benefits from projects executed by Professional Advantage. Examples include Austar saving close to $1.7mln per annum by implementing a new inventory system and NQR achieving an annual cost reduction of $250,000 through the implementation of an integrated retail and financial management system.In almost two decades since its founding, Professional Advantage has won numerous vendor and business awards, including being named the top Asia Pacific partner by its vendors and voted 'best value' and 'highest customer satisfaction' by the Australian Financial Review - Boss Consulting survey.

professional service providers ims  Advantage Professional Advantage works with companies who seek to improve the performance of their business through the application of technology. Our 250-strong team in 6 offices across Australia and internationally has successfully worked with over 1000 organisations including well known companies such as AFL, Starbucks Coffee Australia, GHD, Hays Personnel, Muffin Break, Austar and many others. Our customers report strong benefits from projects executed by Professional Advantage. Examples Read More

The 2007 Microsoft® Office System in Professional Services


This white paper highlights key challenges facing the professional services industry, and discusses how the 2007 Microsoft® Office system can help professional services firms enhance business performance by maximizing employee contributions. It also offers examples of firms realizing business impact from their early use of the 2007 Office system, which provides innovative and powerful enterprise-scale capabilities that extend far beyond improving personal productivity.

professional service providers ims  Microsoft® Office System in Professional Services This white paper highlights key challenges facing the professional services industry, and discusses how the 2007 Microsoft® Office system can help professional services firms enhance business performance by maximizing employee contributions. It also offers examples of firms realizing business impact from their early use of the 2007 Office system, which provides innovative and powerful enterprise-scale capabilities that extend far beyond improving Read More

Understanding Service-oriented Architecture and Its Impact on Small Manufacturers


Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented architecture (SOA) application, however, can reverse such doubts, as SOA continues to emerge as the dominant technical platform for building next-generation business applications. Its potential to transform enterprise software applications is not only well hyped—it’s also well documented.

professional service providers ims  Service-oriented Architecture and Its Impact on Small Manufacturers Made2Manage ERP is following the Microsoft development roadmap to execute an SOA initiative. We take advantage of state-of-the-art tools, such as Visual Studio 2005, to develop our SOA architecture. Source : Consona/Made2Manage Systems Resources Related to Understanding Service-oriented Architecture and Its Impact on Small Manufacturers : Service-Oriented Architecture (SOA) (Wikipedia) Understanding Service-oriented Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

professional service providers ims  com Unveils Service Cloud SOS Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com Read More

Field Service Management Software for Enterprise Companies


As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge.

professional service providers ims  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More

Service Differentiation: Your 3-Step Plan


Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how.

professional service providers ims  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More

IBM Cognos 8 Business Intelligence for Professional Users


Professional report authors have been looking for a collaborative, web-based reporting solution that can deliver information quickly. Professional users want a solution that allows them to author enterprise reports, and distribute those reports to a global audience. Learn how business intelligence (BI) and performance management solutions can help everyone in a company participate in the creation and delivery of reports.

professional service providers ims  8 Business Intelligence for Professional Users Professional report authors have been looking for a collaborative, web-based reporting solution that can deliver information quickly. Professional users want a solution that allows them to author enterprise reports, and distribute those reports to a global audience. Learn how business intelligence (BI) and performance management solutions can help everyone in a company participate in the creation and delivery of reports. Read More