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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » professional account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

professional account management  Online Account Management | Professional Account Management | Sales Account Management | Server Account Management | Strategic Account Management | Strategic Account Management Association | Strategic Account Manager | System Account Management | Technical Account Management | Total Account Management | Trial Accounts Management | Wireless Account Management | KPI Account Management | KPI Account Management Agreement | KPI Account Management Application | KPI Account Management Assistant | KPI Account Read More...
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

professional account management  responses allow a consistent, professional reply to common customer inquiries, such as pricing and upgrade requests. To provide more personalized responses automatically, variables may be inserted in the standard responses. What''s more, the standard response library offers the ability to pre-plan messaging to customers, allowing marketing, support and customer service messages to be tied together. Response Manager''s flexible software also increases productivity by offering the service agent the choice Read More...
Vulnerability Management Buyer’s Checklist
Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated

professional account management  requires onsite help or professional services; SaaS deployment is instant. Scaling software requires more hardware infrastructure; SaaS is instantly and infinitely scalable without requiring users to deploy more hardware. Compliance with corporate encryption policy using software can be complex; with SaaS, encryption is automatic. Interoperability of software solutions often requires extensive customization; QualysGuard''s built-in XML-based API is immediately plugs in to any application using this Read More...
The Underbelly of Software Project Management Tools
Project management tools for software development should include a broad range of functionality. Project teams must be able to estimate the scope and duration

professional account management  as PMP (Project Management Professional). I am amazed at this decision - are we saying that those who are proficient in Primavera cannot be certified as PMPs? Present market leaders are MS-Project and Primavera. Pedigree of Document Management Packages Unlike in other industries, in the software development industry placed very high value on certifications, such as ISO 9000 (International Standards Organization''s 9000 series of standards) or SEI''s CMMI (Software Engineering Institute''s Capabilities Read More...
How HR Software Can Help with Compensation Management
Although HR software will not perform miracles, nor will it convert reactive and rigid HR professionals or managers into proactive leaders, it can help with

professional account management  role of the HR professional is not much different from that of a warehouse or procurement manager. They both share the common goal of finding good resources at low costs and keeping maintenance costs down. So, compensation was relatively easy. A Current Approach to Compensation Today, organizations tend to view employees as more than just another resource. Compensation has become blended within an overall talent management approach where compensation programs include all employees and not only the Read More...
Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program
Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers

professional account management  talent management, talent management strategy, talent management ROI Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation
When searching for a warehouse management system (WMS), a number of myths surface.

professional account management  accounting management system,accounting software,asset management software,asset management system,asset tracking,asset tracking software,asset tracking system,automated management system,book inventory software,business inventory software,business management,business management software,crm management system,customer management system,distribution centers Read More...
Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

professional account management  enterprise content management,content management systems,intranet content management,php content management,content management software,content management solutions,content management solution,web content mangaement,content management cms,open source content management,ecm content management,content management system,content management server,site content management,content management tools Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

professional account management  enterprise content management,enterprise content management system,enterprise content management software,enterprise content management systems,enterprise content management solutions,magic quadrant for enterprise content management,enterprise content management ecm,enterprise content management strategy,open source enterprise content management,enterprise content management magic quadrant,enterprise content management services,what is enterprise content management,enterprise content management open source,enterprise content management vendors,enterprise content management products Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

professional account management  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent
In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has

professional account management  Oracle Human Capital Management, Oracle HCM, Oracle cloud, Oracle people management, Oracle talent, Oracle HR Read More...
Succession Management: A Primer
Many companies plan for vacancies at the top level, but few have a succession management strategy that considers all aspects of the business and levels of the

professional account management  SAP,hr,motivation,job description,project management,payroll,human resources,humanresources,risk management,workforce,job vacancies,job application,time management,resource management,job opportunities Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

professional account management  knowledge management,knowledge manager,management,management skills,strategic management,project management,business management,management consulting,performance management Read More...
OutStart TrainingEdge.com Learning Management System Certification Report
The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation

professional account management  outstart,trainingedge.com,learning management system,learning management system comparison,learning management system software,hosted learning management system,learning management system vendors,web based learning management system,open source learning management system,learning management system reviews,learning content management system,e learning management system,free learning management system,learning management system open source,learning management system lms Read More...
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

professional account management  includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges. Read More...

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