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摘要:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
相关的摘录
professional service document:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
发表于:
2010-03-11
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摘要:
Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided
by your organization, and the most efficient infrastructure required to support them. You must provide your most important
asset—your people—with effective tools that can be ac (...)
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professional service document:
Professional Service Strategies that Win: IT’s New Role in the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC Report Description: Successful ...
发表于:
2011-02-14
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摘要:
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional
service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning
(ERP) and other enterprise systems. With the right (...)
相关的摘录
professional service document:
Professional Service Strategies that Win: Executive View of the Cloud. Source: Technology
Evaluation Centers. Document Type: TEC Report Description: This report ...
发表于:
2011-02-14
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摘要:
The lifeblood by which executives in professional services organizations (PSO) manage their businesses has traditionally
centered on the concept of realization, measured through metrics. Predictive Service Execution enables firms to deliver consistent
and timely services while maximizing cash flow, engag (...)
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professional service document:
The Path to Realization: Predictive Service Execution for Professional Firms. Source: Oracle.
Document Type: White Paper Description: The lifeblood by which ...
发表于:
2010-03-11
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摘要:
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and
retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources
departments need a complete and integrated process of tale (...)
相关的摘录
professional service document:
... Source: SAP. Document Type: White Paper Description: Professional service
providers are starting to apply supply chain management concepts to their strategies ...
发表于:
2010-03-11
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摘要:
Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor
for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel.
Download this Aberdeen report to learn why cloud-base (...)
相关的摘录
professional service document:
Expense Management for Professional Services. Source: Infor. Document Type: White Paper
Description: Professional services organizations rely on their employees ...
发表于:
2012-03-05
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摘要:
Professional services organizations (PSOs) currently face a number of financial and resource management pain points. Discover
the benchmarks PSOs can use to improve management capabilities and how business applications can help PSOs achieve their goals,
including streamlining their businesses, increasing (...)
相关的摘录
professional service document:
... Source: Microsoft. Document Type: White Paper Description: Professional
services organizations (PSOs) currently face a number of financial and resource ...
发表于:
2010-03-11
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摘要:
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the
information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and
certification before training service development, consulting (...)
相关的摘录
professional service document:
... Source: Implement Consulting Group. Document Type: Case Study Description: The case
company is rolling out new professional service concepts, addressing the ...
发表于:
2011-01-28
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摘要:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience. (...)
相关的摘录
professional service document:
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full
suite of ECM component...
发表于:
2006-08-07
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摘要:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
相关的摘录
professional service document:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
发表于:
2007-04-09
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摘要:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls. (...)
相关的摘录
professional service document:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has be...
发表于:
2003-12-27
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摘要:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and
billed. But which product? (...)
相关的摘录
professional service document:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management soft...
发表于:
2006-06-06
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摘要:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
相关的摘录
professional service document:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
发表于:
2005-09-27
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摘要:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for managing the core back-office processes to the front-office and e-business of professional services
and other project-based companies, of which many provide pr (...)
相关的摘录
professional service document:
Deltek has focused on addressing the unique business needs of project-oriented organizations. Its product line has expanded
from applications for ...
发表于:
2004-01-10
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摘要:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
相关的摘录
professional service document:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
发表于:
2006-04-13
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摘要:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and internationally, as well as the full range of federal contractors and project-focused enterprises. (...)
相关的摘录
professional service document:
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both
domestically and inte...
发表于:
2006-07-13
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摘要:
Fledgling smart enterprise suite, business activity monitoring, and business process management technologies hold significant
potential for end user organizations as they can accelerate the velocity of the business and deal with the details of everyday
needs. The challenge is to fine-tune the system to d (...)
相关的摘录
professional service document:
Fledgling smart enterprise suite, business activity monitoring, and business process management technologies hold significant
potential for end us...
发表于:
2004-07-05
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摘要:
Exact has established a global infrastructure and a network of offices offering direct support, sales, and services with
the aim of providing customers a consistent level of service. It is also working toward the emergence of a new category of
software that tackles enterprise relationship management, gr (...)
相关的摘录
professional service document:
... suite of diverse web-based solutions, such as CRM, HRM, professional service
automation (PSA ... buy side and the sell side of e-business, document management, and ...
发表于:
2004-03-01
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摘要:
With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure,
and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to
your bottom line is essential. But with over 150 KPIs (...)
相关的摘录
professional service document:
... Source: QuickArrow. Document Type: White Paper Description ... can
help your service business performance ... Key Performance Indicators for Professional
Services</strong ...
发表于:
2010-03-11
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摘要:
Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure
too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept
metric perspectives to define what data provides the (...)
相关的摘录
professional service document:
Two Mistakes Most Professional Services Organizations Make ... Source: QuickArrow. Document
Type: White Paper Description ... measure and analyze their service operations ...
发表于:
2010-03-11