-
Abstract:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
Excerpt related to
professional service implementation:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
Published:
2010-03-11
-
Abstract:
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the
information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and
certification before training service development, consulting (...)
Excerpt related to
professional service implementation:
... Source: Implement Consulting Group. Document Type: Case Study Description: The case company is rolling
out new professional service concepts, addressing the ...
Published:
2011-01-28
-
Abstract:
By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements
to its flagship lawson.insight suite due in August, Lawson Software continues to boldly challenge bigger competitors, primarily
PeopleSoft and Oracle. (...)
Excerpt related to
professional service implementation:
By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements
to its flagship laws...
Published:
2001-07-31
-
Abstract:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely, the vendor has lately accelerated development, in part through a number of appetizing acquisitions,
of its traditional vertical functionality to ensure contin (...)
Excerpt related to
professional service implementation:
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more
finely tuned. Namely,...
Published:
2003-11-07
-
Abstract:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position
as a “premier total solution provider for the profess (...)
Excerpt related to
professional service implementation:
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims
to help services firms b...
Published:
2000-04-12
-
Abstract:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle's Ted Kempf for his
take on the unique implementation requirements of ERP system (...)
Excerpt related to
professional service implementation:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer sat...
Published:
2007-06-12
-
Abstract:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Excerpt related to
professional service implementation:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Published:
2004-01-09
-
Abstract:
The lifeblood by which executives in professional services organizations (PSO) manage their businesses has traditionally
centered on the concept of realization, measured through metrics. Predictive Service Execution enables firms to deliver consistent
and timely services while maximizing cash flow, engag (...)
Excerpt related to
professional service implementation:
The Path to Realization: Predictive Service Execution for Professional Firms. Source: Oracle.
Document Type: White Paper Description ...
Published:
2010-03-11
-
Abstract:
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and
retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources
departments need a complete and integrated process of tale (...)
Excerpt related to
professional service implementation:
... Paper Description: Professional service providers are starting to apply
supply chain management concepts to their strategies for hiring and retaining talent. ...
Published:
2010-03-11
-
Abstract:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's
strategy in the project portfolio management market (...)
Excerpt related to
professional service implementation:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web...
Published:
2006-02-10
-
Abstract:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls. (...)
Excerpt related to
professional service implementation:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has be...
Published:
2003-12-27
-
Abstract:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources and seek to optimize the service chain. What are these solutions and how do they work? (...)
Excerpt related to
professional service implementation:
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access
to service sources a...
Published:
2001-03-23
-
Abstract:
In April, Ernst & Young LLP and Corio, entered into a strategic alliance where Ernst & Young will implement and market hosted
solutions from Corio, and will offer business process outsourcing services. The companies will offer total enterprise management
solutions for a wide range of core business functi (...)
Excerpt related to
professional service implementation:
In April, Ernst & Young LLP and Corio, entered into a strategic alliance where Ernst & Young will implement and market
hosted solutions from Corio...
Published:
2000-05-30
-
Abstract:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle's Ted Kempf for his
take on the unique implementation requirements of ERP system (...)
Excerpt related to
professional service implementation:
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations,
and improve customer sat...
Published:
2007-06-12
-
Abstract:
While the current focus of the public is on the future of Andersen and the entire accounting practice, the implications on
the consulting industry will be deep as well. (...)
Excerpt related to
professional service implementation:
... will be the watchwords for professional services buying ... up work
for them (eg, implementation of the ... Discerning service providers will
therefore make sure to ...
Published:
2002-02-20
-
Abstract:
Software-as-a-service: beyond the architecture discussion.Find the software information you're looking for.Read this free
white papers. As software-as-a-service (SaaS) deployments have moved from relatively small implementations to more complex
enterprise environments, it has become clear that SaaS has sp (...)
Excerpt related to
professional service implementation:
... Discussion Software as a Service is also known as : SaaS, SaaS Deployments, Software
on Demand, SaaS Implementation, Software-as-a-Service Talent Management ...
Published:
2010-08-17
-
Abstract:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources compared to many larger competitors. (...)
Excerpt related to
professional service implementation:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources ...
Published:
2003-09-20
-
Abstract:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market
messages from vendors' functional capabilities. (...)
Excerpt related to
professional service implementation:
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves
to compete. This changin...
Published:
2006-09-04
-
Abstract:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider
model can be a very attractive offering. (...)
Excerpt related to
professional service implementation:
Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs)
have limited time and re...
Published:
2006-09-13
-
Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
Excerpt related to
professional service implementation:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26