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Software Functionality Revealed in Detail
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 process operations management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » process operations management

General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador


General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador.

process operations management  (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador General Motors (GM) Implements AuraPortal Business Process Management Suite (BPMS) to Control Their Operations at Their Plant in Ecuador. Read More

Goal-oriented Business Process Management


The trend toward more flexible ways of working, shorter organizational reaction times, and the ability to fully embrace market unpredictability, is a powerful force that, while positioning business process management (BPM) at center stage, also strains conventional approaches and tools beyond their limits. Discover how goal-oriented BPM goes beyond current BPM practices to better address current business challenges.

process operations management  since rapid and inexpensive process changes result at a minimum in reduced time to market and total cost of ownership. Why Goals? To benefit from and thrive on this trend toward multi-faceted convergence, a sound, general concept that can encompass and unify the many aspects of BPM is demanded. In particular, a concept is needed that lends itself well to application within change-aware operational and business environments. Business goals are such a concept, because: They are explicit, self-evident Read More

Operations Management in the UK Financial Services


The competitive nature of the financial services industry today and the changing landscape of the customer approach to investing puts an onus on suppliers to consider how well they are dealing with customers’ business transactions. In order to provide better customer service—while at the same time improving operations—these organizations must invest in a system that allows real-time visibility of the entire process.

process operations management  visibility of the entire process. Read More

The Wizardry of Business Process Management - Part 4


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused

process operations management  and parts-and-parcels of business process management (BPM ), with an ensuing focus on Pegasystems (also known as Pega ) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused on Pega’s ability to automate programming and execute actual workflows at customer organizations. This part continues with more of Pega’s value proposition and its “BPM secret sauce” Read More

Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations


There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide the complete back-office systems preferred by many larger PSOs.

process operations management  mid-market with its Service Process Optimization ( SPO ) suite. SPO''s features include resource management; time, billing, and expense management; portfolio management; and comprehensive workflow capabilities. In addition, Lawson provides complete back-office functionality and seamless two-way integration with MS Project. Unit 4 Agresso ( U4A ) is a PPM vendor that primarily addresses the needs of service firms in the healthcare, education, and government sectors in Europe. U4A provides a modular product Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

process operations management  services; note a complaint; process returned materials; issue a rebate, coupon, or refund; and escalate issues to other responsible parties, such as tier (level) two support, development, quality assurance (QA), or even third parties. Customer satisfaction should, in turn, increase, as the number of disconnected handoffs between agents, customers, and channels are reduced. On the other hand, increased agent retention should improve the organization''s domain knowledge, and as a result, the number of Read More

Value Cycle Management: A Non-Linear Approach to Supply Chain Management


Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable.

process operations management  technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more profitable. Read More

Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

process operations management  to do so, this process needs to remain flexible and leverage elements of consultancy best practices in project / program management, industry standards as defined by Project Management Institute (PMI) , and clients internal process, procedures, and resources, each as applicable, thus resulting in a unique customized solution refined for a specific situation and environment. A majority of project offices created in the past 2-5 years were looking to achieve increase project delivery success, increase Read More

EMC Documentum: A Brief on Its Content Management Offerings in 2012


The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the information management landscape. In this report, TEC's director of knowledge services Josh Chalifour looks at the directions in which EMC is focusing its products and services, and how that relates to requirements you may have for your content management initiatives.

process operations management  content management system,content management software,cms,web content management,web content management system,web content management systems,best web content management system,content management system web,web content management tools,web content management system comparison,web based content management systems,web based content management system,what is web content management,web content management tool,web page content management Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

process operations management  and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. BEGINLYX Read More

Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3


Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing, transportation business intelligence transportation operational planning rail transportation workflow and event management

process operations management  in the freight tender process, order/shipment visibility, event management, and transportation business intelligence. Oracle’s new Global Trade Management release includes a new module, Oracle Customs Management [link opens PDF]. The release also includes the following enhancements: new end-to-end license management capabilities for such regulatory-focused industries as aerospace and defense, high technology, and life sciences customer-driven usability enhancements for advanced product classification Read More

Warehousing Management: Yard Management, Competitive Analysis, and Challenges


The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle, the pressure from the ERP intruders, and continued market consolidation exert fiscal pressure across the sector.

process operations management  warehouse management solution,WMS,consolidation,inventory,enterprise resource planning,yard management system,YMS,transportation management system,TMS,supply chain execution,SCE,distribution center Read More